Platinummobility Reviews 

Great friendly promt service. Always very helpful.

Warm friendly and very helpful I wouldn’t go anywhere else but here in the future and I’ve dealt with several different companies but my experience from start to finish was amazing I’m awaiting my new machine !

I'd give them 100 stars if I could.

Excellent communications and advice from Emma....wonderful to deal with and absolutely on the ball...really quick response and nothing too much trouble.

James did a briliant job of respraying the shroud a gorgeous metalic champagne gold...looks sooo luxurious.

And the engineer delivery was superb. So much patience, really nice manner, nothing too much trouble for this demanding customer!😄

He spent a couple of hrs fine tunning it fit me.

What a brilluant machine the Q500 with electric legs, tilt n lift is! Looks, drives n feels awesome.

So good, infact, my friend is ordering one too!

Beyond excellent service, great price for a quality machine n a fantastic company to deal with .

Huge thank you and duch a pleasure doing business with you .

I was not available for the delivery but the company delivered my item and placed it in the secured area i wished to thank them for the service shown to not only myself but the item delivered many thanks to all

Only had my wheelchair for a very short time and normally I wouldn’t give opinion anything till well used - however I’m so delighted with my wheelchair I can’t help but sing it’s praises as I find the chair so comfortable, easy to manoeuvre, responsive with so many useful additions.
The delivery was first class and any queries quickly dealt with by Emma
Buy from Platinum Mobility with confidence

Good company sell quality item's I just can recommended Many thanks guys.

Helpful, friendly, had what I wanted in store.

Quick service, friendly and able to sort the problem with no trouble. I would recommend

Very helpful and nice people great atmosphere. Thank you.

I needed to source a new, replacement battery charger for my Quickie 300 powerchair. Platinum Mobility to the rescue! Via your website I found and ordered a 24V 8A charger, supplied by Strident. Using the express delivery option, this arrived within 48hrs. Instructions were easy to follow. My powerchair battery is now fully charged. Thank you.

Sarah searched until she found what we wanted. Nothing is too much effort for her.

Well, what can I say! Platinum Mobility have help me out again? I bought my power wheelchair from them in 2024 and it has never let me down, I basically live in this chair I bought from them, so it gets plenty of wear, but 3 weeks ago I went to my local shops as I do most days, the same way, I went up a drop-down curb with a tiny lip, no problem, but once I got up there was dragging sound? And one of my back stabilizers had broken! So I rang Platinum Mobility and they after a few questions and pictures I sent, they had my chair picked up, repaired it and several other things that had broken, my lights back and front! And they cleaned it to look like new again! within 3 weeks of it breaking, I had it back as good as new... Thank You to All of you at Platinum Mobility... What a team of wonderful people... Going Above and Beyond to keep people like me mobile, otherwise I would be completely grounded at home! Stevie...

they were very professional in all dealings with me.

I decided on the exact mobility scooter I wanted to buy but Platinum Mobility did not stock it. Talking to Sarah in the Ely shop was incredibly helpful. They were able to supply me with my scooter of choice as a one off at an affordable price. It was delivered from the manufacturer to Ely where we picked it up. On looking through all the paperwork once home it appeared that the manufacturer had failed to do the final check. The chargers led display was also faulty. Again Sarah came to the rescue and arranged for us to take the scooter to their warehouse where one of the chaps did a complete check and they supplied a new charger at no cost.

I cannot recommend this company, and the Ely shop and Sarah, any higher. Outstanding customer service that you don’t see too much nowadays.

Such lovely people to deal with. Made everything so easy and straightforward with delivery arrangements and timings accurate. After a disgusting time with another dealer who went into administration (Kardinal / Nova ) it's good to have some faith restored in the mobility sector.

Great experience- fast to respond to enquiry lead to sale and flexible to our needs and enquiries

Good experiences, good chairs, good price

Courteous,helpful and knowledgeable staff who were keen to ensure that the power chair we bought was set up to suit my wife's needs. A very pleasant transaction.

Friendly and helpful suppliers of high quality equipment.