المكان كترتيب ممتاز والتصاميم جذابة للصغار والفعاليات معقولة لكن اتمنى ان تخصص تذاكر منفصلة بفئات لحفلات طارق العربي أو رشا رزق حيث أنني رغبت بالحضور ولكن فتح المسرح للعموم والانتظار مع أطفال في الز... Toon meer
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Lees wat reviewers zeggen
Unbelievable service by the staff for promptly accepting my request to refund the ticket money for the postponed Sid Sriram concert. Appreciate their swift responses. Many thanks 🙏🏼
Bedrijf heeft geantwoord
All in all, a great ticketing app but things can get tough during massive events when tickets sell out in minutes. Expected though I guess. I recently had a great experience with customer service. Hab... Toon meer
Bedrijf heeft geantwoord
I had purchase a ticket as a gift and accidentally I put my name instead of the attendee. It was an expensive ticket and I started to panic, however, upon contacting the customer support on what app a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Platinumlist.net is an online event guide and innovative ticketing solutions provider that has been operating in the Gulf region for over a decade. We’ve grown to be the largest provider in the UAE, as well as servicing events in Saudi Arabia, Oman, Bahrain, Qatar and Kuwait. We provide ticketing solutions for Entertainment events, large and small, Business events, Sport events, Tourism attractions, Box Office solutions for venue ticketing, including stadiums, theatres, and cinema as well as Marketing solutions for events.
Contactgegevens
Office 801, The Onyx Tower 2, Dubai, UAE, Dubai, Verenigde Arabische Emiraten
- helpcenter@platinumlist.net
- platinumlist.net
4,3
Uitstekend
643 reviews
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الاهتمام بالعميل
كان الاستفسار بخصوص ارجاع مبلغ تذاكر بسبب الغاء الفعاليه ووبالفعل تم ارجاع المبلغ بالوقت الصحيح ..اشكرهم على سرعة ردهم وتجاوبهم ..فعلا منصه امنه..كل الشكر لكم
13 oktober 2026
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Antwoord van Platinumlist Tickets
.شكرًا جزيلًا لمشاركة ملاحظاتك معنا! يسعدنا دائمًا أن نقدم لك كل المساعدة التي تحتاجها
عندكم موظفه اسمها حبيبة صراحه ما قصرت…
عندكم موظفه اسمها حبيبة صراحه ما قصرت أبدا معاي
12 oktober 2026
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Antwoord van Platinumlist Tickets
شكرا لمشاركه ملاحظاتك معنا نحن سعداء دائما بمساعدتك
Great service!
I had an issue with my tix and it was attended to immediately. Habiba was so kind and helpful. Thank you so much! I’m so looking forward to the concert. Truly, May.
11 oktober 2026
Review zonder uitnodiging
Antwoord van Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
Thanks so much to Nesma Rezk
Thanks so much to Nesma Rezk, I booked the tickets under the wrong email address as I misspelt it. He helped me and got the right tickets to me, thanks so much
10 oktober 2026
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Antwoord van Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
Good application
Good application
And any one needs help he give you the best help
10 oktober 2026
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Antwoord van Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
شكراً استاذة حبيبه
اشكر الاستاذة حبيبه على التعاون و الخدمة الرائعة
كانت خير مثال لتمثيل الشركة في التعاون و تقديم الخدمة الرائعة و التفهم لمتطلبات العميل
شكراً جزيلاً حبيبه
8 oktober 2026
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Antwoord van Platinumlist Tickets
شكرا لمشاركه ملاحظاتك معنا نحن سعداء دائما بمساعدتك
قليل الكلام بحقكم وتعاملكم الطيب…
قليل الكلام بحقكم وتعاملكم الطيب والاخلاق
الله يحميكم ويزيدكم من فضلة
8 oktober 2026
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Antwoord van Platinumlist Tickets
شكرًا لك على مشاركة ملاحظاتك معنا🌷
يسعدنا دائمًا مساعدتك، ويشرّفنا تقديم أفضل خدمة لك. نحن دائمًا هنا لخدمتك ودعمك في أي وقت تحتاج فيه إلى مساعدتنا. ❤️
In the end, happy with the refund
First I was angry because in the last moment before payment some extra services were added to the bill without asking me. Also it took some time before the customer service responded to me, but once they did, I was generously compensated 🧡
6 oktober 2026
Review zonder uitnodiging
Antwoord van Platinumlist Tickets
Thank you for sharing your experience! We sincerely apologize for the initial frustration with the unexpected charges and the delay in getting back to you that is definitely not the smooth experience we aim to provide. We are so glad that our support team was able to step in, make things right, and leave you with a positive resolution. We appreciate your patience and look forward to serving you even better next time! 🧡
Sincerely
Platinumlist Support Team
Sama Jasser was very helpful…
Sama Jasser was very helpful ,professional and kind.
I really appreciate her support . Highly recommended !
6 oktober 2026
Review zonder uitnodiging
Antwoord van Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
Antwoord van Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
Antwoord van Platinumlist Tickets
Thank you for your feedback, much appreciated.
I had purchase a ticket as a gift and…
I had purchase a ticket as a gift and accidentally I put my name instead of the attendee. It was an expensive ticket and I started to panic, however, upon contacting the customer support on what app and after followed their instructions the issue was resolved and I was relieved and amazed by their prompt response and ability to resolve the issue. It is my first time using the app but I assure you it won't be the last ! Thank you platinum ticket
3 oktober 2026
Review zonder uitnodiging
Antwoord van Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
I had an issue with my ticket booking…
I had an issue with my ticket booking and they are very helpful and resolved it in no time.
30 september 2026
Review zonder uitnodiging
Antwoord van Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
Antwoord van Platinumlist Tickets
Thank you for your feedback, much appreciated.
Great with one caveat
The booking process and seating chart were great.
I would have liked the tickets to also have VIP on them. I didn't know I had VIP line access at the event because it wasn't stated on the ticket.
26 september 2026
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Antwoord van Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
I booked Jannat Dilmun/Lost Paradise…
I booked Jannat Dilmun/Lost Paradise water ticket but unfortunately couldn't get visa to Bahrain in due time. The team first rescheduled my tickets and then when i requested refunded also. Amazing support.
20 september 2026
Review zonder uitnodiging
Antwoord van Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
Amazing
They give very good responses and help out on any questions, I would recommend using Platinumlist
25 september 2026
Review zonder uitnodiging
Antwoord van Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
Easy and fun
24 september 2026
Review zonder uitnodiging
Antwoord van Platinumlist Tickets
Thank you for your feedback, much appreciated.
It was a fantastic experience
It was a fantastic experience. The acts were breathtaking and professionally executed. The transition from one act to another was smooth and the entire show was interactive. ❤️❤️❤️
23 september 2026
Review zonder uitnodiging
Antwoord van Platinumlist Tickets
Thank you for your feedback, much appreciated.
Great Booking process but i wandering…
Great Booking process but i wandering why added service fee while all the book and process online.
23 september 2026
Review zonder uitnodiging
Antwoord van Platinumlist Tickets
Hello Waleed,
Thank you for your feedback, and we’re glad the booking process was smooth for you. We understand why a service fee can feel unexpected when everything is done online, and it’s fair to ask what it covers.
The service fee covers the processing of your tickets online as well as the support and services we provide after your booking is made. It is also clearly displayed in the payment details before you complete your purchase, so the full amount is visible before you confirm.
As this is now closed, we’d appreciate it if you could consider updating your review to reflect your experience.
We aim for customer satisfaction, and we’re always here if you need anything else.
Regards,
Platinumlist
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