Excellent service from Pillsphere! Ordered tablets after a short questionnaire, and my order was approved and dispatched very quickly. I had updates all the way and my tablets were flatpacked and push... Toon meer
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Lees wat reviewers zeggen
Perfect service! Ordered some iron tablets with next day delivery, as I’d missed the cut off I expected them to be delivered on Saturday. Received an email to say the clinical team had reviewed m... Toon meer
Bedrijf heeft geantwoord
Paid for item weeks ago, never arrived. Customer service appaling. Was told two different dates I had a refund processed when it was lies. I've screenshots of them contradicting themselves. Kept being... Toon meer
I placed an order with this company on Saturday, the process was very easy, and straight forward. Confirmation of my order arrived quickly, including an estimated delivery of 3 days. This date w... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
PillSphere is an online pharmacy and healthcare retail platform that provides customers with access to a range of pharmacy, personal care, and health-related products through a digital ordering experience. The website is designed to help customers browse products, review relevant information, and place orders in a clear and structured way. PillSphere aims to present product listings with key information such as pack size, ingredients, dosage or usage guidance, and other relevant details supplied by the manufacturer or distributor, helping customers review important information before making a purchase. Product availability may vary depending on stock status and supplier updates. The platform is built to support a straightforward online ordering process, allowing customers to search for products, add items to their basket, and complete checkout through the website. PillSphere continues to review and improve site usability, navigation, checkout flow, and general order communication to make the experience clearer and more efficient. The business also works to provide customers with order-related updates, including confirmation, processing, and delivery information where applicable. Clear communication around order progress and product availability is an important part of the service experience, and these processes are continuously reviewed and improved over time. Customer support also plays an important role in the platform’s service approach, with customer queries and feedback helping identify opportunities to improve response quality, website usability, and the overall ordering experience. Customer reviews help PillSphere understand how the service is performing in practice, with feedback used to assess areas such as website experience, product information, order handling, delivery communication, and support responsiveness. This helps the business identify areas for ongoing improvement and maintain transparency for future customers.
Contactgegevens
Verenigd Koninkrijk
- pillsphere.com
4,4
Uitstekend
487 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 22% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to order for housebound customers
It was very easy to find the items I wanted and simple to order them. The delivery was good but the questions about me and why I wanted it were a bit different and confusing.
30 juni 2026
The service was good and I got what I…
The service was good and I got what I purchased but I had to remind them to send my item after 3 days of not hearing from them before it was sent to me.
29 juni 2026
Order delivered in good time no…
Order delivered in good time no complications and good price
29 juni 2026
Very good service.Delivered quickly and…
Very good service.Delivered quickly and was exactly what I requested.Very confident and satisfied to order here again.Thankyou.
29 juni 2026
My medication was late
My medication was late, if you're running an online pharmacy that's something you can't do, ever. If I spend 50 on medication I expect it to be on time
29 juni 2026
Easy to order
Easy to order, delivery service was 2 days, im glad I can buy these online due to doctor refusing me when ive suffered for 3 yrs with mouth thrush, so instead found this company, now I can medicate as and when needed, great for value too! Will definitely recommend 👌
23 juni 2026
Review zonder uitnodiging
I ordered Hydrocortisone cream
I ordered Hydrocortisone cream, later found 2 emails from them saying fill in the assessment form. failure would result in the order being cancelled, but when I tried to fill it in the link came back "Timed Out" so I requested a cancellation and ordered them from another supplier, at a lower price. they rejected the cancellation and when the cream turned up had the gall to make me pay the return postage
29 juni 2026
Review zonder uitnodiging
Very happy with my product and customer…
Very happy with my product and customer service, and very quick delivery.
4 juli 2026
Review zonder uitnodiging
Rather disappointed.
I’ve bought Loratadine hayfever medication for years from eBay without fuss. However, after purchasing, this company sent me three emails stating that I had to complete an assessment before they could send me their product. The link to the assessment on each email link was dead.
I requested money back as I didn’t feel the need for an assessment however they then sent me the medication.
3 juli 2026
Review zonder uitnodiging
Very quick delivery and well packaged
Very quick delivery and well packaged. Items were exactly as pictured and described.
4 juli 2026
Review zonder uitnodiging
Purchased eyedrops from this shop and…
Purchased eyedrops from this shop and they were dispatched and delivered quickly. Will shop here again and recommend others to do so.
4 juli 2026
Review zonder uitnodiging
Dental relief (oragel)
Excellent service every time I order from them.
Always arrive on time & packaged well.
Good price & new condition.
Worth buying from here.
3 juli 2026
Review zonder uitnodiging
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