Scam company? Order placed, no further correspondence received after ordering. Called on multiple occasions and telephone never answered, no replies to email, or contact forms. Have had to resort to... Toon meer
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Lees wat reviewers zeggen
Great experience with this company, delivery was fast, panels are great quality and easy to fit. Very outgoing company, they swapped out to a different style of panel for free and no fuss at all.... Toon meer
Just had some double glazed sealed units replaced through the house that were stained and damaged due to wear and tear. Had called a number of local glaziers, most didn't have the decency to reply o... Toon meer
Bedrijf heeft geantwoord
Fantastic experience with the Coventry branch. Called them as had been let down for soffits and fascia’s, had them the next day. Then realised 2 days later the fascia’s I ordered were too small and ne... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
With over 5,000 products in stock, The Plastic Centre is your go-to supplier for rainwater systems, underground drainage, fascias, soffits, cladding, decking, doors, windows, and more. Find trade-quality products at trade prices, backed by expert advice and fast, reliable service.
Contactgegevens
664-652 Warwick Road, B11 2HJ, Birmingham, Verenigd Koninkrijk
- 0121 227 5093
- online@plasticcentre.co.uk
- plasticcentre.co.uk
4,3
Uitstekend
542 reviews
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Heeft 50% van zijn negatieve reviews beantwoord
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Good quality and a good service 🙏🙏🙏
29 oktober 2024
Antwoord van The Plastic Centre
Your feedback is much appreciated, thank you !
Great bifolds
Great bifolds! Great price! And excellent customer service. Dealt with Aaron Coleman. Thanks for your help. Would definitely recommend 💪
1 november 2024
Review zonder uitnodiging
Antwoord van The Plastic Centre
Your feedback is much appreciated, thank you !
Antwoord van The Plastic Centre
Your feedback is much appreciated, thank you !
Helpfulness when ordering
I have been dealing with Aaron Coleman area manager at CBP he has been so helpful with my ordering I can not praise him enough well done Aaron
30 oktober 2024
Review zonder uitnodiging
Antwoord van The Plastic Centre
Your feedback is much appreciated, thank you !
Great company and staff makes things…
Great company and staff makes things simple for us 👍🏻
24 oktober 2024
Review zonder uitnodiging
Antwoord van The Plastic Centre
Thank you, Kian , your feedback is much appreciated !
Superb
Superb customer service from start to finish.
I ordered the wrong part and emailed them. They immediately rang me, arrange the return and refunded me. You don't get better then that!
27 september 2024
Antwoord van The Plastic Centre
Thank you, Andrew , your feedback is much appreciated !
Good quality product an delivery times
28 september 2024
Antwoord van The Plastic Centre
Thank you, Ben , your feedback is much appreciated !
5 stars all round
Parts I ordered were well packed, quickly delivered and were good quality. A perfect fit.
26 september 2024
Antwoord van The Plastic Centre
Thank you, David, your feedback is much appreciated !
Poor start but good service in the end.
Terrible customer service. The first part of my order was delivered within a reasonable timeframe, however the second part of my order still hasn't arrived a month later. I have emailed twice to query this and been ignored each time. Their delivery isn't cheap, but becomes ridiculous when they can't even deliver all your items. Will definitely avoid in future.
Edit: after leaving this review I was contacted by a helpful employee who ensured the missing items were delivered asap.
19 augustus 2024
Review zonder uitnodiging
Antwoord van The Plastic Centre
I am really sorry , Mr Knight but we depends on carrier companies . We do our best to provide a good service but sometimes is out of our hands . I am glad the problem was eventually sorted and I have to apologize again
The service was good but shipping cost…
The service was good but shipping cost was extortionate - cost more than the price of the goods it contained.
28 augustus 2024
Antwoord van The Plastic Centre
Thank you for your feedback, Wayne , but, unfortunately those are the chargers raised by Fedex not us . And, in our defence, £10 delivery charge is very small compare to what other companies are changing these days . I am sorry you had to leave a 2 starts review when you were happy about our service and products .
Excellent company
Placed two orders had trouble ordering on Web page so rang company spoke to jaz she did everything for me over phone excellent service and delivered on time thankyou will keep using them
6 september 2024
Review zonder uitnodiging
Antwoord van The Plastic Centre
your feedback is much appreciated , thank you very much !
Only part order was sent
Only part order was sent. Instead of 4 packs only 4 panels were shipped and on the other order only 8 panels were sent instead of 8 packs. Some of the panels corners were damaged during shipping
27 augustus 2024
Antwoord van The Plastic Centre
we can only appologize for the mistake , It was a human mistake and I am glad we could recitifed it on time . we really appreciate your understanding !
just good service
28 augustus 2024
Antwoord van The Plastic Centre
your feedback is much appreciated , thank you !
Ordered and PAID for 5 packs of wall…
Ordered and PAID for 5 packs of wall panels but only received 1 - e-mails not being responded to AND phone not being answered !!!
30 augustus 2024
Review zonder uitnodiging
Still no contact regarding my order
Still no contact regarding my order, called the office & they told me I just have to wait for them to contact me.
27 augustus 2024
Antwoord van The Plastic Centre
Nick , I contacted the Hounslow branch where you chose to collect the item from and I was told you ve been there, collected, you spoke to the guys on the phone and everything is alright . Maybe you needed the item straight away but you have to give us 2-3 working days to make sure everything is in stock for you .
Antwoord van The Plastic Centre
your feedback is much apprceiated , thank you very much !
I placed an order two weeks ago for…
I placed an order two weeks ago for some trims and I have not received them or have I received a response from email from this company. I have also contacted them through PayPal with a dispute and still no response
30 augustus 2024
Review zonder uitnodiging
Antwoord van The Plastic Centre
your feedback is much appreciated, thank you very much !
Antwoord van The Plastic Centre
your feedback is much appreciated, thank you very much !
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