pictureframes.com Reviews 

The resulting product was perfectly colored and textured with a perfect
Fit in a frame that met my clients needs. Diane Appler dot com.

Easy to pick and frame.

Picture frame's acrylic glass arrived broken. It was shipped inappropriately and on a semi truck which could not access my street.
18239933 arrived broken.

When I realized I had ordered a frame in the wrong size I contacted pictureframes.com and they immediately cancelled my order no questions asked. I then ordered a frame in the correct dimensions.

I was extremely pleased with the frame, the customer service was amazing, and the turnaround time was unbelievable! I will definitely use this company again.

Very happy with result but you initially sent wrong picture and was a hassle getting straightened out!

Quick delivery, and the customer service was strong when I had questions before ordering, but quality for the frames is really not great. Some big gaps at the frame corners, plexi on one frame was cut smaller than the actual frame opening (they are replacing that, but it will be too late). Mat core not a solid color (angled cut of the mat reveals an off-white interior), and black 'wood' frame (website says 'often made from oak, walnut, maple, or pine') is just fiberboard with a black plastic wrapper around it. The frames also just showed up with a whole lot of plexi sawdust all over them; maybe that's just the way it works, but it seemed indicative of the low level of care generally. Lastly, I am embarrassed to admit i was fooled by the appearance of a big sale; their 'regular' price seems like it's just something they put up there to make it seem like there's time pressure to get a special deal, when in actuality everything is almost always 'on sale'.

My “go to” for frames. Delivery times are very good.

Always reliable product, as well as the ordering process.

★★★★★— Absolutely Blown Away by the Finished Portrait

I ordered a large custom portrait of my wife and me from PictureFrames.com, and I honestly could not be happier with how it turned out. The quality of the print is outstanding, and the frame is beautiful and very well made. The colors, detail, and overall presentation exceeded my expectations.

The portrait was packaged extremely well for shipping and arrived in perfect condition. Once I hung it on the wall, I was genuinely blown away by how substantial and professional the finished piece looked. The frame complements the portrait beautifully and makes it look like a much more expensive custom piece.

Ordering something this large and personal online can make you a little nervous because you don't really know exactly what it's going to look like until it arrives. In my case, PictureFrames.com absolutely delivered.

I would definitely order from them again and highly recommend them to anyone considering a custom framed portrait.

My delivery took 2-1/2 weeks to arrive so I missed my submission deadline. The website indicated I would have my frames within 7 days. Very disappointing.

Beautiful frames and being able to upload pictures is great. Also being able to pick your mating and stuff.

Picture frames offers a variety of great frames at a reasonable price. I ordered this frame once before and it looks so good I had to have it again for another piece of art that needed framing.

I couldn't be happier with my frame. I purchased a work of art from the Booth Western Art Museum 2 years ago and found the perfect frame for this 40"x65" canvas. Delivery was exceptional and hanging instructions easy to follow.

The description says the Fabiana oak frame is real oak wood but it is vinyl wrapped faux wood materials. I want my money back. I don’t want to hear that it was customized and not refundable, when those terms are based on a lie.

Great selection of frame styles at fair prices, easy ordering and great follow up from Customer Service. I was mistakenly charged the wrong sales tax with my order but it was quickly remedied.

Very professional organization