I really wanted to love this company. There were a lot of things I was going to order from them, but the wallet I ordered was very poor quality. The material started peeling after being used for only... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Have sent multiple messages through support email, info email and Instagram and not 1 response from anyone. No tracking provided for packages and no customer support. Still no bag. If bag isn't re... Toon meer
I reached out to Customer service to ask about materials ( basically all recycled yeah ) and treatment of workers ( all sounds great ). They send me a lovely detailed message that made me feel great a... Toon meer
Bedrijf heeft geantwoord
Placing an order online was easy to navigate. Delivery only took a few days. I love the purse - excellent quality, funky style, fabulous colour (cloud). I know I’m going to feel good carrying this pur... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We believe it is our responsibility to improve the quality of life for all creatures, big and small. All of our products are made with 100,000% vegan and cruelty-free materials.
Contactgegevens
160 Konrad Cres. Unit 4, L3R 9T9, Markham, Canada
- info@pixiemood.com
- pixiemood.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Awesome bag
The bag I got is great quality and I love the style. The order arrived sooner than I expected. The company's commitment to environmentalism is a huge plus. I only wish the bag opening was wider so my hands don't scrape the zipper when I reach inside.

Antwoord van Pixie Mood
Beautiful handbag
Beautiful handbag. I love the colour and the feel of it. The pockets inside were perfect and it’s comfortable yet stylish!

Antwoord van Pixie Mood
Love the bag and wallet!
Love the bag and wallet!! The colour is gorgeous and has amazing sustainable quality. The order also shipped very fast! Great service!

Antwoord van Pixie Mood
perfect bag and fast shipping
Shipping took like 2 days which was amazing! And the bag is exactly what I was expecting such amazing quality!

Antwoord van Pixie Mood

Antwoord van Pixie Mood
Gianna Crossbody in Mineral Blue - LOVE THE WIDE STRAP!!!
I was so excited to receive my first Pixie Mood purse. Canadian, vegan, cruelty-free and the inside section made from recycled plastic bottles. What more could you ask for? Well, I absolutely love this purse. More than any bag I've ever purchased. It is the perfect size (iPhone 11, Kindle, Keys, ID and more) - but it's still relatively small, therefore comfortable and it's not bulky. It came with two straps, which is the best part. I'm partial to the WIDE STRAPS. I don't like the skinny straps. I would love it if Pixie Mood sold wide straps as a separate option so that you could use them for any purse. Or, better yet, give you the option of choosing a skinny strap or a wide strap or both. I will be a lifelong customer and will be bragging about Pixie Mood to all of my friends. Thank you so much. Oh, and the mineral blue is a gorgeous colour. Goes with everything. Thank you Pixie Mood for doing the work that you do. It is so very appreciated :)

Antwoord van Pixie Mood
Good company mission but bad return policy
I like that the company is using cruelty free leather, this is mainly the reason I decided to place my first order with them.
However, their return policy is not flattering at all, you will have to pay $8 return fee, and if you want to get your money back, you have to return them 14 days from postmark, or else, you will only get store credit. And ALL on sale items are considered to be Final sale, which means no return.Return policy is supposed to protect customer for their shopping experience, but from what I see, the only one they want to protect here is themselves.

Antwoord van Pixie Mood
Love my new purse
Love my new purse. It arrived in 2 days and was exactly what I need. I recently broke my hip and need hands free over the shoulder. The dimensions posted on the site helped me make my decision as did the two types of straps. Best of all, Canadian made and Vegan Leather.

Antwoord van Pixie Mood
Is sent an email immediately after I…
Is sent an email immediately after I ordered something bc I realized I needed to change the address. That was a week ago and I still haven't gotten a response or the package and I am moving.

Antwoord van Pixie Mood
Wonderful!
The bags were beautifully made and they shipped faster than expected. Packaged neatly and safely. Wonderful to work with.

Antwoord van Pixie Mood
Peut-être une option en français?
Peut-être une option en français?
*
Maybe a website in french?
Merci! * Thanks!

Antwoord van Pixie Mood
I saw the backpack in a shop on…
I saw the backpack in a shop on holidays and wish I had got it. So when I got home, I bought it immediately. So happy with my purchase!

Antwoord van Pixie Mood
Cute!
I got the Ida Card Case in Mineral Blue/Nubuck. It's super cute and it fits all my cards! The quality feels nice, and the little "Pixie Mood" is subtle and classy. I usually get everything in black but I love the color.

Antwoord van Pixie Mood
The Emelia tote is super cute
The Emelia tote is super cute, lightweight, and exactly what I expected. Can't wait to use it out.

Antwoord van Pixie Mood
Awesome!
Love my wallet! I did a lot of research looking for a cute wallet that was also cruelty-free. Pixie Mood checked all the boxes! I will definitely purchase from them again!

Antwoord van Pixie Mood
Wow what a tote!
Wow! I received this purchase just 3 days after placing my order. This tote is the perfect medium size! I wish the inside pocket was just a little larger. It is not big enough for my cell phone. I can’t wait to put this tote to use.

Antwoord van Pixie Mood
Super Cute, Super Quick
This was my first time buying from Pixie Mood and really I am very impressed.
I ordered the Bianca Travel Organizer (sage) and the Cass Mask (black) for myself, along with the Greta Work Tote (sage) for my mother in law. I placed the order on a Monday, and all three items arrived the Wednesday - I did not even think such a speed was possible, incredible!
In terms of the Bianca and the Greta, I was relieved by the accuracy of the photos. It's not always easy to capture the true look of a product, but both the travel organizer and the work tote are just as pictured. The colour is a perfect blend of matte and glossy, ensuring that the pieces don't look fake nor cheap. The material is also very pleasing, both to the touch and to the eyes, and it feels sturdy and sustainably built.
I was a little worried at first because both items seem a bit "oversized" in the photos. The travel organizer is in fact quite an average and useful size, it could even double as a clutch. The work tote is large though, but it does not look or feel out of place, and all the space inside really is wonderful.
As for the masks, the material is soft and luxurious, and the adjustable straps are also comfortable.
All in all, we were extremely pleased with Pixie Mood!

Antwoord van Pixie Mood

Antwoord van Pixie Mood
Great style - just what I hoped for!
I received my new purse (cross shoulder) today. It came so fast and I absolutely love it. Exactly what I was hoping for and I love the separation option, making it three usable styles in one purchase! Thanks Pixie Mood!!

Antwoord van Pixie Mood

Antwoord van Pixie Mood
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







