Platinum Valet - Approved Meet & Greet Operator Reviews 

231
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Both the drop off & pick up were brilliant. Staff on hand, polite & courteous. Mileage was taken & any damage noted at drop off. Short walk to departures. Car only travelled 13 miles in total. Superb... Toon meer

Beoordeeld met 5 van de 5 sterren

Flawless experience. Platinum were there to receive our vehicle even though we were 30 minutes earlier than originally expected, and our vehicle was there waiting for us on our return. Perfect, thanks... Toon meer

Beoordeeld met 5 van de 5 sterren

Drop off and pick up was very efficient and quick. In both cases there was a member of staff waiting in the valet parking area and we were attended to immediately. The staff were very friendly and po... Toon meer

Beoordeeld met 5 van de 5 sterren

Would definitely use this service again. Living down south - we tend to use Gatwick / Heathrow parking services. This is the first time we’ve flown from Birmingham Airport and the parking service was... Toon meer

Bedrijfsgegevens

  1. Valet Parkeerservice
  2. Vliegveld

Geschreven door het bedrijf

Platinum Valet is a professional meet and greet airport parking service based at Birmingham Airport, offering a seamless, reliable, and customer-focused experience from drop-off to collection. We specialise in convenient valet parking, allowing customers to drive directly to the terminal where one of our fully insured, trained drivers will meet you, handle your vehicle with care, and park it securely while you travel. On your return, your vehicle is delivered back to you promptly, so you can continue your journey without delay. At Platinum Valet, we pride ourselves on professionalism, punctuality, and transparency. Our operations are carefully managed to ensure efficient vehicle handling, clear communication, and a smooth customer experience at every stage. We also offer a range of optional add-on services, including vehicle cleaning and electric vehicle charging, allowing customers to tailor their booking to suit their needs. Customer satisfaction and trust are at the core of everything we do, and we are committed to maintaining high standards of service, safety, and accountability.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

231 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 56% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,6

Alle reviews

(231)

172 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

As a solo female traveller

As a solo female traveller, the experience at Platinum Valet was safe, convenient, friendly and excellent and I cannot rate them highly enough. What a service, thank you!

24 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fab service!

Since I have booked with Platinum Valet for the first time, I never used another provider, when I fly from BHX airport.
Service is great, reliable and timely.
Staff is friendly, professional and attentive.
Will continue to use them!

28 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Stress-Free Airport Parking – Highly Recommended

What can I say? An absolutely fantastic experience from start to finish. Drop-off was quick and hassle-free, and despite landing at 3am, our car was there waiting for us exactly as promised.

Harry runs everything like clockwork and provides exceptional service. Friendly, professional and incredibly reliable. It took all the stress out of travelling, and I honestly can’t recommend highly enough.

We’ll definitely be using the service again. Thank you, Harry and your team!

23 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

High praise for this company

High praise for this company. Clear and timely communication and car returned promptly. Best valet meet and greet we’ve ever used. Charge was competitive and good value for money. Will be using again for sure

22 juni 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Very well organised Company

Very well organised Company, Harry made sure our car was ready for collection from the Valet Car Park as soon as we'd landed. Our vehicle was well looked after while we were away. Only criticism is the fact that my Dash Cam was disconnected when my car was picked up on the day we arrived. Apparently this is in the terms and conditions that they do this and is done to avoid their Secure Car Park being able to be located. Would have had 5 stars but for this.

7 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

From start to finish

From start to finish, Platinum Valet has kept up their professional manner. Keeping me up to date with timings and what will happen throughout the process. Very quick and efficient service cannot fault them. Having known that I have 2 kids with me they made sure that there was no delay. Harry and Hammi were amazing staff members and would definitely recommend any one flying from BHX, please use Platinum Valet. They even washed my car for me on return which was amazing :)

Thanks Platinum Valet x

18 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

All worked well

The price at the time of booking was the most reasonable for the 11days. The drop off was sooth a little wait I would suggest you stay in car while waiting as we did get a bit cold. Pick up was good car there ready for us on return. The walk to the terminal was not far but building work ment a little more tricky only a problem if you have walking difficulties

5 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 star experience

Its not often we give a 5 star review but Platinum Valet really deserve it. The instructions on arrival and departure are exactly as written. We called on our way, really easy to park near the airport, very professional handover and put us at our ease about the valet parking. On our return we called as landed as agreed and they were already there when we got to the car park. The added surprise was the car was washed. And only 8 miles on the clock. A top service given with pride. We will definitely use again and recommend to others.

14 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

All round professional service

All round professional service from the moment we arrived and left our vehicle to our return in the early hours of the morning. Staff were helpful, courteous and efficient making the whole experience far less stressful and we will definitely be using this company again

14 juni 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Happy to recommend Platinum Valet

Happy to recommend Platinum Valet. Efficient service with no problems. Good price and only a couple of minutes walk to the terminal. Had a few minutes wait on collection but nothing to complain about. Friendly service. Would use Platinum again.

6 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Meet & Greet service

Used Platinum valet.uk at Birmingham Airport. Excellent communication from start to finish, very helpful and efficient. Car was brought to the terminal within 30 mins of landing in same condition we left it with 6 miles more on the clock for those journeys. Would use again and recommend. They even insisted we stay in the terminal until the car was there as it was chilly.

20 mei 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Not really the M&G we expected had to…

Not really the M&G we expected had to walk ten minutes to airport building same coming back.Manchester you walk across road and your there!Apart from the walk you have to ring 30 mins before you get there and ring soon as you get back to make sure your car is there.Also when got home noticed someone had unplugged my dash cam,no idea why!

9 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely brilliant service

Absolutely brilliant service. Met at Airport, very friendly staff, called before flying into Birmingham and car was there for me. Hand shake and off I went. Can’t recommend highly enough. Hope I get free car wash next time

29 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Nice friendly men fast response no…

Nice friendly men fast response no hide cost or payments love this company 😀

7 april 2026
Review zonder uitnodiging
Logo Platinum Valet - Approved Meet & Greet Operator

Antwoord van Platinum Valet - Approved Meet & Greet Operator

Hi,

Thank you for your kind words - we really appreciate you taking the time to share your experience.

We’re glad to hear you found our team friendly and the service quick and transparent, as that’s exactly what we strive for with every booking.

We look forward to welcoming you back again soon!

Kind regards,
Platinum Valet

Beoordeeld met 5 van de 5 sterren

Excellent value and excellent service

Excellent value and excellent service. The guys I dealt with were polite, pleasant and keen to be helpful as possible. After the only time a phone was not answered I was called back within a minute. So keep them apprised if your timings and requirements and they are ready for you as needed. Even charged my electric car ready for collection (separate charge obviously). Absolutely recommend and will use nothing else now if flying from Birmingham

9 april 2026
Review zonder uitnodiging
Logo Platinum Valet - Approved Meet & Greet Operator

Antwoord van Platinum Valet - Approved Meet & Greet Operator

Hi Dave,

Thank you so much for your fantastic review - we really appreciate it.

We’re delighted to hear that you found our service excellent value and that our team made a positive impression. Providing a reliable, responsive, and helpful experience is exactly what we strive for, so it’s great to know this came across.

We also appreciate you highlighting the communication and EV charging service - keeping customers informed and going the extra mile where possible is very important to us.

We truly value your recommendation and look forward to looking after you again on your next trip from Birmingham.

Kind regards,
Platinum Valet

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