PHMG Reviews 2.328

Scott and Ben are always very helpful, vigilant, and speedy with their turnarounds. They are also always looking to help our business in every aspect not just audio recordings.

Working with Ryan and the PHMG team was a great experience from start to finish. Everyone was super friendly, explained every step of the process clearly, and really took the time to understand what I was looking for. They worked with all of the input I provided and communicated back and forth with me until we created exactly what I had in mind. The process felt smooth, organized, and stress-free. I truly appreciated their patience, professionalism, and attention to detail. Highly recommend PHMG to anyone looking for a supportive and easy-to-work-with team.

Ethan is very friendly and pleasant to work with. He is quick with ideas and listens to the type of business we have.

I found Jake to be very concise and detailed in what to expect and how best to manage what we were looking for in our business needs.
He gave thoughtful suggestions and was receptive to evolving those suggestions to better meet our needs.

Really good with communication and customer service.

These guys cold called us.

Said they were working with 3 garages in the area, and named them.

I know all 3 of them personally.

2 had never heard of phmg, and the third was in talks about a demo.

They throw big names out there, don't be fooled.

Signed in 2023 and QUICKLY realized what we were going to get was NOT going to be worth the cost and inquired about canceling. If you cancel they still want 90% of contract cost. So basically you are stuck the full term or pay them and get nothing. Knew contract was ending in February 2026 so let them know 30 days ahead that we absolutely do not want to renew in any fashion. They dropped their 42 day notice and said you are ALREADY renewed for ANOTHER 3 YEARS. Explained to them they have known since 2023 that we wanted to end things with them. They are being unwilling to allow us to leave and are keeping us hostage. They did not email us that contract will auto renew and that if you do not want that to occur then you must let them know by certain date. They don't want to let us go because if they make an exception then who else would they have to give the exception to. While talking to them trying to end things sales staff was pushing that they could shift the money to other services and help us maximize things so that we will feel like we are getting the best value for what we pay. I told them we are financially barely keeping our doors open and they reduced monthly amount but still won't let us go. I can't afford a lawyer to help us. They only want their money.

PHMG has done an amazing job giving us exactly what we were looking for with our on hold marketing. A pleasure to work with.

Always professional and a pleasure to work with!

I am incredibly impressed with PHMG they have been a great addition for my companies on hold voice messaging system. Their services have truly taken my on hold voice messaging system up to the next level. They are easy to get a hold of and quick to respond with a professional script. I highly recommend!

Christopher Grant was so helpful on our call - he went through everything we get from PHMG as part of our package, talked through our previous recordings with them & offered great suggestions for our messaging and sound. He answered all of our questions and was so friendly.

Kai provided great service, and communicated in a quick manner to help with our needs. Highly recommended!

We've been very happy with our service from PHMG. The production quality and customer service are top notch! Our account manager, Bailey, is extremely helpful and has great ideas to help with marketing.

Consistent follow up from my rep Ben Lambert

Prompt service and great communication. I'm very happy with this company. All of the employees are so kind and helpful.

friendly, professionals who you can count on meeting your needs and following up.

Ethan Jarrott is my Account Manager. He listened to all my concerns and needs for the services PHMG can provide to make it unique. Thank you

Joanna has been a huge help and incredibly responsive. There hasn’t been anything she hasn’t been able to help us with.

Very responsive and professional. Product is excellent.

This is, by far, the first time I’ve worked with someone who truly understands exactly what I’m talking about and what I’m trying to accomplish. That level of clarity and alignment is rare, and it made all the difference.

Bailey Halligan is truly amazing. From the moment she took over our account, she demonstrated not only deep knowledge of the system but also genuine care in making sure everything was set up the right way. She helped me implement the correct structure and messaging for each department, ensuring everything was intentional, effective, and aligned with our goals.

Her professionalism, expertise, and thoughtful approach made the entire process smooth and reassuring. Bailey’s support has been invaluable, and I’m extremely grateful for her partnership.