Phillips & Cohen Associates (UK) Ltd. Reviews 

Joanne was very kind and helpful during my call with her to help me understand my deceased mother’s account.

I was quite emotional and she provided a calm and reassuring service.

I learnt more from this lady called Donna in 20 minutes than all the companies in the last 2weeks

Kind , respectful, knowledgeable and helpful . Thanks for your assistance at a very difficult time.

The gentleman was very helpful didn’t make me feel silly . Explained things very clearly.

This interaction with this company was regarding my late wife so could have been very uncomfortable. However I was looked after by Ilyana who is an absolute credit to this organisation. She was professional, friendly and very thoughtful for the conversation we were having. We got everything sorted very quickly and easily and she showed real depth in how much she cared. Thoroughly recommend this company and Ilyana

The agent was kind,thoughtful and so helpful, an asset to the team. Thankyou somuch.

As Executor for a friends will this has been a difficult time especially ensuring outstanding bills etc will be paid when funds available. Phillips and Cohen have been consistently helpful - a great and valued service - customer care is exemplary.

Was so caring and understanding and made me understand that I haven't got to worry about a thing

Matt , customer advisor
He was compassionate towards myself while dealing with my late moms enquiry, he was polite, efficient and explained every to me and what he thought was best going forward with mom’s estate

At a very difficult time the person I spoke to was incredibly helpful and supportive guiding me through the process

The staff there are so lovely, they help me every time and take the time to talk me through processes I am unfamiliar with and make sure I am happy with everything. They have made handling my mums affairs after her passing much easier for me. I am never on hold for long and feel well supported by them.

The lady I spoke to was very understanding and offered support, comfort and I believe genuine sympathy which was much appreciated.

Ryan was extremely compassionate and helpful when i had to contact the company today. Very happy with the service received

Representative from Phillips &Cohen in touch regarding my deceased mother's utility bill on behalf of OVO. Compassionate, helpful and considered conversation reassuring me that I am taking the correct steps in dealing with a bill.

Kind and patient letting me speak. Very kind about the loss if my beautiful husband. Calm and to the point. Nothing was problematic - he put me at ease as he was above all - human which is the most important quality to have in my opinion. Thank you for a very pleasant phone call.

Donna L, the agent I spoke with was very helpful and efficient. She was empathetic and kind. Thank you

The person I spoke to was extremely helpful and explained everything fully and in detail.
He was certainly understanding to my bereavement.

Very helpful and compassionate. Much appreciated.

The lady i spoke to was very helpful and made the whole process very easy

The help and advice I received was given clearly, along with enquiring that it was understood by myself, before continuing onto another piece of information that I needed to know.
Excellent