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Phoenix Motorcycle Training Reviews 

9.354
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My 3rd time doing a CBT and whilst the general content was the same I want to highlight Nic MacMillan my instructor. He was clearly experienced and kept the training flowing. Even though he had 3 trai... Toon meer

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Beoordeeld met 5 van de 5 sterren

Really enjoyed my CBT training with Phoenix. Everything was made clear, the staff are more than pleasant and helpful with any questions and there was no pressure through learning. JB who did our CBT w... Toon meer

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Beoordeeld met 5 van de 5 sterren

Ive recently done my full A license with Phoenix, after previously doing my A2 and 2x CBTs with them. I have never had an issue - the office staff are fantastic, helping out with needing to m... Toon meer

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Beoordeeld met 5 van de 5 sterren

Done my CBT with Harry he was brilliant and very patience with the group, explained everything very simply, and what happens when and why Made it feel a very enjoyable experience, nerves eas... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Motorrijschool
  2. Motorzaak

Over Phoenix Motorcycle Training

Geschreven door het bedrijf

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contactgegevens

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4,9

Uitstekend

TrustScore 5 uit 5

9K reviews

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4,9

Alle reviews

(9.354)

1.115 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Patient

Patient, experienced instructor made it an enjoyable day, learning and updating on riding skills, while gaining an CBT certificate.

4 juli 2026
Beoordeeld met 5 van de 5 sterren

Thank you Sam!

Couldn't recommend this school enough and in particular the trainer called Sam! Sam took me through my CBT almost 2 years ago and my Mod 1 and Mod 2 fully motorbike test. He genuinely cares and has incredible patience along with great experience and clear instruction. He made the course a breeze and I genuinely feel safe and confident on the road.

Overall the school has great equipment, all the gear you need and a large enough facility where you can practise all of the manoeuvres comfortably in the car park. It sounds like a given but I know that with other schools you need to practise some manoeuvres on the road...

7 juli 2026
Beoordeeld met 5 van de 5 sterren

To be a CONFIDENT Rider, you go here!

Sam, Ken, and Pete. Amazing guys made the experience a great one. Everything was easy to understand and they gave great advice. Was well looked after. Appreciated the icepoles they gave out on the super hot day I took my cbt.

8 juli 2026
Beoordeeld met 1 van de 5 sterren

Did my CBT here yesterday

Did my CBT here yesterday

All went ok i do have one issue
The instructor Greg wasnt so friendly
Didn't seem to have patience for bike learners and made a good few dodgy comments during the 8 hours I was there
Just unnecessary snappy comments
Example...
I said did you mean come to a full stop at the White line....
His response was well stop means stop dont it...which Is passive aggressive
I did think to quit but paid alot of money to do
So just beware 😏
He asked a question i wasnt sure if he was talking to me or not..
So I said was u asking me ?
His response was well im looking at you ain't i....again passive aggressive and snappy
The last thing a nervous learner needs

7 juli 2026
Logo Phoenix Motorcycle Training

Antwoord van Phoenix Motorcycle Training

Hi Raymond,
Thank you for taking the time to leave your feedback and for choosing us for your CBT.
Firstly, we're pleased that you successfully completed your CBT and appreciate your honesty about your experience. We understand that learning to ride can be a nerve-racking experience, particularly if you have had a previous motorcycle incident, and it's important that students feel supported throughout their training.
We've discussed your comments with Greg and reviewed the training notes from the day. While the feedback indicates that you worked hard and ultimately demonstrated the required standard to complete the course, it is clear that some of the communication during instruction came across differently to how it was intended.
During CBT training, instructors sometimes need to be direct when reinforcing important safety points, particularly around observations, control exercises and road awareness. However, we recognise that different students respond best to different coaching styles, and that what may be intended as concise instruction can sometimes feel abrupt, especially when a student is feeling nervous or lacking confidence.
We are sorry to hear that you felt uncomfortable at points during the day. Regardless of intent, we want every student to feel respected, encouraged and able to ask questions without hesitation. Your feedback has been taken on board and will be used as an opportunity for reflection and improvement.
We appreciate you raising your concerns directly and are glad that, despite these issues, you were able to complete the course successfully. We wish you all the best with your future riding and hope you continue to develop your confidence and skills on the road.

Beoordeeld met 5 van de 5 sterren

Trail Riding Beginner Level 1 at Foots Cray

This review is for the Trail riding course at Foots Cray training facility. Four of us on Fantic XEF 250 bikes, all with varied experience, I had the least, having got my licence 2 years ago I have only ridden twice since, greenlaning with another firm in Surrey. The first hour was spent getting to know the bikes, riding around the purpose built offroad course tucked away from the well laid out CBT and DAS training area. This comprised tight wooded paths, a rut and a mound with a stepped riser we had to negotiate uphill then down. After that we had a good six hours or so on Kent byways, linked with some quiet country roads. The trainers split us into two groups matching our abilities and throughout the day corrected our posture on the bikes, gave advice on how to handle what was coming next and made sure we were comfortable with what we were doing. The trails were a mix of dry forest trails, undulating whoops, loose pebbly uphills and downhills and crossing a ford. Lunch was provided and at the end we did a lap of the course back at base, which was now an absolute doddle.
Weather conditions were quite hot so i swapped my mesh armoured jacked for theirs with wider mesh and more armour. I also used their gloves as my all leather road ones don't give enough feel, and wore one of their adventure helmets with separate goggles. The one item I was very glad of was my mountainbiking Camelbak with a couple of litres of water - absolutely essential.
All told a great day out, the instructors John and Steve kept it safe and fun and the fact we had instruction not just guiding helped to iron out any bad habits.
Highly recommended.
I would add that even if you have no interest in taking up trail riding, the skills learned on just that one day are invaluable on the road, learning how to control the bike on rough surfaces, not panicking when the back slips (although I appreciate catching it at 15-20mph is totally different to road speeds), and most importantly use of the clutch and both brakes gently to control the bike at slow speeds. At one point we were descending a rocky 20% hill at half walking pace.

4 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The patience and encouragement from the…

The patience and encouragement from the instructors is just what I needed, I arrived feeling nervous and overwhelmed having never ridden a geared bike. But with the skill and enthusiasm of the instructors was taught to ride and passed CBT. I feel confident with the first step to being a safe rider and will definitely use Phoenix’s training to move forward to larger bikes in the future.

3 juli 2026
Beoordeeld met 5 van de 5 sterren

Excellent throughout

From start to finish, everyone was polite, friendly, knowledgeable, so helpful and really professional, especially my instructors Greg and John. The course was well structured and presented, keeping me engaged and learning without an information overload. I had 30 minutes experience before the course, I am now hooked.

4 juli 2026
Beoordeeld met 5 van de 5 sterren

I had an amazing experience although I…

I had an amazing experience although I had to repeat it a second time due to me failing on the road ride they gave me clear instructions and very easy as I had never rode a bike before and still nearly passed on my first day

30 juni 2026
Beoordeeld met 5 van de 5 sterren

Ideal for beginners, safe and supportive

Staff was great, spent good time teaching me the skills to learn for a first time. Encouraged me during challenging times and kept the group safe at all times. I would highly recommend for those new to riding a motorbike to come here to learn even its its out of the way. Worth travelling down.

1 juli 2026

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