Wer sich bei Phomemo einen ohnehin nicht ganz günstigen Drucker bestellt, wird nach dem Installieren der Phomemo App nicht schlecht staunen. Die wenigen Funktionen, die kostenlos sind, kann man ci... Toon meer
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Lees wat reviewers zeggen
Ich habe eine Bestelländerung beantragt, da ich ein falsches Produkt bestellt hatte. Nach einem einmaligen Mailkontakt, ob ich bereit sei, die Differenz (7$ mehr) zu zahlen und dies bejahte, habe ich... Toon meer
They suddenly started requiring a subscription to use the label maker. It says you can use non "premium" label things without a subscription but when I try to print it out it just throws up stupid err... Toon meer
As i'm reading reviews i see some don't understand what means thermal printer. Mine 241BT works flawlessly. I bought it for printing of postage labels and it is doing its job perfectly. I had... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Phomemo is dedicated to the production of thermal printers, we have a strong R & D team to obtain more than 300 patents.Phomemo's vision is to meet the needs of the mobile office community and people who need to print labels anytime, anywhere.We have 5 main product lines, a total of more than 30 machines and more than 200 paper rolls to serve you in different usage scenarios. At the same time, Phomemo cares a lot about service and delivery and wants to be recognized for our printer needs.
Contactgegevens
100 N HOWARD ST STE R,SPOKANE, 99201-0508, SPOKANE, Verenigde Staten
- support@phomemo.com
- phomemo.com
1,8
Slecht
120 reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have not received it yet.
2 juli 2020
Review zonder uitnodiging
Antwoord van Phomemo
Dear Mr/Mrs. Ivette Fonseca
Sincerely sorry to trouble you. Due to the epidemic situation, we cannot give you an accurate logistic information for the moment.
You can trace the logistic information via these links with your tracking number: https://www.17track.net/zh-cn
http://track.4px.com/
If you placed an order on the official website, please offer the last 4 digits to us. Then our colleagues will regularly check, we will contact the logistics center for confirming in a certain time, if there is news, we will notify you in no time.
Please leave your order No. and your product model to us, there will have specialists to answer any of your questions.
E-mail: support@phomemo.com
Find us on Facebook: m.me/PhomemoOfficial
Sincere apology and stay safe!
Cola丨Phomemo team
I bought my item on may 26th
I bought my item on may 26th, some days later I received an email of Your order is on the way but since there I was told to contact the logistics team for my tracking number, when a month passed I asked for it and was told the shipment could not be made do to restriction for the special situation (covid of course). But they told me that if I wanted to pay $60 extra to be sent by fedex.
I pointed my dissatisfaction because they had just informed that, and they should have been the ones to contact me to ask for that not waiting until I said something. Anyways I agreed to pay the extra fee, but today they refunded me, going exactly opposite of what I said.
Too bad
22 juni 2020
Review zonder uitnodiging
Antwoord van Phomemo
Dear Mr/Mrs. Itzel Acevedo Ramirez
First of all, thanks for your comment.
Sorry to trouble you :( There are a large number of orders recently, sorry for our negligence.
And we will improve our services immediately.
Please enjoy the printer after receiving it :)
If you have any confusion about the printer, please leave your order No. and your product model to us, there will have specialists to answer any of your questions.
E-mail: support@phomemo.com
Find us on Facebook: m.me/PhomemoOfficial
You can also put forward your suggestion as well.
Sincere apology
Cola丨Phomemo
Love the product but communication from…
Love the product but communication from order to confirmation to delivery to actually delivered. Had left something to be desired
9 juni 2020
Review zonder uitnodiging
Antwoord van Phomemo
Hello Mr/Mrs. Jackie,
Thanks for your comment!
We will keep improving our customers service :-)
Cola丨Phomemo
Antwoord van Phomemo
Hello Mr/Mrs. Victoria
It is glad to hear that you like the printer. Your affirmation is our motivation!
Cola丨Phomemo team
———————————————————————————————————————————————
(The following translation comes from Google translation. Please understand if there is grammatical error :) )
Hola señor / señora. Victoria
Me alegra saber que te gusta la impresora. ¡Tu afirmación es nuestra motivación!
Cola 丨 equipo Phomemo
According to my receipt
According to my receipt, and emails, my shipment was posted on 5/5, ordered 5/3. Still has not moved????
2 juni 2020
Review zonder uitnodiging
Antwoord van Phomemo
Hello Mr/Mrs. R Feige
We are sorry to trouble you. Due to the epidemic situation, we cannot give you an accurate logistic information for the moment.
You can trace the logistic information via these links: https://www.17track.net/zh-cn
http://track.4px.com/
If you placed an order on the official website, please offer the last 4 digits to us. Then our colleagues will regularly check, we will contact the logistics center for confirming in a certain time, if there is news, we will notify you in no time.
Please leave your order No. and your product model to us, there will have specialists to answer any of your questions.
E-mail: support@phomemo.com
Find us on Facebook: m.me/PhomemoOfficial
Sincere apology and stay safe!
Cola丨Phomemo team
Not so best
I have wait 2 months when my package arrived at home. The tracking code didn't worked for a couple of weeks. And one of the printing paper was broken.
27 mei 2020
Review zonder uitnodiging
Antwoord van Phomemo
Hello Mr/Mrs. Loes
We are sorry to trouble you. It is great to hear that your printer arrived:)
Please leave your order No. and your product model to us, there will have specialists to answer any of your questions.
E-mail: support@phomemo.com
Find us on Facebook: m.me/PhomemoOfficial
Phomemo will give you a new paper roll if it is broken naturally.
Contact support@phomemo.com
Sincere apology and stay safe!
Cola丨Phomemo team
I have still not received my package
I have still not received my package, which I bought in April. It says it got delivered but I haven’t got any information about that.
23 mei 2020
Review zonder uitnodiging
Antwoord van Phomemo
Hello Mr/Mrs. Tine
We are so sorry to trouble you. Due to the epidemic situation, we cannot give you an accurate answer to the logistics problem for the moment.
You can track your product via these links: https://www.17track.net/zh-cn
http://track.4px.com/
If you placed an order on the official website, please offer the last 4 digits to us. Then our colleagues will regularly check, we will contact the logistics center for confirming in a certain time, if there is news, we will notify you in no time.
Please leave your order No. and your product model to us, there will have specialists to answer any of your questions.
E-mail: support@phomemo.com
Find us on Facebook: m.me/PhomemoOfficial
Sincere apology
Cola丨Phomemo team
Still waiting for my order....almost 2…
Still waiting for my order....almost 2 months now.
22 mei 2020
Review zonder uitnodiging
Antwoord van Phomemo
Hi Mr/Mrs. Cheryl
We are so sorry to trouble you. Due to the epidemic situation, we cannot give you an accurate answer to the logistics problem for the moment.
If you placed an order on the official website, please offer the last 4 digits to us. Then our colleagues will regularly check, we will contact the logistics center for confirming in a certain time, if there is news, we will notify you in no time.
Please leave your order No. and your product model to us, there will have specialists to answer any of your questions.
E-mail: support@phomemo.com
Find us on Facebook: m.me/PhomemoOfficial
Sincere apology
Cola丨Phomemo team
Je n'ai toujours pas reçu ma commande
Je n'ai toujours pas reçu ma commande
Je ne savais pas que la société phomemo se trouvait en Chine
Aucune info précise et honnête sur la date de livraison
Lors de passage commande une date indiquée
A ce jour ça change sans arrêt
Je suis mécontente j'aurais dû passer ma commande par Amazon
Je ne recommande pas ce site.... a fuir
13 mei 2020
Review zonder uitnodiging
Antwoord van Phomemo
Hi Mr/Mrs. Patricia
We are so sorry to trouble you. Due to the epidemic situation, we cannot give you an accurate answer to the logistics problem for the moment.
If you placed an order on the official website, please offer the last 4 digits to us. Then our colleagues will regularly check, we will contact the logistics center for confirming in a certain time, if there is news, we will notify you in no time.
Please leave your order No. and your product model to us, there will have specialists to answer any of your questions.
E-mail: support@phomemo.com
Find us on Facebook: m.me/PhomemoOfficial
Sincere apology
Cola丨Phomemo team
———————————————————————————————————————————————
（The following translation is translated by Google, it may have some grammar mistakes）
Bonjour Monsieur / Madame. Patricia
Nous sommes désolés de vous déranger. En raison de la situation épidémique, nous ne pouvons pour le moment vous donner une réponse précise au problème logistique.
Si vous avez passé une commande sur le site officiel, veuillez nous proposer les 4 derniers chiffres. Ensuite, nos collègues vérifieront régulièrement, nous contacterons le centre logistique pour confirmer dans un certain temps, s'il y a des nouvelles, nous vous informerons en un rien de temps.
Veuillez nous laisser votre numéro de commande et votre modèle de produit, il y aura des spécialistes pour répondre à toutes vos questions.
Courriel: support@phomemo.com
Retrouvez-nous sur Facebook: m.me/PhomemoOfficial
Sincères excuses
Cola 丨 Phomemo
Aún no me ha llegado y no tengo ninguna…
Aún no me ha llegado y no tengo ninguna noticia de cómo va el envío. Muy mal.
8 mei 2020
Review zonder uitnodiging
Antwoord van Phomemo
Hi Mr/Mrs Beatriz Basagoiti
We are so sorry to trouble you. Due to the epidemic situation, we cannot give you an accurate answer of the logistics problem for the moment.
If you placed an order on the official website, please offer the last 4 digits to us. Then our colleagues will regularly check, we will contact the logistics center for confirming in a certain time, if there is news, we will notify you in no time.
Please leave your order No. and your product model to us, there will have specialists to answer any of your question.
E-mail: support@phomemo.com
Find us on Facebook: m.me/PhomemoOfficial
Sincere apology
Cola丨Phomemo team
—————————————————————————————————————————————————
（The following translation is translated by Google, it may have some grammar mistakes）
Hola señor / señora Beatriz Basagoiti
Lamentamos molestarlo. Debido a la situación epidémica, no podemos darle una respuesta precisa al problema de logística por el momento.
Si realizó un pedido en el sitio web oficial, ofrézcanos los últimos 4 dígitos. Luego, nuestros colegas lo verificarán regularmente, nos comunicaremos con el centro de logística para confirmarlo en un momento determinado; si hay novedades, se lo notificaremos de inmediato.
Por favor déjenos su número de pedido y su modelo de producto, habrá especialistas para responder a sus preguntas.
Correo electrónico: support@phomemo.com
Encuéntranos en Facebook: m.me/PhomemoOfficial
Sinceras disculpas
Cola 丨 equipo Phomemo
buy from amazon
buy from amazon. i bought from here 3 months ago, (I live in the US) but I still haven't received my order. they said it was dispatched overseas a week ago, but what have they been doing the whole time? i hope this isn't a scam, and if it is, bye bye $70.
7 mei 2020
Review zonder uitnodiging
Antwoord van Phomemo
Hi Mr/Mrs. Eunice Rim
We are so sorry to trouble you. Due to the epidemic situation, we cannot give you an accurate answer to the logistics problem for the moment.
If you placed an order on the official website, please offer the last 4 digits to us. Then our colleagues will regularly check, we will contact the logistics center for confirming in a certain time, if there is news, we will notify you in no time.
Please leave your order No. and your product type to us, there will have specialists to answer any of your questions.
E-mail: support@phomemo.com
Find us on Facebook: m.me/PhomemoOfficial
Sincere apology
Cola丨Phomemo team
I really love this little device
I really love this little device. It's portable, and the battery lasts a while. It's so cute and the it functions very well. For what it's worth, the price really isn't that bad. The only con to this device is how expensive the refill rolls are :(
3 mei 2020
Review zonder uitnodiging
Antwoord van Phomemo
Hello Mr/Mrs. Popia,
Thanks for your comment! It is our honor to hear that you love the printer.
Your suggestion would be submitted to the relevant:)
Cola丨Phomemo
I can't accurately give a truthful…
I can't accurately give a truthful review of the printer since mine hasn't arrived yet. Ordered on 3/23/20 and last correspondence was on 3/25/20 stating that it was handed over to airline in Hong Kong. Today is 4/13/20 and there is no further info available. I called the phone number on the tracking info and was told it was not a valid number. My review is for the shipping process. Will review the printer if/when I receive it.
13 april 2020
Review zonder uitnodiging
Antwoord van Phomemo
Hi Mr/Mrs Hunter,
We are so sorry to trouble you. Due to the epidemic situation, we cannot give you an accurate answer of the logistics problem for the moment .
If you placed an order on the official website, please offer the last 4 digits to us. Then our colleagues will regularly check, we will contact the logistics center for confirming in a certain time, if there is news, we will notify you in no time.
Please leave your order No. and your product type to us, there will have specialists to answer any of your question.
E-mail: support@phomemo.com
Find us on Facebook: m.me/PhomemoOfficial
Sincere apology
Cola丨Phomemo team
Je n’ai pas reçu
18 maart 2020
Review zonder uitnodiging
Antwoord van Phomemo
Hi Mr/Mrs jacqueline lantzener,
We are so sorry to trouble you. Due to the epidemic situation, we cannot give you an accurate answer of the logistics problem for the moment.
If you placed an order on the official website, please offer the last 4 digits to us. Then our colleagues will regularly check, we will contact the logistics center for confirming in a certain time, if there is news, we will notify you in no time.
Please leave your order No. and your product model to us, there will have specialists to answer any of your question.
E-mail: support@phomemo.com
Find us on Facebook: m.me/PhomemoOfficial
Sincere apology
Cola丨Phomemo team
———————————————————————————————————————————————————
（The following translation is translated by Google, it may have some grammar mistakes）
Bonjour monsieur / madame jacqueline lantzener,
Nous sommes désolés de vous déranger. En raison de la situation épidémique, nous ne pouvons pour le moment vous donner une réponse précise au problème logistique.
Si vous avez passé une commande sur le site officiel, veuillez nous proposer les 4 derniers chiffres. Ensuite, nos collègues vérifieront régulièrement, nous contacterons le centre logistique pour confirmer dans un certain temps, s'il y a des nouvelles, nous vous informerons en un rien de temps.
Veuillez nous laisser votre numéro de commande et votre modèle de produit, il y aura des spécialistes pour répondre à toutes vos questions.
Courriel: support@phomemo.com
Retrouvez-nous sur Facebook: m.me/PhomemoOfficial
Sincères excuses
Cola丨Phomemo
No Item
I still haven’t received my item and I’m trying to track it and it doesn’t show up on the system...I’m scared this may be a scam.
2 maart 2020
Review zonder uitnodiging
Antwoord van Phomemo
Hi Mr/Mrs Juan Carlos Cubells,
Thanks for commenting, our quality and service won’t disappoint you.
If you have any questions about the printer received, you can contact us in time. We will do our best to solve the problem for you.
Good day :)
Cola丨Phomemo team
———————————————————————————————————————————————————
（The following translation is translated by Google, it may have some grammar mistakes）
Hola señor / señora Juan Carlos Cubells,
Gracias por comentar, nuestra calidad y servicio no lo decepcionarán.
Si tiene alguna pregunta sobre la impresora recibida, puede contactarnos a tiempo. Haremos todo lo posible para resolver el problema por usted.
Buen día :)
Cola 丨 Equipo Phomemo
Received notice 3 days ago that a…
Received notice 3 days ago that a shipment is on its way, but checking the order it shows it hasn't shipped and I haven't gotten any tracking updates. If you order, be prepared to wait. Hopefully the product itself is better, but they asked me to review them before it even arrived!
26 februari 2020
Review zonder uitnodiging
Antwoord van Phomemo
Hi Mr/Mrs Ryan,
We are really sorry that we have troubled you, because the website system software was malfunctioning at that time, so the review requirements were automatically sent out. But our engineers have repaired the system.
If you placed an order on the official website, please offer the last 4 digits to us. Then our colleagues will regularly check, we will contact the logistics center for confirming in a certain time, if there is news, we will notify you in no time.
Please leave your order No. and your product type to us, there will have specialists to answer any of your question.
E-mail: support@phomemo.com
Find us on Facebook: m.me/PhomemoOfficial
Sincere apology
Cola丨Phomemo
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