Platinumlist Tickets Reviews 

Buying the tickets was quick and easy. After making the payment, I received a confirmation of my purchase within a few minutes. I’m very pleased.

I requested a refund due to the current situation, knowing the event would be cancelled, and they confirmed the cancellation of the concert. However, I have received no updates regarding the refund. When I followed up, I was told that a confirmation is still required to process it, and my money is being held. despite the refund already being overdue by more than 21 days. Very disappointing service.

Excellent support

Very easy to buy tickets - delivered quickly and in a handy electronic format.
A couple of small suggestions - could you please put the Thames River Sightseeing schedule on the website? It would make it a bit easier to plan if we wanted to get a later return.
Also, the e-ticket shows Butler's Wharf as the pier to get the boat from, but the map on the email shows it as the Tower Millenium Pier, which is quite confusing!

Easy to book tickets. Email response with attachments. Various options.

Wonderful and precise responses.

Very bad experience
platinumlist advertized ziad burji and mumahmed khairy on the 13th feb 20206 at the conrad dubai hotel.
We bought 3 tickets on their app got the tickets
for this concert we bought also 3 flight tickets to dubai and 3 night accomodation ,on the event show on the 13/2 we arrived to the conrad hotel dubai and was told that there is no concert - it was cancelled .
we contact the platinumlist by whatsapp of course They apologized for the inconvenience and we will refund you the money payed......i contact them 6 times
the refund is in process ...... guess what we are on the 6/3/26 ... nothing received only promisses
Beware of unreliable company

My experience with platinum list support was great, they have ensured maximum support in resolving all my queries with promptness

The checkout was so slow I almost didn't complete it in the 15 minutes. Even the links for reviewing the checkout process were broken or confusing.

My tickets to kids park were not refundable but I’ve asked to change the date and my request was satisfied.

It was remarkable experience; the ambience was great, the food was good, and service was good.

Very responsive team on both platforms, WhatsApp and email. They gave me all details needed and were very friendly, Well done 👏🏻
Thank you team

Easy to book. Info is clear.

Great site, I bought it quickly and received confirmation. Thanks for your help.

Extremely disappointing experience. I purchased a ticket with a refund fee and reported my mistake immediately, yet they refused to refund under any circumstances.

There is zero customer satisfaction, no goodwill, and no sense of commercial ethics in how they handle customers. Charging extra for “refund” options and then denying support is unacceptable.

Not reliable. I would not recommend using this platform.

The web page is not accepting our credit cards we have tried 3 different cards, support team absolutely no help, i asked them to email me a secure link but they didn't even answer, this same site would not work for different tickets the day before and the lady at that venue sent me a secure link which was great and I got the tickets no problem.

I am very grateful to you guys for the timely notification a few minutes after the tickets were up. I was glad to be able to get the tickets on time and in the gc. Always a great experience buying tickets with you guys. Great app, easy to locate tickets, always upping ur app design game and finding ways to improve our overall experience. I have always had an excellent experience with you guys and am truly grateful for such exceptional service and superb ticketing experience.