Planet Cyclery Reviews 

Felt it was a good company with good service, good price.... would have like to see more pictures of the item before I purchased it.

I purchased two helmets for my children. They were youth helmets. I measured their heads before purchasing. The circumference fit as I expected. However, the helmet depth was too shallow so they sat to high. The shipping back to Planet Cyclery is unaffordable. They charged me $25. Almost the cost of one of the helmets.

Great prices, excellent customer service, prompt order fulfillment.

Sent me the wrong item and now I have to go through the hassle of returning an item I didn’t even order.

Simple to order. Fast shipping. Great products at reasonable prices. Cheers

I got some great deals before during and after the Cambria "merger." I spent several grand at both sites in recent years, but shortly after buying an unusual Bosch-equipped ebike on steep discount, they lowered its price by about $400.

I had also purchased a Levo from Performance Bike that went down a few hundred bucks a week later, and they gave me store credit in that amount.

Neither Cambria nor Planet Cyclery responded to my emails requesting similar treatment, so my cycling habit's needs will henceforth be met elsewhere.

accurate descriptions, great prices, and great packaging

Price was better than the large online shops. Parts shipped quickly. My old Bridgestone MB rides again! Happy to support a (somewhat) local business. Definitely will use Planet Cyclery again.

My husband found the part he needed quickly. We order it and it came in a timely manor. It got and he has been happy with it.

Denise Millard

Fast & easy. Got the product I needed in a timely manner. Packaged well, no damage & no issues.

Had what I needed at the right price and it arrived quickly 10/10 no notes

I’m giving this company one star because my son ordered a bicycle without my initial approval. I contacted the company immediately to cancel the order, but I was told it was too late and that I would have to return it within 90 days at my own expense for shipping.

Since I had already planned to buy my son a bike anyway, I decided to keep the order. However, when the bicycle arrived, it was not the bicycle that was originally ordered. The color was different, and several other details of the bike were different as well.

Luckily, my son decided he was okay with keeping the bike, so we did not go through the hassle and expense of returning it. However, receiving a different bicycle than the one ordered was very disappointing, and the overall experience was not what I expected.

My bike arrived very fast and it was packaged very well! Very happy with my experience.

Good price, fast shipping, reliable service… wheelset was received quickly, well packed, no issues.

Great selection, easy process

Fast shipping and great sales.

The search feature, on the website, has room for improvement. When narrowing searches size type etc. the results seem inaccurate and/or incomplete. This results in wasted time and , for me, loss of interest (no sale)

I would have given 5 stars because I thought I was getting about $140 with the sale and promotional code. But then you add tax and handling charge. It’s understandable but wasn’t aware until after purchase. I could have bought through another company with out the added tax. (And we all know we pay enough taxes the way it is.) But I will still be doing business with Planet Cyclery .