Phillips & Cohen Associates (UK) Ltd. Reviews 

Donna provided some much needed clarity and advice at a time when everything is stressful and rather confusing. I was glad to talk to her and as things are very much ongoing I will be talking to her again. Thank you Donna.

Very sympathetic to our loss of my sister.

The letters were not clear why they were writing - I had already told Eon I was taking over the elec bill (all easily sorted and straightforward with B Gas, Water bills, ins, so why difficult with Eon?

But WORST OF ALL -are your garbled telephone messages - impossible to hear Co name, tel no to call and reference to use- so always ignored- such a waste of your time. Make your letters clear- it would be so much easier. eon should have accepted the closure when I contacted them initially.
Thank you Martin for your help.

I didn’t really know how to wind up the outstanding debts from my mum’s estate. Philips & Cohen were very compassionate and helpful in asking all the necessary questions to resolve things.

Since the passing of both of my parents, I have kept the utilities ticking over until the sale of their property . All that remains is the final bill now that completion has taken place and eon Next have been giving me the runaround. Your agent today has informed me that she is going to get some clarity for me, and I believe her.

The assistant was patient, understanding and kind at a very difficult time.
Explained everything fully and listened carefully.

Very caring person I spoke to, helped a lot and reassured Thankyou .

Shaun was polite and understanding. It was much appreciated.

Very understanding at a difficult time for my family. She was able to help and advise without being overwhelming

Knowledgeable, prepared, polite and understanding. A pleasurable encounter.

I spoke to Malcom who was very professional and extremely helpful.

Disgraceful business. Chasing me for money from my late husband. Phoning his phone in the middle of the night repeatedly. midnight, 2am etc. Hope your pieces of silver are worth it.

Spoke to Donna today she was amazing and very helpful in such a stressful time thank you so much Donna xxx

I was nervous before making the call. However I found Darren to be professional but empathetic. His tone and attitude made the conversation that much easier . He asked his questions and actively listened to me. Overall I felt informed and understood what the next steps were.

Very empathetic service. Patient, kind, clear.
Enquiry resolved with care, compassion, understanding and clarity. All very important at a very difficult time

I found the lady to be very helpful and efficent I would recommend this firm to anyone.

Donna was absolutely lovely and professional dealing with my problem at this sensitive time ,very clear in instructions ,patient and polite .

The agent ladie i spoke with was so professional and so understanding and made everything totally easy with the bereavement process. Thank You