Absolutely the best customer service
Absolutely the best customer service. They are the Chick-Fil-A of greenhouses. Absolutely would do business with them forever. They stand behind their product. Absolutely amazing service!
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
At Planta Greenhouses, we’re passionate about helping gardeners thrive—season after season, no matter the climate. We offer durable, versatile, and affordable greenhouse solutions designed for both residential and commercial use. Whether you’re a seasoned grower or just getting started, our greenhouses are built to support your gardening journey with strength, quality, and ease. Our structures are engineered in Europe and crafted with heavy-duty galvanized steel frames and 6 or 10mm double-wall polycarbonate panels that are 100% UV protected. From hobby gardeners and retirees to passionate growers looking to extend their growing seasons, our modular greenhouses offer length extension options and maintenance-free performance. But what truly sets us apart is our people-first approach. We’re known for our fast, friendly, and responsive customer service, and we go the extra mile to ensure that every customer feels supported before, during, and after their purchase. Why customers trust Planta: * European-made quality with a focus on durability * Versatile models for every type of gardener * Quick responses and reliable delivery or pickup * A brand that stands by its promise of long-lasting value
1951 NW 7th Avenue #600, 33136, Miami, Verenigde Staten
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely the best customer service. They are the Chick-Fil-A of greenhouses. Absolutely would do business with them forever. They stand behind their product. Absolutely amazing service!
Hello,
I have been researching greenhouses for about 10 to 12 months and after much consideration, Planta Greenhouses always came up as leaders in the industry.
Yesterday, Saturday Oct 3, I contacted Planta via website with numerous questions from foundation/soil preparation to materials/supplies, equipment and manpower needed to erect a Sungrow 26 Gen III.
Paulette replied to me today, Sunday early morning with numerous links, suggestions, pictures, etc. She went out of her way to throughly answer all of my questions. VERY IMPRESSED with Paulette’s customer service!!
Tony also followed up with some additional information on foundations, dimensions, etc.
This is my first greenhouse and it has been a wonderful experience with Planta👍
I will definitely be purchasing my greenhouse Sungrow 26 Gen III from such a professional and knowledgeable company!
Thank you Paulette😊
Ken
I saw the planta greenhouses products at a neighbor’s. I was super impressed with the design and the greenhouse possibilities for my own needs. On that same day I ordered a Sigma 20 and about a week later, I received it in 7 boxes. I live in a pretty remote area in Quebec so I was quite impressed.
I opened the installation manual and it was pretty straightforward from the begining till the end. Dont be scared by the numerous pages, the various sizes of nuts, bolts and washers, just trust and follow the processes and steps.
I estimate that it took me about 30 hours to build it with close to no help and it was fine. It was like building a large Lego or Ikea furniture. Just larger. It wasn’t missing any parts and there were spare ones. I had to adapt some steps because my supporting deck was larger than suggested, but it ended up perfect.
My first impression was how each part was made of materials that look good and of quality, how the structure quickly started to be sturdy, how the connecting parts fit with one another.
It looks super good. Everyone around now keeps asking about that product and I’m very confident when I recommand them to buy it.
Now, I’m just looking forward to produce vegetables and plants!
E-Mailed Planta requesting information on replacement parts for my damaged greenhouse late Monday afternoon (after normal business hours) and received very courteous and friendly reply in two hours from there Tony Stolyar with information that I could actually use. Thank you Tony.
Great greenhouse,I bought a 26 ft greenhouse. I'm a retired builder and have always grown my own food,I will say you need patience to build the greenhouse but worth all the effort. I ordered a 50% shade cover for the greenhouse, and it worked very well.
I’ve had my Sungrow 20 since 2022 and figured it’s about time I leave a review.
Short version: it’s been great.
I was a bit nervous buying something like this online without seeing it in person, but it turned out to be way sturdier than I expected. We get some pretty rough weather here in Ontario—snow, wind, the whole mix—and it’s held up without any problems.
It definitely took a bit of time to put together (plan a full weekend), but nothing crazy if you’re patient. Once it was up, though, I haven’t really had to touch it. That’s probably my favorite part—no constant maintenance.
I use it mainly to start seedlings early and keep things going later into the season, and it’s made a noticeable difference. Everything just grows better in a more controlled environment.
Also worth mentioning: I did reach out to support during setup, and they got back to me pretty quickly, which I appreciated.
Overall, super happy with it. If you’re on the fence, I’d say go for it.
Bought 2 Tobato 5 – Dutch Bucket Hydroponic Growing Systems. Worked great at first then the drip system stopped working. Now have to hand water the plants to keep them alive. Have tried everything to fix it to no avail. The whole point wast to have an automatic hydroponics system. Now I have a worthless planter. Don’t waste your money.
I live in Canada and purchased an Alpine model (24'x48'). We had the room on the property so went big and use the greenhouse as a storage area in the winter when I am not growing. We had a few shipping issues (damage) and a couple of window issues but we had the ABSOLUTE best Customer Service on every issue. Thank you to Paulette Thompson and all the team support provided to us since 2023.

Antwoord van plantagreenhouses.com
We just purchased our 10 x 20 sungrow. Kit was very well put together. Email support was excellent. Answered all questions same day. Paper manuals are a bit tough to work with as you try and orient the braces in the right fashion. All parts were accounted for. Framework went together nicely. My wife and I did the entire frame in 2 t0 3 days.. working on and off. Watch the videos...its 100 percent on the mark and so much easier to follow. So far so good.
I purchased the Sungrow 32ft greenhouse because of its glowing reviews of quality and great customer service, which I have found is not the case. These greenhouse kits have the lowest quality of material. I know because we had to replace both hardware and greenhouse panels after shipping damage 3 different times. We found a greenhouse warehouse where you can buy material for greenhouses and their lowest quality (cheapest) materials are what Planta uses. Which tells you they’re ripping you off!
My story, we got our greenhouse kit delivered 2 weeks late and had visible shipping damage. Many of the poly-panels were damaged, and customer service took another 2 weeks to even get a replace order in. Another shipment came with a huge puncture from a board during shipping. Customer service supposedly sent another replacement which was never received. 3 months later and we had to replace the damage ourselves. I’m currently working to file a complaint against Planta with the company since they obviously won’t fix their shipping issues.
If you’ve considered purchasing these greenhouse, run don’t walk. Its high priced junk!
The greenhouse is decent, but leaks. Took a crew of 3-4 handy neighbors to help us, and about 1 1/2 months of mornings. Also, one window handle was defective. I tried twice to get the whole handle kit, and they only sent part of it - both times! Plus the second time they were really jerks about it. Buy somewhere else.
I purchased the 10x20 Sungrow greenhouse. The greenhouse is fine, but assembly was a nightmare. It took 2 fairly handy people over 15 hours (3 weekends) to assemble. If I could go back, I'd put the $3500 and 15 hours toward building a custom, more permanent greenhouse.
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.