We have used pettable every year for our ESA animals. Each year, we have found the therapists to be extremely efficient and professional in their service and supports as well as timely in scheduli... Toon meer
Bedrijf heeft geantwoord
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I had a great experience with Pettable while getting my ESA letter. Kya Miller, LICSW, LCSW, was very professional, understanding, and easy to talk to throughout the process. She made me feel comforta... Toon meer
Bedrijf heeft geantwoord
Process was super quick and easy. My Dr. was Osinachi Ajaero MD and he was extremely nice and was so helpful. I received the letter the same night after my phone call and the letter was approved by th... Toon meer
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I would definitely recommend pettable it was super easy from filling out online forms to the phone call. The questions are easy they ask how your pet helps you out and just be honest and it would get... Toon meer
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Bedrijfsgegevens
Over Pettable ESA
Geschreven door het bedrijf
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere.
That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own. We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.
Why Pettable?
1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%.
2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel.
3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline.
4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live.
5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323.
6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own. We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.
Why Pettable?
1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%.
2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel.
3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline.
4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live.
5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323.
6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Contactgegevens
Verenigde Staten
- support@pettable.com
- pettable.com
4,6
Uitstekend
6K reviews
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Fast, reliable, and truly trustworthy
Fast, reliable, and truly trustworthy. Pettable responded quickly and guided me through every step with clear communication. Their team made the process simple, professional, and stress‑free. I felt supported the entire time, and everything was handled exactly as promised. Highly recommend their service.
17 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi there,
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you found Pettable to be fast, reliable, and trustworthy. It’s great to know that our team was able to guide you through each step with clear communication and make the process feel simple, professional, and stress-free.
Knowing that you felt supported throughout and that everything was handled as promised means a great deal to us. We truly appreciate your recommendation and your kind words. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Kya Miller ⭐️⭐️⭐️⭐️⭐️
Kya Miller, LICSW, LCSW, was very kind and straightforward, making the process quick and easy!
17 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Aizza,
Thank you so much for sharing your experience! We’re delighted to hear that Kya was kind and straightforward, and that she helped make the process quick and easy for you. We truly appreciate your kind feedback and are so glad you had such a positive experience!
Thank you again for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Kya Miller
Kya Miller, LICSW, LCSW with Pettable was very kind and patient during our consultation. She was very helpful and swift in preparing the needed documentation for my Emotional Support Animal. I was very pleased with the experience.
17 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi RM,
Thank you so much for sharing your experience! We’re delighted to hear that Kya was kind, patient, and helpful throughout your consultation. It’s wonderful to know that she made the process feel smooth and was able to prepare your documentation so quickly.
We truly appreciate your kind feedback and are so glad you had such a positive experience with Pettable. Thank you again for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Antwoord van Pettable ESA
Hi Bri,
Thank you so much for sharing your experience! We’re thrilled to hear that you’ve consistently had wonderful experiences with Pettable. We truly appreciate your continued trust and support, and we’re grateful you took the time to share your kind feedback.
Thank you again for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Antwoord van Pettable ESA
Hi Kimberly,
Thank you so much for sharing your experience! We’re delighted to hear that you found the process easy and helpful. We truly appreciate you taking the time to share your kind feedback.
Thank you again for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Essential Service Done Well
I consider my evaluation to have been thorough and considerate of my needs. Renewing my dog's ESA was essential because my dog is very important to my sense of comfort and safety.
9 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Thomas,
Thank you so much for sharing your experience! We’re glad to hear that you found your evaluation thorough and considerate of your needs. It means a great deal to know that we could help support you in renewing your dog’s ESA documentation, especially given how important your dog is to your sense of comfort and safety.
We truly appreciate your trust and the opportunity to support you through the renewal process. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
They are Amazing and the most perfect…
They are Amazing and the most perfect protocols to obtain an esa! I recommend it for everyone. My lcsw was so kind and thoughtful. They made it so easy.
8 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi April,
Thank you so much for sharing your wonderful experience! We’re thrilled to hear that you found the process easy and that our protocols helped make obtaining your ESA documentation a smooth experience. It’s especially wonderful to know that your LCSW was kind, thoughtful, and supportive throughout the process.
We truly appreciate your recommendation and your kind words. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Efficient..
Efficient... you followed through in a timely manner.
4 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi there,
Thank you so much for sharing your feedback! We’re delighted to hear that you found our service efficient and that we followed through in a timely manner.
We truly appreciate you taking the time to share your kind words. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Great experience!
The therapist i met with was amazing! She made me feel comfortable and explained how the process worked. I would absolutely recommend this site for others.
4 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Kirsten,
Thank you so much for sharing your experience! We’re thrilled to hear that your therapist made you feel comfortable and took the time to explain the process clearly. Creating a supportive and welcoming experience is exactly what we strive for.
We truly appreciate your recommendation and your kind feedback. Thank you for taking the time to share your experience with us!
Warm regards,
The Pettable Team
I was assigned an amazing doctor to…
I was assigned an amazing doctor to assist me with this. She was amazing to meet with and prompt to answer follow up questions.
5 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Nicole,
Thank you so much for sharing your experience! We’re delighted to hear that you were paired with such an amazing provider and that she was not only wonderful to meet with but also prompt in answering your follow-up questions.
Providing compassionate care and ongoing support is exactly what we strive for, and we’re so glad you had a positive experience. We truly appreciate your kind feedback. Thank you again for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
The service I received was prompt and…
The service I received was prompt and understanding. The counselor cared about me and my situation. I highly recommend Pettable.
6 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Laboo,
Thank you so much for sharing your experience! We’re delighted to hear that you received prompt, understanding support and that your counselor made you feel genuinely cared for throughout the process.
Providing compassionate and personalized care is exactly what we strive for, and your recommendation means a great deal to us. Thank you for taking the time to share your kind feedback and for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
We were so excited to get our letter
We were so excited to get our letter! Pettable made it happen for us. Thank you.
5 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Angela,
Thank you so much for sharing your excitement with us! We’re thrilled to hear that Pettable was able to help make this happen for you and that you received your ESA letter successfully.
Knowing that we could play a part in bringing you peace of mind means so much to our team. We truly appreciate your kind words and support. Thank you again for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
1st time user, very impressed!
This was my first time using Pettable and I was a little nervous because I wasn't sure what to expect. This was such a simple process, I have no idea what I was nervous about. I had the pleasure of speaking with Kya Miller, LICSW, LCSW. She was nice and efficient, and made me feel reassured. Highly recommended!!
11 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Cassandra,
Thank you so much for sharing your experience! We’re thrilled to hear that your first experience with Pettable turned out to be simple and reassuring. It’s completely natural to feel a little nervous when trying something new, and we’re so glad the process exceeded your expectations.
We’re especially happy to hear that Kya made you feel comfortable and supported. Her kindness, efficiency, and compassionate approach are qualities we truly value, and we’re delighted she helped make your experience such a positive one.
Thank you for your recommendation and for taking the time to share your kind feedback and trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Waste of Time
I felt embarrassed about sharing and opening up to my consultant, who deemed me ineligible to qualify for an ESA for my animals. It was frustrating to speak on emotions and trauma to this person, only for them to say that I need to specifically get a doctor to diagnose me with my mental health issues, for EACH dog that I wanted to register under ESA. I wish that this company disclosed that before even allowing me to pay for the service (although they do provide money back, it is just a waste of time,) that in order to even qualify for ESA you have to already have a doctors note or whatever saying you have these illnesses and should qualify for an ESA. Very disappointing, and a terrible experience for me.
11 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Areli,
Thank you for sharing your experience. We’re truly sorry to hear how frustrating and disappointing this process was for you, especially after having to open up about personal emotions and experiences.
We understand that the eligibility requirements were not clear to you before beginning the process, and we sincerely apologize for that misunderstanding. We appreciate your feedback regarding the information on our website and will take it into consideration as we work to make our eligibility requirements clearer and more transparent.
We’re also sorry that your experience left you feeling embarrassed or uncomfortable. Please know that our providers, including Jolene, are committed to approaching every evaluation with compassion and care. In your case, based on the information available during your consultation, she was unable to approve the ESA request because there was no documented mental health history or current treatment to support the need for an ESA. We truly appreciate you sharing your feedback and giving us the opportunity to better understand your experience.
Warm regards,
The Pettable Team
No concern for privacy
I am a returning customer with Pettable for an ESA letter. The first letter was protective of my information and gave the basic details my apartment complex needed. The renewal gave specific symptomatic detail. When I asked for this to be adjusted, I was denied even though the initial letter stated these details were not to be shared without my permission which the second provider did not have.
Good service to use if you’re in a pinch, but if you have the option to go to a different provider, I would.
11 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Dakota,
Thank you for taking the time to share your feedback and for returning to Pettable for your ESA needs. We're sorry to hear that your renewal experience did not meet your expectations.
We understand your concerns regarding the information included in your renewal letter and recognize how important privacy and confidentiality are when it comes to sensitive health information. We strive to ensure that all documentation meets clinical and legal requirements while also respecting our clients' preferences whenever possible.
We're sorry to hear that you felt your concerns were not adequately addressed. We'd appreciate the opportunity to review your experience further and better understand what occurred. If you're willing, please reach out to our support team with the email associated with your account so we can look into this matter directly.
Thank you again for your feedback and for giving us the opportunity to improve.
Best regards,
The Pettable Team
The customer service is amazing!
The customer service is amazing!! I love how easy it is to get your ESA when using Pettable. Special shout out to Nicole Cook! She is the best and makes the process so smooth.
9 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Bridger,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you found the process of obtaining your ESA letter easy and that our customer service made such a positive impression.
A special thank you for recognizing Nicole Cook! We’re delighted to hear that she helped make your experience smooth and enjoyable. We’ll be sure to share your kind words with her.
We truly appreciate your support and thank you for taking the time to share your experience!
Warm regards,
The Pettable Team
Kya Miller
Kya Miller, LICSW, LCSW was great to work with. She listened to me and really made me feel heard about what I've been dealing with. She was also very quick to send me over documentation so I could finalize my housing situation. I highly recommend her services.
7 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Crissy,
Thank you so much for sharing your experience! We’re delighted to hear that Kya made you feel heard and supported while discussing what you’ve been going through. Providing compassionate, attentive care is something we truly value.
We’re also glad that she was able to provide your documentation promptly so you could finalize your housing situation without delay. Your recommendation means a great deal to us, and we truly appreciate your kind feedback. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Very easy non-stressful experience
Very easy non-stressful experience. Applying online was very manageable. Provider that contacted me and question me about my conditions and needs was extremely understanding, kind, and cooperative.
1 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Sandy,
Thank you so much for sharing your experience! We’re delighted to hear that the process was easy and stress-free for you and that the online application was simple to complete.
It’s especially wonderful to know that your provider was understanding, kind, and supportive while discussing your conditions and needs. Providing a compassionate and comfortable experience is exactly what we strive for.
We truly appreciate your kind feedback. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Exceeded My Expectations
I had a great experience with Pettable!! The entire process was simple, straightforward, and efficient. The pricing was reasonable and it only took me about 10 minutes to fill out all of the required information on the Patient Portal. My consultation lasted about 15 minutes, and the therapist I was paired up with, Jolene Cook, was kind, compassionate, and took the time to understand my situation. Within hours of the consultation, I received a detailed, professionally written ESA letter. The turnaround time exceeded my expectations, and the overall experience was smooth from start to finish. I would definitely recommend Pettable to anyone looking for a fast, stress-free way to obtain an ESA letter.
29 juni 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Kelly,
Thank you so much for sharing your wonderful experience! We’re thrilled to hear that you found the entire process simple, straightforward, and efficient. It’s great to know that the application process was easy to complete and that the turnaround time exceeded your expectations.
We’re especially delighted to hear that Jolene Cook provided a kind and compassionate experience, taking the time to understand your situation and ensure you felt supported throughout the consultation.
Your recommendation means so much to us, and we truly appreciate you taking the time to share your thoughtful feedback. We’re grateful to have been part of making this process fast and stress-free for you. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Great experience!
I like the process was complete and if you have any answers they help in your path.
10/10
15 juni 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Ale,
Thank you so much for sharing your experience! We’re delighted to hear that you found the process thorough and that our team was able to provide guidance and support whenever you had questions.
Your 10/10 rating means so much to us, and we truly appreciate your kind feedback. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
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