We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I only ever drank PG Tips for many years, it was in my opinion the best tea bag going. This new blend is dreadful, I think they're using the floor sweepings rather than tea. The only flavour I... Toon meer

Beoordeeld met 1 van de 5 sterren

Another lost customer I’m afraid; I’ve drunk PG tips tea for years and wouldn’t consider any other brand, but the new flat bags, and different blend, taste really insipid and weak. Bring back pyramid... Toon meer

Beoordeeld met 1 van de 5 sterren

I remained a long-time customer even after leaving the UK and facing steep import prices of your brand but as many, many have written before me, your new bag and blend is just awful and for a second m... Toon meer

Beoordeeld met 1 van de 5 sterren

last year I was paying under £4 for 240 pgtips n the company put the price up to about £5.25 then they dropped the quantity down to 210 tbags bt still charged the higher price n now they are putting... Toon meer

1,2

Zeer slecht

TrustScore 1 uit 5

577 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Unbelievable degradation

PG Tips used to be one of the best teas in pyramid tea bags for normal everyday use and has been the one and only in our household for decades. When they changed their product to flat, square teabags the tea itself also changed. There aren’t any tealeaves in the bags anymore but just teapowder, the leftovers after the leaves have been taken for other ( better ) products. The amount has also shrunk so that all taste is lost. It’s like dishwater when rinsing your teacup. At first I thought it was only on the continental market but apparently it’s in Britain as well.
We will now look for another brand and I doubt we’ll try PG Tips again any time soon. Doesn’t deserve even the one star.

7 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have been buying pg tips earl grey…

I have been buying pg tips earl grey tea bag from amazon as I can't seem to get them in the shops, recently it has a different taste altogether and it isn't good. Will be going back to twinnings.

10 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

What has gone wrong with PG Tips ?

What has gone wrong with PG Tips ?
They are terrible now, tasting off and leaving an after taste... Who makes these decisions.
They can't be using customer forums to help them make informed decisions.
Just thrown away a full box and moved to Yorkshire Tea

3 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Having had the pyramid bags for years

Having had the pyramid bags for years , I was disappointed when they were discontinued. I’ve tried 2 boxes of the new ones, thought it was my taste buds but they are awful . Goodbye pg tips. Have to look for something else

31 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Why ho why ho why dissatisfied x user

I have read some off the reviews and I must say I feel exactly the same along with others I have used them for many years with grate satisfaction but on using the new square shape everything has changed from shape and worst off all the taste shall have to look for an alternative I can’t accept the flavour any longer, please re think your changes and return to the good old formula

1 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Mind blown

Mind blown. Large box of Pg absolutely every bag is open and empty with all the tea loose in the box. Every single one of them. How on earth did these get through quality control.
What has happened to you! Once Britain's loved, now completely incompetent.

7 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They now have hardly any flavour

They now have hardly any flavour. I drink weak black tea with a sweetener. Now leave it longer but need 2 sweetners to get any flavour now . My tesco decaff still only need one sweetener. Also having to split the tea bags each time. I split them all and put in a tin and now have over 2 hundred to use yet. So disappointed. Pyramid tea bags were great

8 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

What have you done to your tea bags!

What have you done to your tea bags and your brand?! I LOVED the pyramid tea bags. They had a depth of flavour and certain sweetness. It made me stick with this brand over all others. The new flat bags taste like dish water. It makes no difference how you brew them. The taste is weak and not at all like tea. Unfortunately I shall not be buying another box until you switch back.

4 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Undrinkable bitter PG

I bought a big 240bag box last week expecting it to be good like it was,but no it has a revolting bitter taste so regret purchasing that large box .I had put the majority of it in the tin I still have that celebrated its 75 years when that was ,that however has been removed back to the cardboard box of purchase and another brand is now in its place. Which will be drunk by us .
The PG Tips will be binned.

24 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

These new tea bags take a lot longer…

These new tea bags take a lot longer than the acclaimed 30 seconds, even after 2 minutes they still don't taste the same as the pyamid bags did, I've been a faithful pg tips tea drinker for more then 40 years but sadly I have now switched to a different brand that satifies me, as I understand the vast majority of pg tips drinkers are dis-satisfied, so come on PG, turn the clock back , go back to the pyramid bad and the same tea that was inside it. It wasn't broke, so why did you spend all thet money fixing it.
Alex.

2 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

PG Tips

PG Tips? More like PG shit! I have been drinking PG for more than 45 years. After moving to France some years ago I have stocked up upon each visit to the UK to be able to support the habit. However having recently used the last of the pyramid stocks I opened the latest box of the "new" square bags and shock horror what a total load of crap the taste is awful. I now have over a 1000 bags that are good only as fire lighters! Instant switch to "Yorkshire" well done PG management your company in heading for the sewer and you deserve it!

1 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I decided to investigate online whether…

I decided to investigate online whether I had somehow mixed up a batch of cheap tea bags with PG tips when transferring them to caddies or whether other people had noticed a problem. I’d bought the cheap ones when no PG stocked. What on earth have you done to this historic brand? The water takes an age to change colour and the flavour is so weak it can barely be described as tea. Sadly I have a huge box to get through. It will be my last unless you return to your old blend. I’ve been drinking PG Tips for 65 years. So sad.

18 oktober 2025
Review zonder uitnodiging

Is dit jouw bedrijf?

Claim je profiel om toegang te krijgen tot de gratis zakelijke tools van Trustpilot en versterk de relatie met je klanten.

Gratis account aanmaken

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer