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Beoordeeld met 1 van de 5 sterren

Avoid these scammers. They closed my account, took my money and banned me for life because what i can only assume is me not placing a bet for a couple of months. I've tried emailing support and they r... Toon meer

Beoordeeld met 1 van de 5 sterren

I have on multiple occasions told them that they offer odds on games which dont take place in Finnish League playoffs (ice hockey) and they have not corrected this. Their customer services has become... Toon meer

Beoordeeld met 1 van de 5 sterren

I am a regular VIP client on this platform with an annual turnover of $1.5 million. I make all my deposits using cryptocurrency.About 10 times now, I have faced a severe issue: Pinnacle provided fraud... Toon meer

Beoordeeld met 1 van de 5 sterren

Horrible site and owners. Requires you to win x3 your deposit to be able to even withdraw - as if you use some kind of bonus on a slots casino. Accidental double deposit because there's no signs of yo... Toon meer

Bedrijfsgegevens

  1. Online casino/bookmaker
  2. ook in
  3. Bookmaker
  4. Casino
  5. Gokdienst
  6. Online sportwedkantoor

Over Pinnacle

Informatie afkomstig van verschillende externe bronnen

Pinnacle knows what it takes to win in sports betting, and gives you everything you need to succeed. It provides a level playing field for bettors, you can bet more and win more, all with the peace of mind that your account won’t be restricted or closed if you win. Pinnacle is the mark of success in betting, the bookmaker of choice for those that want to win.
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1,6

Zeer slecht

TrustScore 1.5 uit 5

267 reviews

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1,6

Alle reviews

(267)

19 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Feeling scammed by you!

My account was from Europe. Moved to Australia and they don't want to give me my money.

First they make me send millions of documents. Then they tell me I can withdraw in BTC, now there is no option. Plus they keep delaying.

I'm feeling scammed at the moment

11 juni 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

STAY AWAY

If you win more than what you deposit they block your account.
Live lines disappear suddenly and many time while you bet live the line changes and the wager is accepted only if its not in your favor.
Customer service always answer with the same sentence mindless.

19 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best betting site for esports betting…

Best betting site for esports betting in my oppinion, this site have more esports matches then all other site i have tried before and i have tried bet365, betway, unibet, casumo and betfair and this site beats them all in esports matches and the site is very clean aswell.

the only thing that is missing is a cashout buttom but i don´t really need that anyways.
but on other sites you can withdraw how many times you want, without it costs anything.
but on this site you get one free a month but then if you want to withdraw again you have to pay 10 euro in charge
But for me one free withdraw a month is good for me so 5/5

14 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best bookmaker

The best bookmaker. Almost the best odds and secure bookmaker. No problem with withdrawals. If any problem happens in your account the customer service tries to solve it. They never limit you to comparison with other scam bookies.

3 april 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered a Magnetic Protection Case…

I ordered a Magnetic Protection Case for my husband’s iPhone 11 Pro; it took 9 days to arrived, to discovered that it was too big for the phone. The reason I ordered it was because it was recommended by the Dr. after my husband went through an open heart surgery followed by a pacemaker. I sent several emails asking for information about exchanging it for a different size; the one we received it appears to be for an iPhone 11 Pro Max. I am still waiting for a reply...it appears that this company is very attentive when you placed an order, but after they take your money they don’t want to deal with you anymore. My order number is 47839. I will never again placed another order with his company; they have terrible and unprofessional customer services.

23 maart 2021
Review zonder uitnodiging
Logo Pinnacle

Antwoord van Pinnacle

Hi Doreya,

I am sorry to hear you had such a negative experience with the product. Unfortunately, I believe this review is meant for another product or company, as our company provides an online service and we do not sell phone cases or any physical products.

I hope the company this is meant for is able to help resolve your issue.

Thank you,
The Pinnacle Team

Beoordeeld met 1 van de 5 sterren

The worst management company I have…

The worst management company I have ever seen in my entire life ,employees are rude ,they don't listen every management company giving relaxation in disasters ,they say we can not do anything in covid the whole world is helping each other but this pinnacle management started taking 16 dollars extra every month for the every after every 2 months 5 to 15 dollars increase in the gross rent ,i wish my lease will finish soon ,Paige and one more lady at the office they have to much attitude ,for what I don't know ,pinnacle put money on exterior rather than interior everything is rusted in restroom tabs are rusted marble slabs are getting cracked ,step down from the stairs you will see dog Poo every were it smells to much ,sprinkles works in the opposite direction,thrash area and thrash service they charge every month already increased 2 dollars but there is 2 big thrash dumbster in apartment complex every time full and even falling down from the dumbster to ,parking is always full ,entrance and exit gates broken after every 3 days .I wish I can tell the owner of this company it's better to close your company ,when ever you say something they saay it's better not to take the apartment where pinnacle managment is managing the Apartment complex ,
Disgusting,bad and worst ineverything .I will not recommend anyone to go with this management company pinnacle ,its better not to take apartment where pinnacle managment

3 maart 2021
Review zonder uitnodiging
Logo Pinnacle

Antwoord van Pinnacle

Hi Aneeq,

I believe this review might be meant for another company of a similar name (Pinnacle Property Management?) as we are an online sports book and we do not provide property management.

This sounds like a pretty frustrating experience you have been dealing with, and I hope you do find a resolution to these issues.

Thank you,
The Pinnacle Team

Beoordeeld met 1 van de 5 sterren

old glory, now is below 0

High limits, high odds, bla bla.... If you are betting NBA, NHL, NFL, then it's probably good. If not.... Missing events, markets, delaying updates, markets are closed 50% of the time in-play. Intentionally delayed bets with 15-20 seconds and ACCEPTS them if it goes against your team at the time of processing. Customer service is just wasting time and never helpful in case of problem. Nothing left from Pinnacle from the past. Verification takes more than a week, always see problem problems when they don't exist.
Nothing more than the average soft bookmaker with much less markets and events.

25 februari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Начитался я вот таких (хороших) отзывов…

Начитался я вот таких (хороших) отзывов о Pinnacle решил зарегистрироватся, верификации кое-как прошёл, а вот счёт заполнить с карты VISA мне не дали, многократно пополнение отклоняли, пэйпал у них нет... зато только ненадёжные платёжные системы у них есть много, а они мне во первых не доступны, да и не верю в них, что потом выведу деньги на карту visa, это моё мнение. Предложили мне ещё как вариант пополнить через прокси спец ссылка но на том сайте вводить данные карты опасно, замочка нет в окне браузера, хотели ещё и мою банк карту почистить, в общем эти все (хорошие) отзывы о Pinnacle или были раньше, а сейчас фальш и неправда, не связывайтесь с этими
кидалово. И в большинстве все конторы так - проигрываешь, всё гладко, начал немного выигрывать создадут тебе проблемы вплоть до блокировки счёта или даже аккаунта.

19 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

best odds in EU

I have been using it successfully for over 3 years until they restricted some EU countries. They never block Your account when you are a winner. After I change the country, I will use them again. Do You know how You recognize a real broker ? They don´t offer free bonuses.

7 februari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Reverifying my account, how many people surrender !

My account was blocked and I needed to reverify myself. 18 emails later, same polite, but repeated requests for this . Never the same person twice. After reading these reviews, I should double down on my patience on trying to get my money out of these guys. 10 years, no problem, now this. Sad they driving customers away like this. Please heed this warning, it is awful customer service.

10 januari 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

They want you to bet 3x your deposit amount before withdrawing

I transferred $3000 to the site. Right away I noticed they removed certain types of betting options from me after my first few wins.

I kept making bets, some I won some I lost. I got my account from $3000 to $7000 and figured I would make a withdraw. I find that certain sites out there trying to make it difficult to withdraw money, that way your money never leaves their site.

Pinnacle does exactly that! In order to withdraw all my funds they told me I need to roll over the $3000 3X. That I had to make another $4000 in bets before I could withdraw otherwise I need to pay them 10%.
I was really shocked considering I didn't take any bonus or promotion money.

It's really unsettling that it's so easy to transfer money onto a site and lose it, but that they make you jump through hoops to withdraw money.

Another thing to mention is that they only communicate through email. You cant call them or chat online.

I really advise anyone looking to withdraw money off a betting site to really consider the odds. I got lucky and won. Most people betting 3 times their deposit amount are sure to end up losing in the long run.

I haven't received any of my money yet. Looking forward to getting it off the site and will most likly need to pay them $400 just to do that smh.

1 januari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Support inexistent

I have requested an account closure and withdrawal to my bank account or to my credit card which I've used to deposit on my pinnacle account, because I've moved to Germany and they don't accept users from this country.

First they asked me about a bank account cause withdrawal via credit card is for the moment suspended on their site and they apologize for that. I've provided them a Revolut bank account but they declined because the bank account country is different for my residence country. I've told them that I have no bank account in my old country, which is also registered in the pinnacle account because I've moved away from there and it's no reason to keep a bank account there.

Instead of helping me with that, I was asked to provide them again documents for verification, for the third time since I have created my account. The first 2 times I have passed the verification and now they ask me again to re-re-verify the account, which is annoying. I have provided them the documents again and a selfie this time, plus an invoice with my new address, because of new residence and it was declined. I really don't understand what is the problem, why are they keep rejecting my documents. I got a standard email, which means nothing, only that my documents were declined, but without pointing out the exactly reason for that. I can't contact them via chat and their support per mail is inexistent.

That's only because I want to close my account and withdraw my funds and it's only 600€.

26 december 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Мой опыт сотрудничества с Pinnacle

Делаю ставки на Pinnacle и во множестве других контор примерно около четырёх лет. За это время ситуации бывали разные. И, сравнивая, теперь могу уверенно сказать, что более надёжной и клиентоориентированной компании в наше время не существует. При возникновении каких то скользких и конфликтных ситуаций(а они на дистанции неизбежны) Pinnacle зачастую поступит себе в убыток, но дорожит лояльностью клиента. Это особенно приятно, учитывая нашу историю отношений. Общение с поддержкой также отличается от аналогичного в других конторах. Они не следуют слепо регламенту и не отвечают сухими протокольными фразами, а напротив, подробно отвечают на все вопросы индивидуально, рассказывая даже то, что не обязаны. Это приятно. "Ответ вам был предоставлен выше" - это не про Pinnacle. Из минусов могу сказать то, что на русском языке ответа бывает приходится ждать долго. Видимо, русскоязычных сотрудников не хватает. Также из минусов то, что лишь один бесплатный вывод в календарный месяц.
Линия, в целом, одна из лучших. Правда, бывает появляется она намного позже других контор(иногда), и лимиты для меня низкие (ставлю я, в основном, на киберспорт). Но зато хорошая роспись. Есть и форы и тоталы и карты и точный счёт. Выплаты на карту мгновенные. Верификация: не сложная, и как правило, проводится в начале вашего сотрудничества, а не тогда, когда ты уже выиграл солидную сумму и теперь встаёт вопрос как её вывести. Если верифицировался, то дальше за свои деньги можешь быть спокоен. Если ты стабильно в плюсе, то к тебе никаких ограничений из-за этого применяться не будет. Проверено. По совокупности сравниваемых аспектов мой вердикт: Pinnacle вне конкуренции. На первом месте с большим отрывом.

15 december 2020
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Pinnacle.com is a goog sport betting…

Pinnacle.com is a goog sport betting site and there is possible to play online casino and live casino games too, and they are always developing the casino site with more games and providers. If you are a depositor here , you are also entitled to no deposit bonuses. The verification process is very lengthy. Customer service is friendly.

4 december 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Rediculous rules you win 600 and they pay 300 complete rip offs

I made several bets and even tho I clearly win noticed they would only award 50 percent of my winnings stay far far away when I asked they gave me some BS explanation that makes no sense at all all you have to know is I can make the same bet on another site and I'll get what's agreed upon these guys there's always a catch

29 november 2020
Review zonder uitnodiging

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