I've had to ask for help from the Support Team at PingPlayers several times now, and every time has been a great experience. This time, Nicole was there to come to the rescue. Not only was she able to... Toon meer
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Lees wat reviewers zeggen
Very Quick and easy to use, very fast service when using the website chat function, get a response almost immediately. I had great help from Nicole who answered all my questions and went above and bey... Toon meer
I had an issue while creating my server and since this was my first Ping Players purchase, I was a little bit worried, Ked and Kimmy jumpend in as quick as possible and fixed the issue. As an IT pro... Toon meer
Bedrijf heeft geantwoord
Nicole was helpful. Answered my questions quickly without making me feel pressured to make a decision that wouldn't be best for my needs. She did suggest the higher memory package because the game I w... Toon meer
Bedrijf heeft geantwoord
4,9
Uitstekend
874 reviews
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Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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kimmy was awsome and did everything she…
kimmy was awsome and did everything she could to help us with our server issues.
24 april 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the kind words.
That kind of all-in effort is exactly what we aim for when things get a bit messy on the technical side.
Kimmy will appreciate the shout.
The Pingplayers team.
Kimmy did an AMAZING job!!!
Kimmy did an AMAZING job!!!
I was having a lot of crashes on my new Windrose server. I was ready to quit Ping Players all together. But I tried to get some help and Kimmy turned it all around. I had to be migrated to a new server, but I don't mind. Kimmy made sure I have the stability I needed to play my new game without frustration.
Thanks Kimmy!
23 april 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for giving us the chance to turn things around.
Moments like that really test what support is supposed to be, and making sure you end up with a stable setup is what matters most in the end.
Kimmy will be glad she could shift things back in the right direction.
The Pingplayers team.
Kimmy was awesome
Kimmy was awesome and fun to deal with. got be back gaming super quick!
22 april 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the shout.
A bit of personality alongside getting things sorted quickly goes a long way, glad it made the whole experience better.
Kimmy will enjoy this one.
The Pingplayers team.
Lautaro was quick to respond and helped…
Lautaro was quick to respond and helped me with my issue in no time at all.
I appreciate everything he did.
22 april 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for taking a moment to leave this.
When things get handled smoothly without dragging out, it makes the whole experience feel a lot easier on your side.
Lautaro will appreciate the kind words.
The Pingplayers team.
Had two servers with these
Had two servers with these, one for Enshrouded, and now one for Windrose. Only had a few issues which were solved really quickly, especially the last issue for my Windrose server getting stuck "booting". Francis swooped in and resolved it for me within minutes! Good pricing, great customer service!
20 april 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for sticking with us across multiple servers.
That kind of reliability over time is what we aim for, so it’s great to see things staying smooth even when the occasional hiccup shows up.
Francis will enjoy the shout.
The Pingplayers team.
Server Connection and Server Wiped
Issue with server connection and server being wiped. Lautaro acted fast on getting my server back up and ensuring the saved file was backed up.
19 april 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for bringing this up.
Situations like that are never ideal, so acting quickly and securing your data becomes the priority straight away. Glad it was handled without things getting worse.
Lautaro will appreciate the mention.
The Pingplayers team.
Lautaro was amazing
Lautaro was amazing, he fixed my problem within minutes. I am so happpy!
19 april 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the kind words.
That kind of quick turnaround can really turn the whole experience around in a moment.
Lautaro will be happy to hear this.
The Pingplayers team.
Nicole did a good job
Nicole did a good job. Was fixed in few mins. All players happy again
19 april 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Getting everything back to normal without interrupting the fun is exactly what we’re aiming for.
Nicole will be excited to hear she could make that happen.
The Pingplayers team.
Great and quick Support
Great and quick Support, Nicole had the server up and running in no time!
19 april 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Getting things back on track quickly is always the priority, especially when you just want things running without the hassle.
Nicole will be glad she could step in and get it sorted.
The Pingplayers team.
quick support
I create a ticket and half a minute later there is help. It's not like other servers where it takes two days before you get help, so I highly recommend them.
18 april 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for sharing this.
We aim to keep that gap between asking for help and actually getting it as small as possible, so you’re not stuck waiting around when something needs attention.
We’ll keep it that way.
The Pingplayers team.
Super easy to use and quick to set up…
Super easy to use and quick to set up gaming host. I play on PS with my friends and manage the server with my phone - only need to use pc for more advanced stuff. Support is also great: got some expiry emails although had days remaining but Nicole was quick to respond and sorted it out swiftly! Definitely recommend!
18 april 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for sharing this.
Being able to manage everything easily, even on the go, is something we’ve put a lot of thought into, so it’s great to hear it fits into your setup like that. And when something looks off, getting it corrected quickly is just as important.
Nicole will appreciate the mention.
The Pingplayers team.
Kimmy was great and was able to help…
Kimmy was great and was able to help fix my issue within seconds NEED MORE support like her and she is very friendly!
17 april 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the shout.
That kind of speed with a friendly touch is exactly what we aim for, makes a big difference when you just want to get back to it without hassle.
Kimmy will love this one.
The Pingplayers team.
Fast and helpful service
17 april 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
When things are handled smoothly without dragging on, that’s exactly the experience we’re aiming for.
The Pingplayers team.
Antwoord van Pingplayers
Thanks for the note.
Short and simple usually means things went the way they should. Kimmy will be glad she could help out.
The Pingplayers team.
Great service & quick responses
The server hosting is extremely simple to use and if you have any issues they are quick to help resolve. The ai bot is very helpful too for small issues that don't require anything too technical. They are very accomodating to requests for changes of service. Probably the best server hosting out there in my experience.
17 april 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for sharing this.
We’ve put a lot of effort into keeping things simple to manage while still having solid support behind it when needed. Nice to hear the balance between the AI help and the team is working the way it should.
We’ll keep raising the bar from here.
The Pingplayers team.
Great customer service.
the customer service was nice, helpful, and also understands the issues that occur, and are always quick to solve it.
17 april 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for taking the time to leave this.
We put a lot of focus on making support feel clear, responsive, and actually helpful in the moment, not just technically correct. It’s good to see that coming through on your end.
The Pingplayers team.
Awesome support staff. doesnt dismiss your opinion even when you're wrong.
Great staff, helping to solve issue caused by extra mod I've installed myself. Going extra mile just to make sure they did everything they can, even giving extra test server for free.
Also taking feedback and implementing improvements almost instantly.
16 april 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for sharing this review.
Good support isn’t just about being right, it’s about working through things properly and meeting you halfway until it all makes sense. That extra effort behind the scenes is something we care a lot about.
Glad to hear the experience landed the way it should.
The Pingplayers team.
Francis best support agent on…
Francis best support agent on PingPlayers !
In fact Ping Players support agent always been A1 !
15 april 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the energy in your wonderful review.
We’ll take that as a pretty strong endorsement. Consistency across the team is something we put a lot of focus on, so it’s great to see it coming through.
Francis will enjoy this one.
The Pingplayers team.
Talked to Francis helped me quickly
14 april 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Getting things sorted without it turning into a long back-and-forth is always the goal.
Francis will be glad to hear it made a difference.
The Pingplayers team.
Good customer service and very quick…
Good customer service and very quick replys! 10/10
Thank u Nicole for great service!
10 april 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the kind words.
Smooth, responsive support tends to make everything else feel a lot less complicated, which is exactly what we aim for.
Nicole will appreciate the mention.
The Pingplayers team.
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