Pillow World Reviews 

1.512
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

The worst nights sleep I have ever had As a side sleeper and using your side sleeper pillow i lost count on how many times I woke up in pain so sorry but the pillow got thrown out of bed 🤯🤯

Beoordeeld met 5 van de 5 sterren

Edited for update: product arrived speedily. Easy to open & to change presenting sides. Not as firm as we really need unfortunately but still better than our current soft mattress. Will buy us a lit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Apart from being asked to review before I had even received the product, my experience was been great. Easy to follow website, well informed. Easy to order. Received as advised. The item is very... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Using the website was uncomplicated. I was able to choose and order my desired product with ease. However I cant comment on the goods as I am awaiting there arrival. So far.So good.

Bedrijfsgegevens

  1. Bedwinkel

Geschreven door het bedrijf

Pillow World is Britain's Leading Pillow Specialist and your one stop pillow shop. We have every type of pillow from all the biggest pillow brands. At Pillow World we don't do fake sales, just low prices everyday. We promise to have Britain's lowest prices 365 days a year. We live and breathe pillows and are passionate about helping you find your perfect sleeping partners. The pillow is the single most important item in your home. It cradles your head and neck, aligns your spine and makes sleep possible. A great pillow will improve any mattress and improve your sleep. A poor pillow makes the best mattress uncomfortable and makes sleep nigh on impossible. We have all experienced the frustration and pain of a poor pillow, whether on holiday or staying at a friend’s. The anguish of pillow origami as you try to plump and fold your flattened excuse for a pillow into something remotely comfortable and supportive is something no one should have to go through. At Pillow World, we have studied pillows from around the globe, looking for the best of the best in every type of pillow. We have even designed and developed new pillows, creating sleep solutions specifically targeted at solving the most common sleep problems. We have pain relief pillows, cooling pillows, anti-snore pillows, anti-allergy pillows, washable pillows, lavender pillows, memory foam pillows, luxury feather and down pillows, latex pillows, pillows for side sleepers, front sleepers, back sleepers and even for wrigglers who move around all night. We have ergonomic pillows, anatomic pillows, breathable pillows, soft and squishy pillows and firm, supportive pillows. Most importantly, we have the right ‘sleep better’ pillows for you. We have 1000's of pillows in stock for super fast delivery, because when you decide you need new pillows you wants them as soon as possible. Happy sleeping from everyone at Pillow World.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,4

Alle reviews

(1.512)

440 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Product information was very good

Explanation was clear about the product and the quality of the product seemed very positive

5 juli 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

Thank you for your lovely review, Farzana!

We're delighted to hear you found our product information clear and helpful. We hope your new pillow lives up to your expectations, and we really appreciate you choosing Pillow World.

Happy sleeping 💤

Beoordeeld met 5 van de 5 sterren

Dunlopillo Pillows

Great website and Very easy to order

2 juli 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

Thank you for your lovely review, Linzie!

We're so pleased to hear you found our website easy to use and that ordering your Dunlopillo pillows was quick and straightforward. We really appreciate your feedback and hope you love your new pillows.

Happy sleeping 💤

Beoordeeld met 4 van de 5 sterren

Good, trustworthy site

Good, easily navigated website. The price of the Dunlopillow was comparable with other sites and was available. Delivery took a little longer than anticipated, but I was kept fully informed of expected delivery date.

22 juni 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

Thank you for your lovely review, Paula!

We're so pleased to hear you found our website easy to navigate and were able to find your Dunlopillo pillow at a competitive price. We appreciate your patience with the delivery and are glad our updates kept you informed every step of the way.

Happy sleeping 💤

Beoordeeld met 5 van de 5 sterren

The website was easy to use

The website was easy to use, the product was excellent and competitively priced. Delivery was prompt and well informed. Altogether an easy shopping online experience.

23 juni 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

Thank you for your wonderful review!

We're delighted to hear you found our website easy to use and that you were pleased with the quality, value, and prompt delivery of your order. It's great to know we made your online shopping experience a smooth and enjoyable one.

Happy sleeping 💤

Beoordeeld met 5 van de 5 sterren

Fast and easy no problem and the…

Fast and easy no problem and the quality is outstanding

29 juni 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

Thank you for your fantastic review, Darren!

We're delighted to hear your order was fast and easy, and that everything went smoothly. It's especially great to know you're so pleased with the quality of your pillow.

Happy sleeping 💤

Beoordeeld met 3 van de 5 sterren

Delivery timescale

Placed order, assumption was that items in stock, ready for immediate despatch. Unfortunately had to chase a few days later, for an update on delivery. Items delivered a week later.
Would be helpful to have this information online.

30 juni 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

Thank you for taking the time to share your feedback.

We're sorry the delivery timescale wasn't as clear as you expected. Our estimated delivery times are shown on each product page and are also included in your order confirmation email, but we really appreciate your comments and will look at making this information even clearer for our customers.

Happy sleeping 💤

Beoordeeld met 5 van de 5 sterren

Easy to use website

Easy to use website, Kept informed on order progress.

30 juni 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

Thank you for your great review, Malcolm!

We're delighted to hear you found our website easy to use and that our order updates kept you informed every step of the way. We really appreciate your feedback and hope you're enjoying your new pillow.

Happy sleeping 💤

Beoordeeld met 5 van de 5 sterren

Quick and easy to place order and…

Quick and easy to place order and delivery was in good time. Thank you!

19 juni 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

Thank you for your lovely review!

We're so pleased to hear you found the ordering process quick and easy, and that your delivery arrived in good time. We really appreciate your kind words and hope you're enjoying your new pillow.

Happy sleeping 💤

Beoordeeld met 4 van de 5 sterren

Nice pillow - nice price

After searching for a particular pillow to replace an existing very comfortable one I found it at Pillow World. With a discount available on that day it made the purchase a price I wanted to pay. Checkout was easy. The delivery date acceptable - it came earlier and the updates received about despatch and delivery were helpful.

17 juni 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

Thank you for your wonderful review!

We're delighted you were able to find the exact pillow you were looking for at a price that suited you. It's great to hear the ordering process was easy, your pillow arrived even earlier than expected, and our delivery updates kept you well informed throughout.

Happy sleeping 💤

Beoordeeld met 5 van de 5 sterren

Duplo pillows amazing price great delivery speed.

The delivery was fast, complete. The pillows are brilliant and a much better price for the excellent product. Duplo pillows 😴 are brilliant.

24 juni 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

Thank you for your fantastic review!

We're delighted to hear your pillows arrived quickly and that you're so pleased with both the quality and the price. It's wonderful to know your Dunlopillo pillows have been such a hit, and we really appreciate you taking the time to share your experience.

Happy sleeping 💤

Beoordeeld met 5 van de 5 sterren

Quick and easy to find what I wanted

29 juni 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

Thank you for your lovely review, Fiona!

We're so pleased to hear you found exactly what you were looking for quickly and easily. We really appreciate your feedback and hope you love your new pillow.

Happy sleeping 💤

Beoordeeld met 5 van de 5 sterren

It was very easy to order a nice…

It was very easy to order a nice pillow.
I will be telling you of my experience with it arrives
Looking forward to receiving it

28 juni 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

Thank you for your review, Susanne!

We're delighted to hear you found it easy to order your new pillow. We hope it arrives soon, and we can't wait to hear what you think once you've had a chance to try it.

Happy sleeping 💤

Beoordeeld met 5 van de 5 sterren

Very easy to navigate on website

Very easy to navigate on website. Plenty of information on there to help you decide.

19 juni 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

Thank you for your great review, John!

We're so pleased to hear you found our website easy to navigate and that the product information helped you choose the right pillow. We really appreciate your feedback and hope you're enjoying your purchase.

Happy sleeping 💤

Beoordeeld met 5 van de 5 sterren

Placed my order on website which was…

Placed my order on website which was easy to use.
Delivered 2 days later

16 juni 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

Thank you for your lovely review, Frances!

We're delighted to hear you found our website easy to use and that your order arrived within just two days. We really appreciate your feedback and hope you're enjoying your new pillow.

Happy sleeping 💤

Beoordeeld met 4 van de 5 sterren

Good Price…

Price was lower than Fine Bedding Company.

15 juni 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

Thank you for taking the time to leave us a review!

We're so pleased to hear you found a great price with us. We always aim to offer fantastic value without compromising on quality, so it's great to know we delivered.

Happy sleeping 💤

Beoordeeld met 4 van de 5 sterren

clear unambiguous description on website

clear unambiguous description on website

12 juni 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

Thank you for your review Unaiza!

We're delighted to hear that you found our website descriptions clear and easy to understand. We work hard to provide all the information needed to help customers choose the right pillow with confidence.

We really appreciate your feedback and thank you for choosing Pillow World.

Happy sleeping 💤

Beoordeeld met 1 van de 5 sterren

Only giving it 1 star cos no option for…

Only giving it 1 star cos no option for none! Ordered 2 dunilop pillows £150. Never arrived! Website then said new site coming soon! Reclaimed the money off my bank after only receiving automated emails, no response after contacting them 3 times.
Bank paid out because they pillow world failed. Crap customer service cos there wasnt any! Website down and rubbish.
AVOID AVOID AVOID!
RAISE A CLAIM WITH YOUR BANK

30 januari 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

We’re so sorry for the inconvenience and frustration this has caused.

Due to an unexpected funding issue, we’ve had to temporarily pause trading, and unfortunately a small number of orders, including yours, have been affected. While we’re working hard behind the scenes to resolve this, we recommend contacting your card provider to arrange a refund as soon as possible.

Thank you for your understanding during this difficult time, and we truly hope to be back soon helping you enjoy a great night’s sleep.

Beoordeeld met 1 van de 5 sterren

Rejected dispute after not delivering order

Less than 1 star for not only not fulfilling my order in February, which I accept is an unfortunate financial issue, but for now declining my dispute such that I now have to spend more time providing evidence.
Very disappointing and frustrating.

1 mei 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

We’re so sorry for the inconvenience and frustration this has caused.

Due to an unexpected funding issue, we’ve had to temporarily pause trading, and unfortunately a small number of orders, including yours, have been affected. While we’re working hard behind the scenes to resolve this, we recommend contacting your card provider to arrange a refund as soon as possible.

Thank you for your understanding during this difficult time, and we truly hope to be back soon helping you enjoy a great night’s sleep.

Beoordeeld met 1 van de 5 sterren

This company is a SCAM

This company is a SCAM! ordered in February and no pillow. Website is now saying ‘opening soon’ and phone line is just a recorded message. Used charge back from my bank to get my money back.

AVOID!!!

20 februari 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

We’re so sorry for the inconvenience and frustration this has caused.

Due to an unexpected funding issue, we’ve had to temporarily pause trading, and unfortunately a small number of orders, including yours, have been affected. While we’re working hard behind the scenes to resolve this, we recommend contacting your card provider to arrange a refund as soon as possible.

Thank you for your understanding during this difficult time, and we truly hope to be back soon helping you enjoy a great night’s sleep.

Beoordeeld met 1 van de 5 sterren

Disputing our money back

Ordered a pillow the beginning of Feb and it did not turn up. Emailed to ask about the order with no response and then went to the website which was closed. I found out they had closed the company- no communication with its customers. They recommended to refund through our card provider which we have done and Pillow World are now disputing the claim with our bank - awful company. First they give no communication they have gone out of business, then they advise how to get your money back and then they dispute you trying!!

25 maart 2026
Review zonder uitnodiging
Logo Pillow World

Antwoord van Pillow World

We’re so sorry for the inconvenience and frustration this has caused.

Due to an unexpected funding issue, we’ve had to temporarily pause trading, and unfortunately a small number of orders, including yours, have been affected. While we’re working hard behind the scenes to resolve this, we recommend contacting your card provider to arrange a refund as soon as possible.

Thank you for your understanding during this difficult time, and we truly hope to be back soon helping you enjoy a great night’s sleep.

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