Pinecone research Reviews 311

Gone downhill. Lots of emails that do take your time, just to be told you "don't qualify and goodbye". Then the even better part is the nasty emails from "Karen Scott" (who doesn't seem to exist) threatening to deactivate your eligibility if you don't participate more. Doesn't matter how many times you try to complete the surveys.
Oh and rewards are a joke.

It is good, I enjoy on it. I recommend it to all of you.

It's overall a dysfunctional site. Pinecone also seems to engage in questionable tactics. Most surveys will collect a lot of information and at the end will tell you that you don't qualify for the survey and thus not be rewarded with any points. That seems illegal.
Also surveys will get stuck often (S23U on 5G) and fail. It won't let you go back to the survey. Even if you find your "pending" surveys, it won't let you complete them. There are so many other survey sites out there that work great and let you earn reward points. Pinecone is NOT one of those. Steer clear.

I used to like pinecone. But now I get all these surveys and then they won't load and when I try a different browser automatically kicks me out and says I don't qualify. Then when I email them. They tell me well you don't always qualify for the ones we send you!?!! Like really? Then they say it's on my end why it's glitching and I have to do XYZ to get it to load. Which isn't true at all! Also you used to be able to cash out at 300 points now you have to have like 1000 points to cash out. And when you get kicked out or supposedly don't qualify then there's no way you can get those 1000 points to cash out. It's insane pinecone research has went down hill. Most of these places have!!

Nothing good to say...it would takes years to get any good reward...considering maybe 1 in 10 surveys actually succeed at maybe 300 points, but any good reward starts at 17000 points...I thought it would have been a great app after reading reviews..I was wrong...waste of time, energy and phone space

When I first signed up with Pinecone Research, many years ago, they paid $5 per survey, had phone support and were pretty reliable.

Soon thereafter they reduced the survey redemption to $3 and they dropped phone support. Over the years the survey reliability has dropped considerably and in the past two years the frequency of failure has increased dramatically.

Last year I tried to call the parent company several times and the people I talked to could not give me a contact, a couple saying, "They never heard of them!"

Surveys are slow in posting and sometime you have to wait several minutes and go through several questions only to be told you don't qualify.

This past year I am continually told, "unfortunately your profile doesn't match our requirements for this survey". Within the past three days, I received this response for no less than eight surveys, and each takes several minutes of my time with no credits.

There is no support at all, only 'canned' responses that don't relate.

Worse is that rewards are incrementally available and if you're shy a few points you cannot redeem your full credit points. At this point, I am trying to quit, but I don't want to loose any of the credit points that I have earned and that doesn't appear possible.

Waste of time and I'm totally disasppointed in their lack of support. I've been a Pinecone participant for more than a decade. NO contact number, no support, and totally inadequate performance on their part.

My experience with Pinecone has been nothing but positive. I get regular survey offers, usually at least one per day. Are you getting rich? No. But you can pay for your daily coffee!

I'm getting $3.00 for about 10 minutes or less of my time. I'm not sure how these other users are experiencing such a negative time. Speeding through the surveys and you get low quality surveys sent to you? I can't really speak for the others but it's entirely possible those accounts have been flagged for poor responses. I don't know.

Great experience for me!

awful company very fraudulent use to be able to get credit for surveys now its nearly impossible once i get my last payout will be leaving them.do not join not worth your time. worse thing is the surveys are coming from a Karen scott that is a flar right their that the comapny is being run by a Karen!

I did a research study for toilet tissue for a whole week, completed the online survey and they only paid me $2. Im cancelling my account with this ridiculous, cheap and nasty company!!

Was geht denn dort nicht schief? Angemeldet, Nutzer-ID erhalten. Will mich anmelden, klappt nicht. Hatte mich diesbezüglich schon mal an den Kundendienst gewendet... Angeblich würde ich versuchen mich mit einer Email anzumelden?!?!??! Gehts noch? Ne, wenn ich dann noch die anderen Bewertungen hier lese - reicht es mir schon!

Bis jetzt nur positive Erfahrungen gemacht die Umfragen werden schnell vergütet nach dem Punktesystem und viele Möglichkeiten es sich unterschiedlichen Prämien einzulösen.
5*

Die Bewertungen hier passen überhaupt nicht zu meinen Erfahrungen mit Pinecone Research.
Für mich ist es meine absolute Lieblingsplattform für Umfragen. Jede Umfrage wird mit mindestens 3 € (meistens 5 €) vergütet, und man bekommt sogar Testprodukte nach Hause geschickt.
Ich lasse mir jedes Jahr mein Guthaben in Form von Gutscheinen auszahlen, und das funktioniert wunderbar.
Gestern habe ich bei allen Umfrage-Panels, bei denen ich aktiv bin, meine Punkte in Gutscheine umgetauscht. Pinecone Research und Keypanel haben beide die Gutscheincodes sofort gesendet – das hat keine fünf Minuten gedauert.
Noch nie sind mir irgendwelche Punkte verfallen oder irgendeine Umfrage nicht vergütet worden oder ähnliches.

Like other reviewers, I have completed Pinecone Research surveys for years and it had previously been fine, although infrequent at times. Then suddenly, the last three surveys that I qualified for AND completed, I have not been paid for. I did get an answer to one email that asserted nothing has changed, but obviously from my experience and other reviews here, something has. Don't waste your time!

Pinecone Research has become the scum of survey sites. They ask qualifying questions, have you complete the survey and then refuse to pay, claiming you were disqualified. Sadly, even when presented with evidence that the survey was completed, they ignore you and are
basically call you stupid and a liar. Karen Scott is short tempered and ill suited for public work.

Complete waste of time. I've been signed up for months and have been offered 2 surveys that I've been screened out of. I kind of annoyed that they're allowed to this with the promises that they initially make. Utter rubbish.

Used to be worthwhile. At one time I received 3-4 surveys a week and qualified for the vast majority. Now I'm lucky if I get 1 every TWO MONTHS. I have been screened out of every survey for the past 8 months.

Unlike days past where you would screen out within the first few minutes, now you get through the majority of the survey before being screened out.

Minimum cash out and format keeps changing. At this rate it will take another 10 years to reach the current minimum cash out.

Absolute waste of time.

Bin seit >10 Jahren Panelteilnehmer und bekomme regelmäßig Umfragen. Habe meine Punkte stehen gelassen und immer weiter gesammelt. Nach 12 Monaten ohne Punkte verfallen diese anscheinend. Habe jedoch während derzeit diverse Umfragen gehabt, wurde aber ausgescreent. das zählt dann anscheinend nicht... fühle mich abgezockt. Alle Punkte (> 100 EUR) sind weg.

Jahre lang war ich mit dem Panel zufrieden. Doch seit kurzem werden Umfragen nicht mehr vergütet. Obwohl man sie vollständig und gewissenhaft beantwortet hat. Schade für die verschwendete Zeit. Daher habe ich mich nun abgemeldet. Auf solche unseriösen Panels kann ich verzichten.

Use to be excellent, but they are going downhill. Now they send out surveys that you finish, and you don't get paid, reason is survey had enough response there is always some excuse

Been a member of Pinecone Research for about three years now. It has been a somewhat rewarding experience at times and mostly others, it turns out to be a complete waste of time.

Two big issues...

One, you can spend a good amount of time answering preliminary questions to a survey only to find out you don't qualify. This is a common issue you will find in many of the negative reviews here.

Two, there have been multiple times I have completed a survey, and submitted the results, only to find that it came up incomplete and I did not receive credit. I wrote customer service, and they promised tech support would look into the matter, but I heard nothing back. This practice happens over and over again. So be aware that you may spend a lot of time completing a survey and somehow after submission, there is an error that customer service will refuse to admit to.

The crux of the problem is that customer service is non-existent when you don't receive rewards for surveys you completed or your browsers are denied connection to newly posted surveys. They don't care.

Don't waste your time with this survey company.