Phil Zen Design Reviews 

66
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Bought a Hag Capisco chair from Phil Zen. Amazing chair, unfortunately, it arrived broken. Phil Zen did what they could to help me, including trying a replacement part, and eventually ended up sending... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The 2020 delivery conditions were tough. I didn’t think it would be that tough though. But I emailed Phil and he continued to keep me informed which was nice. I’ll probably get another chair from Ph... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had an issue with our shipment arriving without some hardware. No big deal, this stuff happens. Phil went above and beyond to expeditiously get us the parts that were missing. Because of the excel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After several months working from home, and MANY hours of zoom meetings, my lower back was starting to feel the impact of a conventional desk setup. So, I recently started looking around at stan... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel

Geschreven door het bedrijf

As many of us increasingly work virtually, Phil Zen aims to assist you in organizing your home office for you to be happier, healthier & more productive. We cooperate with a group of carefully selected manufacturers offering customizable, beautiful, innovative, smart & sustainable designs of outstanding quality.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

66 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(66)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fantastic experience

The buying experience was fast and easy, and I was shocked at how quickly the piece arrived. The piece itself exceeded my expectations - gorgeous color and super high quality. Will order from Phil Zen again!

2 december 2020
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Antwoord van Phil Zen Design

Thank you for your feedback Mary! So glad you had a great purchasing experience and that your chair exceeds your expectations! Good to hear! Wishing you all the best and looking forward to see you browsing our pages again soon!

Beoordeeld met 5 van de 5 sterren

Great product

Liked my stool so much at work that I bought one for my home office. Now I can work longer with less fatigue. Love the color, too.

2 december 2020
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Antwoord van Phil Zen Design

Thank you for your message Susan! So glad to hear you love your stool and that it has a positive impact on your day! Wishing you healthy & productive days ahead!

Beoordeeld met 4 van de 5 sterren

Overpriced for what I recieved

Overpriced for what I recieved, but arrived quicker than promised.

28 november 2020
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Antwoord van Phil Zen Design

Thank you for your feedback Robert. We offer the best possible deal but are also bound by our supplier's lowest price policies. In terms of service we but all out attention to deliver a positive buying experience. We wish you great productive and healthy hours ahead!

Beoordeeld met 5 van de 5 sterren

Above and beyond...

We had an issue with our shipment arriving without some hardware. No big deal, this stuff happens. Phil went above and beyond to expeditiously get us the parts that were missing. Because of the excellent customer service that he provided, we are left as extremely happy customers. Thanks, Phil!

22 november 2020
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Antwoord van Phil Zen Design

Thank you Bret for your kind words! You are right stuff happens especially these days where the pandemic is putting some pressure on supply chains and logistics. We make sure to keep an eye on where our orders are and that our customers get the level of attention they expect! Wishing you all the best with your new chair!

Beoordeeld met 5 van de 5 sterren

Amazing customer service!

Amazing customer service!! Extremely reliable.
Very happy to do business with Phil Zen
Highly recommendable.

20 november 2020
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Antwoord van Phil Zen Design

Thank you very much for your feedback Hugo!

Beoordeeld met 5 van de 5 sterren

Wonderful to order with!

Phil Zen were extremely easy to work with while purchasing a set of custom chairs. We couldn’t be happier with the chairs and will absolutely continue to shop through Phil Zen in the future!!

19 november 2020
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Antwoord van Phil Zen Design

Thank you so much Katherine for your feedback and we are so glad you are happy with your new chairs! We look forward having you browsing our designs soon again! Be well!

Beoordeeld met 5 van de 5 sterren

Phil Zen delivered flawlessly

Phil Zen delivered flawlessly, our Varier Balans Thatsit chair was priced competitively, we were able to use Phil Zen's partner Sezzle to break up the payments, Phil Zen sent regular shipment and delivery updates on Facebook Messenger by our request, delivery was well within the 5-7 days promised for in-stock items, delivered to our doorstep by UPS in a flatpack, assembly was easy.

18 november 2020
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Antwoord van Phil Zen Design

Thank you Kenji! We are putting all our effort in offering great deals, seamless purchasing process & financing, transparent & updated timelines, inventory & shipments tracking especially in disrupted times! Your feedback is very valuable to us and we wish you all the best on your new prefered chair!

Beoordeeld met 5 van de 5 sterren

Seamless purchase, excellent customer service!

Phil Zen Design was having a sale on the Varians Balans kneeling chair I wanted. I ordered it online, and noticed that the website stated shipping could be anywhere from up to 20 days. When I did a live a live chat, the owner himself responded. He checked the inventory, verified it was in stock, and told me it would ship that week. Total time from ordering to receiving the chair was 10 days. Very pleased with the whole process, and recommended both the chair and Phil Zen Design to a friend who would order from them today.
Thank you!

16 november 2020
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Antwoord van Phil Zen Design

Thank you Jill, we very much value your feedback! We are glad you were pleased with your customer experience and happy we assisted you with your new set up! Wishing you healthy and productive times ahead!

Beoordeeld met 5 van de 5 sterren

This was a great buying experience

This was a great buying experience. Best price, excellent customer service, and quick processing/shipping. I love my new chair! Also, Phil has started a green initiative and informed me that my purchase payed for a tree to be planted! This is a great business and I would absolutely take my next purchase to Phil Zen.

14 november 2020
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Antwoord van Phil Zen Design

Thank you for your feedback Rachel. Glad we gave you a great experience and yes you did plant a tree! We had 200 planted so far in the wake of the Californian wildfires... and counting! :)

Beoordeeld met 5 van de 5 sterren

Love my chair

Love my chair. It’s beautiful and well made and directions to put it together were simple and the customer service in the ordering process was impeccable!

10 november 2020
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Antwoord van Phil Zen Design

Thank you for your feedback Suzanne. We are very glad you like your new chair and that you had a great shopping experience! Wishing you healthy and productive times ahead!

Beoordeeld met 5 van de 5 sterren

Such great customer service

Such great customer service! Reach out if you have any questions and they will go the extra mile, seriously!

5 november 2020
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Antwoord van Phil Zen Design

Thank you very much Traci for your kind words and glad you had a great experience! Wishing you healthy and productive times ahead with your new chair!

Beoordeeld met 5 van de 5 sterren

Chair was easy to assemble and feels…

Chair was easy to assemble and feels great. Better for smaller folks, shipped fast.

30 oktober 2020
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Antwoord van Phil Zen Design

Glad you enjoyed the process Annjellah! You're are right this version is smaller, but also has a larger sister for bigger folks ;)

Beoordeeld met 5 van de 5 sterren

Love This Chair

This chair is just wonderful. I've always been a fan of unusual/architectural chairs, so the design of this drew me in, for sure. Received it yesterday (in natural/apricot) and I love it. Once you put this together and try it for the first time, there's a brief moment of it feeling like a trust fall, but once you do lean back, it's so relaxing. Your body settles into it, in this calming, melty way, and sitting in this for an hour is nearly like a spa experience.

And Phil Zen Design couldn't have been better: received email updates whenever the status on the order changed, and it arrived just fine. So pleased with this purchase.

30 oktober 2020
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Antwoord van Phil Zen Design

Thank you so much for your feedback Michelle. So glad you love your new chair! Wishing you many spa like moments ahead!

Beoordeeld met 5 van de 5 sterren

Great service and product

Great advise from the team as I was trying to figure out what would work for me. My desk came in quickly and I now love my new home office set up! I highly recommend Phil Zen

30 oktober 2020
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Antwoord van Phil Zen Design

Thank you for your feedback Cristina! Wishing you healthy & productive days ahead!

Beoordeeld met 5 van de 5 sterren

I love this chair

I love this chair! It is very ergonomic and helps me feel active throughout the work day

21 oktober 2020
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Antwoord van Phil Zen Design

So glad you feel the benefit of your new chair Sena!

Beoordeeld met 5 van de 5 sterren

The chair came in fast and in perfect…

The chair came in fast and in perfect condition. I especially love how easy it was to put together. Thanks, I love the chair!

16 oktober 2020
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Antwoord van Phil Zen Design

Glad you love your new chair Yvette! Wishing you healthy posture and productive days ahead!

Beoordeeld met 5 van de 5 sterren

Its a beautiful chair

Its a beautiful chair, everything I had wanted. The customer service at PhilZen is great!

14 oktober 2020
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Antwoord van Phil Zen Design

Thank you for your feedback Sophia, and really glad you love your chair!

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