photomoonlamp Reviews 

The employee "Emma" replied to my email very fast, and she was also very polite.

I have ordered from photo moon lamp before! I have been happy with my order every single time!! The customer service is amazing, and i just placed an order for another one!! I will be a forever customer

Très satisfaite de mon expérience avec cette entreprise. Lors de mon achat j'ai acheté 3 lampes et l'une d'elle n'avait pas le produit fini espéré. J'ai fait part de mes commentaires aux gens du service à la clientèle et ils m'ont offert un service exemplaire. Merci pour tout!

Absolutely amazing! I have never been so happy with a purchase. This company took an ordinary photograph and made it into something so special that I literally carry it from room to room. I got one for myself. One for my mother. I've told people at work just simply amazing. I will order again!! Thank you!

I had ordered an item from photomoonlamp but I entered an incorrect address and I emailed Lindsay about my incorrect information and within 2 hours I was replied to and the error got fixed instantly thanks Lindsay you are great.

This company has OUTSTANDING CS!...w/everything, timely response, brainstorming & refund option. Gr8 job Guys.

Erste Lieferung defekt, schneller Kontakt und Ersatz bekommen. Wunderschönes Produkt, jederzeit wieder.

Originally the order was damaged in shipping but customer service was amazing and a beautiful new product was produced and is on its way! Would highly recommend them as they stand by their product and it’s wonderful!

Beyond helpful and resolving the situation . Lindsey has been very helpful with the resolution . Constant messages and quick replies . Thank you so much

I love photomoonlamp now my daughter can look in the mirror and see herself holding her baby

Amazing communication, great delivery time, especially during December and they came out better than I expected. Very grateful!

Very helpful, after ordering I realized my shipping address was incorrect, sent email requesting shipping be corrected and received a response within the same day. Haven't received my order yet but I will review once I receive it.

Quick response, no issues and very friendly

Took almost a month for anything to finally arrive. When the bag was opened most of the items in the package were broken along with items not even shipped. Customer service sucks never received emails confirming my order. I reached out trying to get anything as proof of the order and they wouldn’t even send me an email. All I got was an email was sent so I asked what is the email address so I can search for it and every time I asked they wouldn’t even send refuse to answer the question. I would not recommend buying from them. It’s was so terrible that I involved PayPal to get the money back.

The initial stamp had some issues so I sent the team some photos and we redesigned the image and are testing it now. Can't say enough, how refreshing it is to experience REAL customer service in 2025. THANK YOU Photomoonlamp team

Helpful, quick and they even sent a helpful video to help me out which was perfect!

Lindsay is a very supportive customer service who’s willing to give an extra mile to help clients to answer all enquiries. Thank u

The response was smooth.

Received damaged good waiting on a replacement

i had to ask the team to change my selected theme color and photos. team was prompt to make changes, thank youuu.