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Beoordeeld met 1 van de 5 sterren

I ordered 2 pairs of New Balance trainers that eventually arrived,from China, not in boxes. On opening the parcel I was shocked to find that they in no way represented the picture of the products Pha... Toon meer

Beoordeeld met 1 van de 5 sterren

Scam outfit. Marketing New Balance trainers as New Balnace, deliberately misleading customers with the spelling. Returns are supposedly to China at your own cost despite the law being that if it is... Toon meer

Beoordeeld met 1 van de 5 sterren

Presents itself as a UK firm with Royal Mail shipping in 48 hours. The trainers ordered took more than 3 weeks as they were shipped from China (NOT 48 shipped by Royal Mai. When they eventually arriv... Toon meer

Beoordeeld met 1 van de 5 sterren

FAKE ITEMS SHIPPED FROM CHINA . NEVER ORDER FROM THIS. ONGOING ISSUE SINE FEB 26. ITEM RECIEVED SQUASHED BADLY PACKAGED. £27.00 TO RETURN TO CHINA + CUSTOMS CHARGE. DAKE NEW BALANCE TRAINERS.

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1,8

Slecht

TrustScore 2 uit 5

266 reviews

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1,8

Alle reviews

(266)

73 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I ordered a robot vaccum which I…

I ordered a robot vaccum which I received but it was more like a kids toy, I emailed the company and told them I wanted to return it which I did the robot vaccum was £29.99 and it cost me £22.00 to return it back to them because it was just rubbish and I tracked it and it said it had been delivered successfully they said they hadn't received it back so I'm fighting for my refund and I have a funny feeling I won't get it!! don't buy anything from this company their just a con

8 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is a joke

This company is a joke - they do not refund or replace

They sent me a damaged item and when I asked for a replacement they wanted me to lie and provide a good review on Trustpilot

They ignore emails also

I’m still awaiting a reply after almost 2 months

5 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT BUY FROM THIS SCAM COMPANY

I wished I had read the reviews before ordering from them. Like many people that I have read about on the negative reviews, I bought a robot vacuum from the company. I thought they were a reputable European company based in France. THEY ARE NOT!! The vacuum took weeks to arrive and came from China. When it arrived, like other reviewer, it was not fit for purpose. It had no suction and just made a noise.
I contacted the company via email and was told the same as others - send back to China at my own cost (£19.04). Not worth sending back for a 'possible' refund of £16.00. I don't know what I was thinking when I bought from them.

STAY CLEAR. THIS IS A SCAM.

23 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Purchased a robot hoover and it is…

Purchased a robot hoover and it is absolutely rubbish barely works Pharma asked me to do a positive review and they would replace it🙄 lol but cannot replace an opened item 🙄🙄

29 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service!

Product seems like it will work really well. Unfortunately mine was damaged on arrival but the customer service was exceptional and they sorted my issue very quickly.. Happy with this company and its service.. Can't wait to use the product!

15 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT DEAL WITH THIS COMPANY!

DO NOT DEAL WITH THIS COMPANY!! Sent a faulty item had to fight for a replacement back in sep dev and still left with a faulty item .. now the tracking is saying it’s been delivered and it’s nowhere to be seen ! Absolute disgrace have you off and keep your money !!!

4 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hopefully I will get a vacuum I can use

The item arrived yesterday missing a wheel I sent a message letting them know. I got an email that said a new one is on it way to me. But the last two paragraph if the email they asked me for a review and screenshot of it. It appears if the review is not done you wont get a replacement or refund.

13 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Robot hoover

Item arrived and didn’t work but company have been very good and offered a replacement once this review has been left so looking forward to my replacement asap

13 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID THIS COMPANY

AVOID THIS COMPANY. If it was possible to give 0 stars, I would have done so.
I ordered a robot vacuum from this company.
When it arrived 2 weeks later, it was of poor construction and did not actually suck up any dirt. All it did was make a noise.
I explained to the company that it was not fit for purpose and asked for a refund. They told me that I had to return it in its original packaging to an address in China at my own cost. This is a scam as they know most people won't bother doing that as the cost to return it would be more that it is worth.

12 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

whatever you do DO NOT order anything…

whatever you do DO NOT order anything from this shower I ordered an air con unit in September and it didn’t arrive. Many emails to them ignored. Finally they said they would only send it IF I gave them a 5 Star review and sent them a copy first !!!! Don’t be fooled into thinking this stuff comes from France It’s all China AVOID at all costs

1 september 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Company lying about delivery

Email from company saying they have concrete proof of me receiving the parcel, despite the fact I was several thousand miles away at the time, and the photo doesn't contain a picture of me, and I've never received the product. I have video evidence of the delivery person walking away from the house with the parcel in their hands.
Total crooks.

21 oktober 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Safely packaged

Vacuum arrived promptly and was well packaged.
Tracking of package was provided throughout

23 november 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful customer service

Awful customer service. Waited ages for the watch to arrive e just to find out that it doesn't work correctly, doesn't give you readings, also doesn't track properly along with the battery only lasting barely half a day. I purchased for my partner as a gift and when I contacted customer service via email they told me that I had to leave a positive review for them to send me a replacement watch however I won't do that unless I got the watch first. They haven't sent me a replacement nor offered me a refund. I am absolutely fuming with this company that are ripping the hard honest working citizen off. Please stay away from this company

14 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Prompt service

I ordered a robot vacuum which had very good reviews. Sadly when mine arrived it was faulty. I emailed the company who promptly responded requesting a video of the issue. The video was sent showing the problem and I am told replacement device is about to be despatched to me.

28 november 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I ordered a Robot Vacuum cleaner…

I ordered a Robot Vacuum cleaner unfortunately I did not receive it as there was a problem with the shipping at the UK end. I contacted Pharmamarket and they have confirmed they will sent out another one.

20 november 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Spoilt for choice gone bad

Spoilt for choice. So many watches to choose from. Lovely large face so easy to read. Lots of functions on the watch. The strap is wide and a comfy fit. Highly recommend.
Found watch would not charge. Company offered replacement. Never happened. Stopped replying to my emails. Had to get my bank involved to get my money refunded.

13 november 2023
Review zonder uitnodiging

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