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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Já participei e já vi várias mesas proprietárias de renomes na internet com planos que podemos classificar de bons mas, com oportunidade de ser avaliados por 30 dias sem risco e sem metas de lucros c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've been trading full-time on prop firms for 2 years now. I've worked (and still do) with several prop firms, both futures and CFDs. Without a doubt, I place Phoenix Trader amongst the top firms in t... Toon meer

Beoordeeld met 5 van de 5 sterren

Estou tendo uma otima experiencia com a Fenix ,assinei o plano Merito , adorei a forma como foi posto o desafio !!! tudo muito intuitivo do modo que o trader nao se sente precionado , apenas focado em... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Phoenix Trader Funding has some of the best and prop firm programs available. Especially the Merit plan which is an absolute must try for all aspiring traders. Their CEO Leo is also a great straight f... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Financieringsmakelaar

Geschreven door het bedrijf

We provide traders with capital under the guise of a test to demonstrate their trading skills. Our goal is to be the best prop firm worldwide, so feel free to leave a positive or negative review whether or not you're satisfied with our service


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

249 reviews

5 sterren
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Beoordeeld met 1 van de 5 sterren

UNFAIR MERIT EVALUATION

Upon completing their Merit Account with very nice results of 30% consistency, only 1-2 losing days, and greats stats that back that I deserve the funding, I was IMMEDIATELY DENIED for “too much money made”. They preach the making too much money is less significant than consistency but I had both, very nice returns + 30% consistency in total PNL. Upon appealing the CEO Leon, he strictly said it was unrealistic and downplayed my efforts for the month I had put into the challenge. Through an immense amount haggling and complaining, I still got denied and proved no real valid reason to denying my funding. They then proceeded to ban me from their server after sharing the truth. To the CEO, it was very frustrating and sad to see that you failed to reason with me and blocked the truth from people trying this account and wasting my time. Do not try their accounts cause you can “make too much” and get denied. 🙅🏻‍♂️ STAY AWAY!

7 juli 2025
Review zonder uitnodiging
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Antwoord van Phoenix Trader Funding

Hello, since you mentioned me directly, I'll reply directly. That's exactly right. You see, on a Merit $100K challenge, you got a profit of $50K. Which is an annualized return of 600%. If the best traders in the world don't get nearly this kind of result, it's because it means too much risk. And indeed you lost almost 6% of the account in A SINGLE TRADE. So you were immediately denied because there's just no way to fund those kinds of results.

For the Discord ban. I didn't "prevent you from sharing the truth", else I wouldn't be writing anything here. But since you said in a very scinical way that you'll leave a negative review anyway, and that you made me explain the same exact thing to you 10 times without any sort of understanding on your side, you ultimately just lost both the staff's time and mine.

One thing too, it is not because you haggle and complain a lot with the staff that it changes anything to your results, which were, I'm saying it again, COMPLETELY UNFUNDABLE.

Lastly, I'll let it be known that when I made you aware of that, for like 30 minutes straight, you almost tried to blackmail me, which is hilarious, by saying that if we fund you, you'll share the propfirm, recommend it, etc.

That does not work that way. The simple fact that you did that says a lot.

Lastly, Merit account 100K are already gone, they cannot be purshased by anyone anymore, which adds to the uselessness of this review.

Best Regards,
Leon Grimm
CEO

Beoordeeld met 5 van de 5 sterren

Right now Phoenix trader funding is the…

Right now Phoenix trader funding is the best future prop firm in the future trading industry, top notch support and top notch platform they are providing to trader to trade, love it ❤❤

11 juni 2025
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Antwoord van Phoenix Trader Funding

Thanks a lot for your review! ❤❤

- Phoenix Team

Beoordeeld met 5 van de 5 sterren

le défi MERIT est unique!!

C'est important de connaître ses points forts et ses points faible, dans ce métier, souvent exercé seul. Le rapport fourni est un outil précieux pour continuer à progresser. Merci

11 juni 2025
Review zonder uitnodiging
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Antwoord van Phoenix Trader Funding

Merci beaucoup pour la review!

- L'équipe Phoenix

Beoordeeld met 5 van de 5 sterren

Mon premier pas avec difficultés de…

Mon premier pas avec difficultés de configuration de la plate forme de trading. Problème résolu avec une assistance de qualité. Le support très rapide. Nous reviendrons pour la suite.

4 juni 2025
Review zonder uitnodiging
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Antwoord van Phoenix Trader Funding

Super, nous vous attendons avec impatience!

- L'équipe Phoenix

Beoordeeld met 5 van de 5 sterren

Support

I had an issue understanding quant tower and Neo was very quick to respond and assist me.

2 juni 2025
Review zonder uitnodiging
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Antwoord van Phoenix Trader Funding

Thanks a lot, your warn regards were transmited to Neo :)

- Phoenix Team

Beoordeeld met 5 van de 5 sterren

Merit Account is REAL

I was selected to receive a merit account in March and I have received 2 payouts to date. It's worth the nominal cost to complete the assessment. 5$ to get a 500$ live funded account. You can't beat it

28 februari 2025
Review zonder uitnodiging
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Antwoord van Phoenix Trader Funding

Glad to see you passed the Merit Test! Happy Trading

- Phoenix Team

Beoordeeld met 5 van de 5 sterren

I think their merit accounts are very…

I think their merit accounts are very useful and game changer in the industry. I gained significantly from the merit account experience though I did not get selected- i kind of regretted not trading more on that opportunity as i only did like 10days out of the 30 that was offered-- it was a good experience and iwent on to get an account with them -i knew they were not the cheapest and their rules are also not as easy to pass - i think they are looking at significantly long term business plan to get real traders on board- well that has been my experience. and i kind of like their dashboard simple and not too complicated. they are on discord and pretty consistent in their approach and support so i had no issues with them. i havent passed any accounts but i feel they are reliable. keep up the good work.

3 april 2025
Review zonder uitnodiging
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Antwoord van Phoenix Trader Funding

Thanks a lot for your review!

Phoenix Team

Beoordeeld met 1 van de 5 sterren

Phoenix denies my payment requests!

I had a 50k funded account and I made $6424 withing the 1st 10 days of trading and I requested a $2000 payout on February 27, 2025.
I received an email on March 3rd with the subject: "There's an issue with your Phoenix Payout" and two reasons of denial: "Martingales + Overnight"!
These two reasons are false because:
1- I don't know what does it mean Martingales as a trading strategy and I don't know how to use it.
2- I close all my positions within NY session.

Therefore, I reached out to support team via Discord and Phoenix CEO responded to my ticket after reviewing my request that:
1- The reasons provided in the letter are not correct;
2- But I do not qualify for the payment for other reasons!!!
3- The CEO closed my account instantly!
The CEO provided a list of transactions that I can't verify or confirm as the Rithmic Platform does not allow you to produce report and my account was closed!

Clearly Phoenix saw that I made more than the maximum profit linked to the 50k account which is $6000 for 30 trading days. Or I made $6424 within 10 trading days only.

For me, the CEO behavior of closing my account before even discuss with me was disrespectful!
The letter received with the reasons of denial was assessed by the CEO as INCORRECT. This by itself it shows you the rigor of their assessment!

In conclusion, Phoenix owe me $6424 that I gained fairly. If they don't pay me, they're thieves and scammers.
=============================
Edit: March 15th, 2025 A response to the CEO response!
1- Reasons of denial:
1.1- Martingale strategy:
a) In the Prop Firm industry, they call it "Dollar Cost Averaging (DCA)" and it's allowed by at least the Prop firms I'm funded with: BluSky; Apex; Elite.
Here is an article in Investopedia, among many other articles, that says, I quote "Forex trading is more well-suited to this type of strategy than for stock trading or casino gambling."
(I was not allowed to share the link!)
1.2- Overnight:
A regular trading day is from 6 p.m. to 5 p.m. NY times for all Prop Firms. So there is always an overlap of two calendar date.
You mentioned that I had an overnight. This is false! I close all my positions before NY session closes (i.e., before 5 p.m.).
Indeed for one day I opened 6E position during Asian session and let it go until NY session which by calendar time it has two calendar date but it's still within the same trading day!
2- Evaluation Versus Funded Rules
If the rules are the same between the Evaluation phase and Funded, hence I did trade during Asian session up to NY session which you consider an overnight and you did not stop me from getting up to the Funded phase.
Also, I applied the Dollar Cost Averaging (DCA) or the Martingale in your language during the Evaluation phase, but again you granted me a Funded account!
Clearly you've an inconsistency in the rules between the two phases of Evaluation and Funded! This is a trap!
3- Profit gained:
You recognize that I made $6424 and I was entitled to $2000 payout, except you denied it for your reasons!
If I continued trading and you did not close my account, I would be entitled to the full $6000.
This said, I insist that you owe me at least $2000 and I invite you to honor our agreement.
4- Never denial with no reason!
My case is a proof that you denied me for unjustified reasons: be it you have an inconsistent rules between evaluation and funded phases; or as I explained above the Dollar Cost Averaging (DCA) is accepted in the Industry and trading day must include two calendar date.
Finally, I hope that you correct your mistake and system of rules if you would like that Phoenix be sustainable and trustful player in this industry. Otherwise, very soon you will be rejected as traders discover this scam.

2 maart 2025
Review zonder uitnodiging
Logo Phoenix Trader Funding

Antwoord van Phoenix Trader Funding

Hello, thank you for your detailed review which will give me a chance to explain myself, since you mention me several times.

Firstly, I've double-checked your account (PHOENIX-XXXXX-008-PF) and it turns out that the reasons given in the title of the e-mail are correct. You've been denied for 2 distinct reasons: Martingale (which is adding to a losing trade) and overnight trading.

For martingales, the article justifying the denial is as follows: https://phoenixtraderfunding.com/faq/detail/5/95

The list of martingales is as follows:

Asset: 6E Time: 2025-02-12T16:36:25 (CET) Quantity: 1 Trade Side: SHORT
Asset: 6E Time: 2025-02-13T16:15:22 (CET) Quantity: 2 Trade Side: SHORT
Asset: 6E Time: 2025-02-13T18:10:35 (CET) Quantity: 1 Trade Side: SHORT

For overnight trading, this took place from February 19 to 20, and I think I mentioned this in the discord ticket (https://phoenixtraderfunding.com/faq/detail/5/114).

Concerning the error in the reason for the denial, on this point you are right, by a stroke of bad luck for us you were denied just after we had made an update, which had caused this bug, it is moreover your feedback on our discord that allowed us to fix it, for that, I would like to apologize.

All that said, here's the answer, point by point

1- The reasons provided in the letter are not correct;

=> It's true, you were the victim of a text bug, that said you very quickly opened a ticket on Discord which provided you with the exact reasons, and that doesn't change that these reasons were justified because outside the rules clearly stated on the site / faq

2- But I do not qualify for the payment for other reasons!!!!

=> Same as point 1

3- The CEO closed my account instantly!

=> Wrong, it wasn't me who closed your account, it was done instantly in accordance with the rules described in the FAQ, everything that was done followed our rules perfectly on this point, the only real problem you had was receiving the wrong reason for denial, which was corrected in a few minutes.

When you say that it's disrespectful to have had your account closed, think of the eventuality that this would not be the case, as you would then have had the hope of keeping your account, whereas our rules expressly state that this is impossible.

Last but not least, you have the possibility of checking your trades, as Rithmic offers a list of trades, which is what we base ourselves on.

All this to say that we NEVER deny a payout for no reason, and I insist on this point. Furthermore, to say that we owe you $6424 is simply false. First there's the buffer, then the payout, which was limited to $2000.

If you had been denied for no reason, which I hope I've shown you is ABSOLUTELY NOT THE CASE, then we would have owed you $2000, not $6424.

I hope these justifications enlighten you, on the Discord you'll find dozens or even hundreds of people who have posted their certificates of payments & traders Live-Funded with us.

In my opinion, one good trader is worth hundreds of bad ones, which is why closing someone's account is never a decision taken lightly, and why I always respond personally to such requests.

==== Edit and this will be my last response

We don't deny Funded accounts, it rarely happens, only with hedging or other behavior like this. Doing the same thing on a funded account is a different story, and that's something intentional, not an inconsistency in our rules

For Martingale, that's not "accepted by the industry", that's just a rule that some firms have, the nulber of payouts Apex denied for that is large, and you did it multiple times, on multiple days.

Lastly, I appreciate that, despite calling us scammers 10 times in your review, despite having the proofs, with the faq link I gave you that the payout denial was completetly in accordance the rules, despite all of that you still think we owe $2000 to you.

That's not a scam, that's not a trap, that's just rules that you broke.


Wishing you a pleasant day,
Leon Grimm
CEO

Beoordeeld met 5 van de 5 sterren

One of the best ngl

If you're a serious, disciplined trader with a successful strategy, Phoenix Trader Funding is the greatest, most affordable, and most straightforward futures prop firm to get funded. They have very courteous and prompt customer service. You can choose from a variety of user-friendly trading platforms. I wholeheartedly urge everyone to give them a try.

2 maart 2025
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Antwoord van Phoenix Trader Funding

Thanks a lot for your review

- Phoenix Team

Beoordeeld met 1 van de 5 sterren

All these reviews are misleading

All these reviews are misleading, because this company promises to give free accounts to anyone who gives good reviews here. It's all a lie, because traders who are consistent in the market don't waste their time with this company. Only no money traders get a free evaluation. Be careful. You are being fooled.

27 februari 2025
Review zonder uitnodiging
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Antwoord van Phoenix Trader Funding

Hi.

1) You are not a registered Phoenix customer.

2) Under no circumstances is what you say true, we have never offered accounts to anyone who leaves a review. The best proof of this is Trustpilot's own system, which automatically rejects 5-star reviews that do not come from direct customers.

For some obscure reason, this system doesn't apply to 1-star reviews, and everyone is free to post their own.

3) If you're criticizing firms that offer giveaways, then you'll have to settle for an extremely limited number of firms, because the vast majority of them do.

- Phoenix Team

Beoordeeld met 5 van de 5 sterren

Phoenix Trader Funding is the best

Phoenix Trader Funding is the best, the cheapest and the easiest futures prop firm to get funded if you're a serious disciplined trader with a proven profitable strategy. Their customer support are quick to respond and so respectful. They've different trading platforms you can chose from which are easy to use. I would 100% recommend anyone to try them out.

26 februari 2025
Review zonder uitnodiging
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Antwoord van Phoenix Trader Funding

Thanks a lot for your review!

- Phoenix Team

Beoordeeld met 3 van de 5 sterren

Good Plataforma

Nunca consegui operar na Mesa Proprietária da Phoenix só paguei o Plano mas nunca operei.
Nunca obtive retorno do suporte nas minhas dificuldades. Agradeço se eu conseguir receber uma nova oportunidade.

29 oktober 2024
Review zonder uitnodiging
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Antwoord van Phoenix Trader Funding

Hello, we asked you for additional information and you didn't provide it, so we are unable to verify your conversations with support.

However, to date no ticket has been left unanswered, so if you've had a problem with Rithmic it's likely you've been refunded or the problem has been resolved!

Wishing you a good day.

- Phoenix Team

Beoordeeld met 5 van de 5 sterren

I found out about Phoenix through the…

I found out about Phoenix through the 5k promotional performance account. I really liked the platform and the company, fast and objective execution, without any slippages. Excellent company and top service. I recommend it to everyone, I live in Brazil and the server has no connection failures. You can trust it, because I trusted it and I don't regret it.

21 februari 2025
Review zonder uitnodiging
Logo Phoenix Trader Funding

Antwoord van Phoenix Trader Funding

Thanks a lot for your detailed review!

- Phoenix Team

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