Plesser's Appliance Reviews 

10.853
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

They are very Slow on Response & Secondly They are using Shipping AM Trucking which is worst Service i have so far experience I Placed order on Sep/16 & They will delivery Appliance by Oct/06 its... Toon meer

Beoordeeld met 5 van de 5 sterren

Big shoutout to Peter Romano my sales representative, he returned my call quickly, went over my complete appliance order to ensure my selections were exactly what me and my wife wanted! I can’t say... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The salesman Gerard and Pete were knowledgeable about the product. The Delivery man Doug and his partner removed the old Sub Zero refrigerator. Installed the new Kitchen Aid. Leveled the new unit, h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I waited until after delivery to write this review... 4 days after ordering the appliance it arrived...a great turnaround time. Based on this, my first purchase at Plesser's, I would recommend orderi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. ook in
  3. Winkel voor wasmachines en wasdrogers

Geschreven door het bedrijf

In an age when appliance/electronic stores and on-line buying websites seem to sprout up overnight and then just as quickly disappear, Plesser’s has been in business since 1919. Founded in 1919 by Sam Plesser, one of America’s oldest appliance stores is still going strong, while scores of competitors have gone out of business. Current owners, Marc Howard & Al Howard, third generation appliance men, follow the credo Sam Plesser established back in the beginning of the century, "Treat the customer with respect and offer them the best prices, products and support available.”


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(10.853)

31 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Prompt and effective refrigerator installation

The two installers arrive on time. Harold and Chris were both pleasant and professional. Removing the prior fridge was not trivial due to surrounding cabinetry, but they dealt with that methodically and carefully and solved the problem. Because of the cabinet the installation of the SubZero also had issues, belt again they were solved beautifully.

9 juli 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

Thank you for the wonderful review! We're so glad to hear that Harold and Chris provided prompt, professional service and handled the tricky installation with care and expertise. It’s great to know everything was resolved smoothly — we appreciate your trust and hope you enjoy your new Sub-Zero refrigerator!

Beoordeeld met 5 van de 5 sterren

The Best

Always makes life easier great communication and delivery on point

8 juli 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

Thank you for the kind words! We’re so glad to hear that our team made the process easy and seamless for you. Great communication and on-time delivery are always our goals — we appreciate your support!

Beoordeeld met 5 van de 5 sterren

AI is the future

AI is the future. Plesser’s has effectively used it to take the guesswork out of delivery windows! The drivers (humans!) were super prompt, clean and professional. In and out! Job done! Good work! Highly recommend Plessers!

8 juli 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

Thank you for the fantastic review! We're so glad you appreciated our use of technology to streamline the delivery experience — and we're especially happy to hear our team delivered (literally!) with professionalism and efficiency. Your recommendation means a lot to us, and we look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

Great service

Plesser's sales team takes the time to listen, answer questions, and provide quality customer service.

23 mei 2025
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Antwoord van Plesser's Appliance

Thank you for the kind words! We're so glad to hear that our sales team provided the attentive and high-quality service you deserve. Taking the time to listen and support our customers is what we’re all about. We truly appreciate your feedback and look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

Pleaser Review

Punctual, courteous, professional. Directional advice on initial use of the appliances

1 juli 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

Thank you for your review! We're happy to hear that your experience was punctual, courteous, and professional. It's great to know our team was also able to provide helpful guidance on using your new appliances. We appreciate your feedback and hope you enjoy them for years to come!

Beoordeeld met 1 van de 5 sterren

Unhelpful Customer Service

They couldn’t deliver the dishwasher on time, so I had to cancel the order. Now, they’re trying to charge me $1000 in fees, even though the product cost $1500. Daniel from customer service was especially unhelpful and impatient.

5 juni 2025
Beoordeeld met 4 van de 5 sterren

Delivery person very helpful

Delivery person very helpful. Microwave installed without issue. Maytag microwave came with sticker on door which is requiring a lot of goo gone to get off. Didn’t think real stickers were used anymore. Still working on removing sticker & hope it doesn’t leave mark on door.

28 juni 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

Thank you for your feedback! We're so glad to hear the delivery and installation went smoothly and that our team was helpful. We’re sorry to hear about the trouble with the sticker on your Maytag microwave—how frustrating!

For safe removal, in addition to Goo Gone, we recommend trying the following: Warm the area with a hair dryer for about 30 seconds to loosen the adhesive. Use a soft cloth or plastic scraper to gently lift the edges—avoid anything sharp to prevent scratching. Apply a bit of dish soap mixed with warm water to help remove any remaining residue after the bulk is gone.

Thanks again for choosing Plesser’s and enjoy your new microwave.

Beoordeeld met 5 van de 5 sterren

Our new LG Refrigerator

We recently purchased an LG Refrigerator from Plesser's Appliance in Babylon. We had an extremely positive experience with our long-time salesman Pete Romano. We have been satisfied customers of Pete's for the past 10 years. He continues to be an honest, reliable and knowledgeable individual.
His integrity and hands on approach to sales are the underlying reasons why we are loyal Plesser's customers.

23 april 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

Thank you so much for your kind and thoughtful review! We’re incredibly grateful for your continued loyalty over the past 10 years. It’s wonderful to hear that Pete has consistently provided you with honest, reliable, and knowledgeable service. His dedication and integrity truly reflect what we strive for at Plesser’s. We appreciate your trust and look forward to serving you for many more years to come!

Beoordeeld met 5 van de 5 sterren

From sales to delivery

From sales to delivery, Plesser’s was a pleasure to work with. The salesman was professional and pleasant and the delivery people were very efficient in getting the oven inside, they even covered the edges of the porch steps to avoid damage to the oven. Very satisfied overall!

21 juni 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

Thank you so much for your thoughtful review! We're thrilled to hear that your experience—from sales to delivery—was a positive one. It's great to know our team took extra care during the delivery process and that you felt well taken care of throughout. We truly appreciate your support and hope you enjoy your new oven!

Beoordeeld met 5 van de 5 sterren

Plessers has a good selection

Plessers has a good selection, good prices, and shipping was hassle free and fairly quick for a large item.

4 juni 2025
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Antwoord van Plesser's Appliance

Thank you for the great feedback! We're happy to hear you were pleased with our selection, pricing, and hassle-free shipping experience. We appreciate your business and hope to work with you again in the future!

Beoordeeld met 5 van de 5 sterren

From sale to delivery

From sale to delivery everything was smooth and easy.

19 juni 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

Thank you for your kind review! We're so glad to hear that everything went smoothly from start to finish. We truly appreciate your business and hope you enjoy your new purchase. Please don’t hesitate to reach out if there’s anything else we can help with!

Beoordeeld met 5 van de 5 sterren

I love Plesser’s Appliance

I love Plesser’s Appliance, Everyone was courteous and professional. Ordering was a breeze. I’m impressed with the installation, process and staff.

18 juni 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

We're happy to hear that you had a wonderful experience with us. It's great to know that you found our team courteous and the ordering process easy. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Installer arrived exactly on time

Installer arrived exactly on time. Item was installed and area was swept and cleaned. A perfect experience.

17 juni 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

We're happy to hear that the installation was completed on time and to your satisfaction, including the cleanup. Thank you for your positive feedback!

Beoordeeld met 1 van de 5 sterren

Huge delay, poor communication

Purchased a refrigerator on May 6, delivery was estimated for May 27. Not ideal, but whatever. May 27 comes and I never receive any confirmation of delivery. Call Plesser's, I'm informed the refrigerator was damaged in transit. Plesser's says they will send a new one from their "local" carrier and the new delivery date is between June 6-13.

Now this is REALLY not ideal and completely egregious that I received ZERO communication about any of this until I called Pleaser's. Meanwhile, I was expecting the refrigerator to arrive on May 27, had sold my old refrigerator to make room for the new one and scheduled workers to install the new one on May 27.

For a whole week, I had no way to refrigerate food and ended up having to order every meal for my family which ended up being quite costly at $150+ day. Currently borrowing a small fridge from a neighbor while I wait for the new appliance to be installed. Tried communicating this financial duress and inconvenience to Plesser's and now they're completely ignoring me.

30 mei 2025
Beoordeeld met 5 van de 5 sterren

Professional and efficient service

Professional and efficient service. Keeping me informed on delivery time and promptness

14 juni 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

We're happy to hear that you found our service professional and efficient. It's great to know we kept you informed about your delivery. Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Prompt transaction and great delivery…

Prompt transaction and great delivery service

10 juni 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

Thank you for your review! We're glad to hear the transaction was prompt and the delivery service met your expectations. We appreciate your support and look forward to assisting you again in the future!

Beoordeeld met 5 van de 5 sterren

Great/easy appliance repair service.

Great/easy appliance repair service.
Plessers got a tech out quickly, no hassles, fixed problem, tech was polite and fixed issue. Plessers made it super easy.

23 mei 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

Thank you for the great feedback! We're so glad to hear your repair experience was quick, easy, and hassle-free. Our goal is always to make things as smooth as possible, and we’re happy our team delivered.

We appreciate your kind words and look forward to helping you again whenever you need us!

Beoordeeld met 1 van de 5 sterren

Marvel Wine Refridgerator was delivered…

Marvel Wine Refridgerator was delivered with damage handle. Delivery staff should have easily noticed this and did not say anything. I had several appliances delivered so I did not notice this particular refridgerator was delivered with a damaged bent handle. They should have said something immediately when bringing it into the house

5 juni 2025
Beoordeeld met 5 van de 5 sterren

Excellent Experience at Plessers!

I was recently in the market for a new dryer and had a wonderful experience at Plessers thanks to Gerard Agostinello. From start to finish, he was incredibly helpful, professional, and patient. We never felt pressured at any point during the process. Gerard took the time to answer all our questions and helped us select the perfect dryer for our needs.

What really stood out was how smooth and simple the entire experience was. After placing our order, we ended up changing our minds about the color once we got home. Gerard had no issue updating the order for us—it was handled quickly and without any hassle. Delivery was also fast and efficient.

Overall, Gerard made what could have been a stressful purchase feel easy and pleasant. I highly recommend working with him and shopping at Plessers!

30 mei 2025
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Antwoord van Plesser's Appliance

We're happy to hear that you had a wonderful experience! We appreciate you mentioning the helpfulness and patience you received while selecting your new dryer. It's great to know the color change was handled smoothly and the delivery was fast. Thank you for recommending us!

Beoordeeld met 5 van de 5 sterren

Perfect from start to finish

From the sales experience with Robert in Southampton to the impeccable and professional delivery, these guys are above and beyond in every way. Don't even hesitate to grab your appliances at Plessers. It's everything you want a sales experience to be.

6 juni 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

We're glad you enjoyed your experience. It's wonderful to hear the sales and delivery service exceeded your expectations. Thank you for sharing your positive feedback; we appreciate it.

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