Excellent service from Pillsphere! Ordered tablets after a short questionnaire, and my order was approved and dispatched very quickly. I had updates all the way and my tablets were flatpacked and push... Toon meer
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Lees wat reviewers zeggen
Perfect service! Ordered some iron tablets with next day delivery, as I’d missed the cut off I expected them to be delivered on Saturday. Received an email to say the clinical team had reviewed m... Toon meer
Bedrijf heeft geantwoord
Paid for item weeks ago, never arrived. Customer service appaling. Was told two different dates I had a refund processed when it was lies. I've screenshots of them contradicting themselves. Kept being... Toon meer
I placed an order with this company on Saturday, the process was very easy, and straight forward. Confirmation of my order arrived quickly, including an estimated delivery of 3 days. This date w... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
PillSphere is an online pharmacy and healthcare retail platform that provides customers with access to a range of pharmacy, personal care, and health-related products through a digital ordering experience. The website is designed to help customers browse products, review relevant information, and place orders in a clear and structured way. PillSphere aims to present product listings with key information such as pack size, ingredients, dosage or usage guidance, and other relevant details supplied by the manufacturer or distributor, helping customers review important information before making a purchase. Product availability may vary depending on stock status and supplier updates. The platform is built to support a straightforward online ordering process, allowing customers to search for products, add items to their basket, and complete checkout through the website. PillSphere continues to review and improve site usability, navigation, checkout flow, and general order communication to make the experience clearer and more efficient. The business also works to provide customers with order-related updates, including confirmation, processing, and delivery information where applicable. Clear communication around order progress and product availability is an important part of the service experience, and these processes are continuously reviewed and improved over time. Customer support also plays an important role in the platform’s service approach, with customer queries and feedback helping identify opportunities to improve response quality, website usability, and the overall ordering experience. Customer reviews help PillSphere understand how the service is performing in practice, with feedback used to assess areas such as website experience, product information, order handling, delivery communication, and support responsiveness. This helps the business identify areas for ongoing improvement and maintain transparency for future customers.
Contactgegevens
Verenigd Koninkrijk
- pillsphere.com
4,4
Uitstekend
487 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 22% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Fast service
30 juli 2026
Antwoord van Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Antwoord van Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Vertigo medication promptly delivered.
I was able to order the medication that I required after answering a few quick questions. It was a lot cheaper than other online suppliers, and arrived as specified. Thank you for such a great service 😊
30 juli 2026
Antwoord van Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Perfect service!
Perfect service!
Ordered some iron tablets with next day delivery, as I’d missed the cut off I expected them to be delivered on Saturday.
Received an email to say the clinical team had reviewed my request and my medicine was on its way.
Arrived less than 24 hours after order was placed.
Very pleased, will definitely order from here again :)
30 juli 2026
Antwoord van Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Antwoord van Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Antwoord van Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Absolutely disgusted
Absolutely disgusted
Went thru all the silly 'health checks'
So the company looks legit but never got to the dispatched stage....even though they took the payment. Sent several emails and had no reply to any of them!!! AVOID LIKE THE PLAGUE!!!
28 juli 2026
Review zonder uitnodiging
Failed to reply to a number of emails…
Failed to reply to a number of emails after items not delivered. I was given what now appears to be a bogus tracking number as it isn’t able to confirm status with Royal Mail. Not good customer service if this is a genuine online company. You learn a lesson the hard way sometimes. Avoid being ripped off. Don’t order from this company.
22 juli 2026
Review zonder uitnodiging
Pill Sphere took my money
Pill Sphere took my money, do not respond to phone call, e mail, have reported to my VISA Company, shocking service never again
22 juli 2026
Review zonder uitnodiging
Terrible service
Terrible service. I had to chase an order 3 times with no updates unless i chivied them. Untraceable Tracking Number issued - still no goods and its been a week. Quick to take payment!
17 juli 2026
Review zonder uitnodiging
Quick response and appropriate checks/…
Quick response and appropriate checks/ questionnaires
29 juni 2026
Worst online experience ever!
Easily the worse company I have dealt with in over 20 years of online shopping. I ordered a cold remedy and received sleeping pills instead! In the end it took almost 3 weeks to fulfil my order correctly and in the meantime they sent me nasty, insinuating messages.
Avoid this company like the plague.
15 juli 2026
Review zonder uitnodiging
Fast service
29 juni 2026
Good price for product
Good price for product. Would have given 5 stars if the communication regarding delivery had been more straightforward. I had to chase the company to find out when the product was being delivered.
29 juni 2026
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