pinnaclebanner.co.uk Reviews 

AWFUL COMPANY
APPALLING PRINT WORK, POOR COLOURS AND SEAMS AND JOINS IN THE MIDDLE FO BANNERS.
WORST CUSTOMER SERVICE.
DO NOT ORDER FROM PINNCALE BANNER.

My experience was indeed great. They are very trust worthy and keep to their word. The director is really the best person. I would definitely be coming back and patronizing more. I recommend

Brilliant service⭐️⭐️⭐️⭐️⭐️
I am a chauffeur for VIP fimily based in London.My client’s friend had a birthday today.I was told to get a birthday banner two days before.Called several companies and all I heard was”we need one week notice”.Then i called Pinnacle Banner no answer but to my surprise got a call back within a minute.Max was very professional and got my order done in time.Thank you very much and wish you all the best.Very much recommended.
Lukasz Monko

What a shower of s:;T I am in the trade and needed 3 x 2.5 wide banners… I supplied the vinyl and sent them to the disused old midland bank building which I think they are squatting in😵‍💫 I wanted to pay by card but they refused and I even offered to pay the extra cost for using the card … I now know why… as when I received the banners they were just awful… my customer refused the job as they were so bad … if I had paid by card I would have a a chance of getting my £620 back the London phone number goes to a mobile
Max the guy that answered the phone was the most unhelpful person I have ever had the displeasure of dealing with.
The place is a disused bank all borderd up and the one printer they have is in a dump of a room… I had a potential of £2000. Which they kept chasing me for payment before they got the order.. they did send a sample which they charged me £60.00 and in 20 years of printing I have never seen such a crap banner…
Do not use as I don’t think they are going to be in that building before they get turfed out…
You have been warned!!!!

I ordered a vinyl banner from this company last min, and received it before my event, can’t thank pinnacle banners enough! The banners quality and print was perfect, no faults! Will certainly be ordering again in the future!

Unfortunately the scaffolding banner we ordered was of poor quality with incorrect colours used. Addressed this with the company who offered small discount to re order with them rater that correct the issue. Would not recommend.

I needed a banner for a one day event with friends so didn't want to spend a fortune.
The banner was produced without fuss and was delivered quickly and was of excellent quality. Exceeded my expectations.

This company absolutely dreadful paid good money for a backdrop banner it came damaged everyday for 3 weeks i have phoned and emailed no one gets back to me just such bad customer service my advice use someone else

Amazing turn around very professional and gave useful advice

We ordered three banners from Pinnacle Banners—two standard and one roller banner—for an event, clearly communicating the delivery deadline from the start. While the design process was efficient, only the roller banner was delivered. Despite being charged over £11 for shipping and repeatedly contacting the company (including speaking to a manager), the remaining two banners were never received, and all follow-up communication has since been ignored. We have written this review because they are not responding to any of our communication. We are very disappointed, we feel misled, and we are now seeking a full refund of the missing banners.

Please do not order anything from this company. The quality was terrible. If I could give zero stars then I would. Max in customer service would take no liability for the quality even though I was able to show that images and literature on the Pinnacle Banners Website contradicted any argument he made about the way their products were printed and assembled. Furthermore, all their products are made in Pakistan and shipped to the UK. Please do yourself a favour and do not be attracted by their low prices, it's just not worth all the hassle and problems thereafter.

Extremely poor service. We ordered a banner that arrived with small rips all over it as it was folded so tight it damaged the material. They also decided not to deliver the frame that hangs the banner rendering it useless even after promising it would get here 3 days before our event. Total failure.

From the minute I visited the Pinnacle Banner website, I was impressed. I was trying to work out what size I would need, when a chat box popped up and asked what sized banner I needed. I explained I had an image I wanted to use, but could be no bigger than 1.5m wide or 70cm high. But I could not work out the proportions needed.

Max helped me from the outset, I sent the artwork, he looked, worked out the best size for me, and called me to go through what I had to do next.

Afterwards, he said I should have it shipped rolled to preserve the integrity of the banner. I explained that it just pushed it out of my budget as I needed it urgently and was paying a lot for shipping already.

Honestly, I was dubious that it was even going to turn up. I paid via PayPal for the reason.

However, it arrived today and it is one of the best quality banners I have bought. I will be using them again.

Also, it came rolled. Which I am very grateful for.

Excellent service from design to delivery and installation. Ordered a huge 60ft by 6ft banner for our car showroom and it came out better than expected!

I ordered a photo banner online from Pinnacle banner with just a photo and some specifications. Within a few hours, I received the demo artwork and, after a few tweaks, I approved the artwork and it was sent to print. I received the banner within a week and it looked great. Thank you very much for a fantastic service. 👍

Our school wanted to create a banner to celebrate few of its pupils, we had 163 photos which took us a lot of effort to take. As soon as i entered the website i contacted them and spoke to Max. He was very helpful and patient, we agreed on a design and I made the payment and straight on got into it. He stayed in touch throughout and sent me a photo of the final product before printing. The banner arrived within three days. We were very happy with the product and the experience throughout.

Really pleased with the banner I received. The staff were really helpful and I love the final design. Super quick turnaround too, thank you!

Excellent service given by Mark! Highly recommended. 👍

Pinnacle Banner produced excellent and varied products, I have always been very pleased with what I have received and their help team very responsive when you need them. Can definitely recommend

I wouldn’t recommend using this company at all. Their communication is bad. I ordered on the 28 September for an event on 12 October their turnaround is suppose to be 5 working days.
Today is the 11th October they are not answering my calls.
I called and emailed a few times trying to get information on my order and Max kept saying it’s shipped but he won’t send me the shipping link.
So disappointing and unprofessional.
Never again!!!!!!!!