Picadex Limited (Hong Kong) Reviews 

I purchased this a few weeks back, I contacted customer service to ask how I apply for a refund as every time I plug it in it blows the electric off. Not safe to use!!! They replied to me asking for pictures which I sent. I have since followed up with several emails and no reply. Do not buy from this company!!!!

Scammers. An item I ordered was simply never dispatched. Once I asked for proof of postage and a tracking number further emails chasing up the delivery went unanswered. I suspect they think they've gotten away with it. But they don't know me. I've had multiple successes bringing rogue organisations like this to account. It ends up costing them, not me. Avoid this company at all costs and save yourselves the time trying to resolve a dispute.

Performed slightly better than I expected honestly, nice surprise, but overall it's just a decent purchase that meets the basics.

Scammers!
Sent the wrong item, delay tactics non stop for return label, no intention of refunding.

Still waiting for my refund,given up on item ever arriving. Now they ignore me, they have blocked my email and phone number so i hide phone number but they never abswer phone. After all what us customer service but ignorance.

Total scam. After waiting a little over a month no items have arrived. They've failed to respond to any of my emails. Customer service is none existent, would avoid.

Wish I could give them 0 stars. Got sent something I didn’t order, took 4 weeks to come and they’re now ignoring me when I’m reaching out for a refund. I was even blocked off of their facebook for messaging them after my emails didn’t get a response.

Order never arrived despite saying uk warehouse i got an update 2 weeks after ordering telling me to contact the courier which was a chinese company. Stopped responding to emails when I asked for a refund.
Disputed payment with my bank and got refund from them.

Ordered an air con unit, it never turned up, they ignore your emails, total scammers! Have nothing to do with them!

Worst customer care my order has been on route since 5th July no feedback from customer service despite multiple chasing emails

Picadex.com is a scam, I bought an Air con from them and it's a month now still not received it, please avoid at any cost . They never respond back to me.

I ordered over a month ago, delivery was supposed to be 5-7 days i have sent now 4 emails and had no reply every single one has been ignored. I still haven’t received my order so i DO NOT recommend these absolute hong kong scammers. don’t buy off this website!!! they trick u by putting all their 5 star reviews on their page but when you come onto here all reviews are 1 star. Terrible.

The "Portable Air Conditioner" was nothing but a cheap plastic barely functioning fan. It does not cool the air at all. In fact those cheap face fans you get at a fun fair are far more effective. Farting on someone is more effective then this trash.

I am in the process of disputing and getting my money back via the bank. I will also be making a blog and probably a Youtube video about this product and the company to make as many people aware as possible. In the blog and video I'll also tell people exactly how to raise a dispute and get their money back.

If I could give 0 stars for this scam company I would avoid like the plague do not give them any money

Scammers ordered a air cooler thinking it was going to arrive within a few days. Only to find it was not being delivered from their Birmingham warehouse but sent from China but not only that they deleted the tracking information after four weeks so was robbed of 39.97. Don't use Picadex they are robbing retarded heartless idiots would like to use stronger language but want to want the public about prickadex.

no stars it was a fake scam company that was stuck off after I made order as everyone else said it's fake and lies saying it's a UK based warehouse dispatch within 24 hours then got a fake china tracking just before it got shuricj off so why is trading standards still allowing this company to be back online
I'm shaming my bank zempler do not use them either as 30 days on they still ain't refunded me the scammed order money I paid picadex.....I'm still waiting even though I provided all and more info about this company I wished I saw the tristpilot reviews before I ordered but as it looked so genuine and said was a UK warehouse based in Birmingham...
now I see company back on live and they changed the UK address
why trading standards you not doing more to stop people been scammed..........plus shame on zempler for making me more distressed to get my money back....as wasn't cheap alot of money which also made me think when ordering that it was real....

I ordered a desk fan, the delivery took a month. I got a smaller size, inefficient, unbranded, cheap fan. I emailed for return label, they advertise as easy return. No respond. Shop somewhere else!

Purchased an item on 12th July. Delivery was estimated 22nd to 24th July. Nothing updated in the tracker since 17th July. Last updated said it was working its way through the system. Item has been sent from China but website makes out it is posted from the UK. No item delivered so far and its the 4th August. I've sent 5 emails to them and no reply at all. I doubt I will get a refund. AWFUL company, do not buy anything from them.

The worst company ever - terrible products and won’t refund! Avoid at all costs.

Do not order a air conditioning unit there, they do not have them just to hold your money for bank interest I am assuming.
I got in touch with my bank and I was refunded the full amount. So even a debit card transaction is safe do not worry your bank will refund you. But very misleading. Wanted to grab people's money during the heatwave, money predatory practice.