Plesser's Appliance Reviews 

10.853
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

They are very Slow on Response & Secondly They are using Shipping AM Trucking which is worst Service i have so far experience I Placed order on Sep/16 & They will delivery Appliance by Oct/06 its... Toon meer

Beoordeeld met 5 van de 5 sterren

Big shoutout to Peter Romano my sales representative, he returned my call quickly, went over my complete appliance order to ensure my selections were exactly what me and my wife wanted! I can’t say... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The salesman Gerard and Pete were knowledgeable about the product. The Delivery man Doug and his partner removed the old Sub Zero refrigerator. Installed the new Kitchen Aid. Leveled the new unit, h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I waited until after delivery to write this review... 4 days after ordering the appliance it arrived...a great turnaround time. Based on this, my first purchase at Plesser's, I would recommend orderi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. ook in
  3. Winkel voor wasmachines en wasdrogers

Geschreven door het bedrijf

In an age when appliance/electronic stores and on-line buying websites seem to sprout up overnight and then just as quickly disappear, Plesser’s has been in business since 1919. Founded in 1919 by Sam Plesser, one of America’s oldest appliance stores is still going strong, while scores of competitors have gone out of business. Current owners, Marc Howard & Al Howard, third generation appliance men, follow the credo Sam Plesser established back in the beginning of the century, "Treat the customer with respect and offer them the best prices, products and support available.”


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(10.853)

31 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Super courteous and efficient techs

Super courteous and efficient techs - arrived exactly at 7am and were done before an hours time
Highly recommend Plessers!

5 juni 2025
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Antwoord van Plesser's Appliance

We're happy to hear that our technicians were courteous and efficient, arriving promptly and completing the work quickly. Thank you for recommending us!

Beoordeeld met 5 van de 5 sterren

Always a pleasure dealing with…

Always a pleasure dealing with Plessers. Extremely communicative from the sale to the delivery and installation day and time. Constant updates on day of delivery.

5 juni 2025
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Antwoord van Plesser's Appliance

We're glad to hear that you find it a pleasure dealing with us. We appreciate your recognition of our communication throughout the sales, delivery, and installation process. Thanks for your feedback!

Beoordeeld met 5 van de 5 sterren

After ordering 3 kitchen appliances I…

After ordering 3 kitchen appliances I realized that the handles on the appliances were all different. I called the salesman Eric the next day and he was fantastic by helping us change the order to get the same handles. The order was delivered by two friendly guys who unwrapped everything outside, took the empty boxes and were very attentive to whatever my wife and I needed. This was my first time using Plessers and they are my new appliance place. Very nice experience after using P.C. Richard’s or Best Buy for 30 years.

4 juni 2025
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Antwoord van Plesser's Appliance

We're glad you enjoyed your experience! It's great to hear that we could assist with your appliance order and ensure you got the matching handles you wanted. We appreciate your feedback regarding our team's attentiveness during delivery. Thank you for choosing us!

Beoordeeld met 5 van de 5 sterren

Always on time Great salesman great…

Always on time Great salesman great installer

2 juni 2025
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Antwoord van Plesser's Appliance

We're glad you enjoyed your experience with our team! Thank you for recognizing our commitment to punctuality and quality service.

Beoordeeld met 5 van de 5 sterren

Delivered on time Very professional

Delivered on time Very professional

2 juni 2025
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Antwoord van Plesser's Appliance

We're happy to hear that you had a professional experience and your delivery arrived on time! Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

5 Stars – Outstanding Experience at Plesser’s!

We recently purchased all of our kitchen appliances from Plesser’s, and I can’t say enough good things about the experience. From start to finish, Emily was absolutely unbelievable—knowledgeable, patient, responsive, and genuinely committed to making sure we got exactly what we needed. Her attention to detail and follow-through made what could have been a stressful process incredibly smooth.

If you're in the market for appliances, I highly recommend working with Emily at Plesser’s. We couldn’t be happier with our purchase or the service we received!

20 mei 2025
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Antwoord van Plesser's Appliance

We're happy to hear that you had such a positive experience purchasing your kitchen appliances. We appreciate your kind words regarding the service you received. It's great to know that our team made the process smooth and enjoyable for you. Thank you for your recommendation!

Beoordeeld met 5 van de 5 sterren

The two young men were professional

The two young men were professional. They were so careful to not damage my walls or the appliance. They worked so well together. Jose was so knowledgeable and both were so pleasant. Most importantly very polite to me and each other. Additionally, they picked up after each other. They put everything back exactly as they found it. They made sure everything worked properly before they left. Also I was contacted the night before and the morning of through text and email. It was an excellent experience.

2 juni 2025
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Antwoord van Plesser's Appliance

We're happy to hear that the team's professionalism and care impressed you. It's great to know their knowledge and politeness stood out, and that the communication was helpful. Thank you for your positive feedback!

Beoordeeld met 3 van de 5 sterren

The Sale was More Important Than Customer Satisfaction

We brought the model number of our existing wall unit A/C into the store. The sales rep matched the existing unit with the newer model. We paid and left. When the installer arrived, he asked if we purchased based on price or size. I replied, "size". The installer told us the new model is smaller and inferior in performance (Lexus versus Toyota), and that a better model with the same dimensions was available. I don't know why the sales rep didn't offer us that information and option. The new model was installed fine; installer did a very nice job. The new unit, unfortunately, is much louder and rattles. I feel as if the goal was to make a quick sale, with little regard for customer needs and desires.

17 mei 2025
Beoordeeld met 5 van de 5 sterren

Great pricing

Great pricing. Good customer service and communication.

30 mei 2025
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Antwoord van Plesser's Appliance

We appreciate your feedback and are glad you had a positive experience with us. Thank you for shopping at Plesser's.

Beoordeeld met 5 van de 5 sterren

I was unhappy with the operation of a…

I was unhappy with the operation of a washing machine I purchased previously. I took my concerns to customer support and the person I dealt with went out of her way to be sure that Plessers did not loose me as a customer and made sure I was totally satisfied with their fix for my problem.
I’ve always dealt with local business’s and that’s one of the reasons I have dealt with Plessers for over 25 years.

30 mei 2025
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Antwoord van Plesser's Appliance

We appreciate your long-term patronage. We're happy to hear that our customer support addressed your concerns and ensured your satisfaction. Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Good service

30 mei 2025
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Antwoord van Plesser's Appliance

Thank you for sharing your feedback with us! We're so glad to hear you are happy with our service.

Beoordeeld met 5 van de 5 sterren

New Dishwasher

Salesperson was helpful. Installation was quick and professional.

30 mei 2025
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Antwoord van Plesser's Appliance

We're happy to hear that our salesperson was helpful and the installation was quick and professional. Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Everything was perfect

Everything was perfect. From sales to the delivery, the Plessers’ Team are extremely professional and communication was awesome.
Thank You Plessers!

29 mei 2025
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Antwoord van Plesser's Appliance

We're happy to hear that everything was perfect! We appreciate your recognition of our team's professionalism and communication. Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Drivers were professional

Drivers were professional, courteous, and knowledgeable.

29 mei 2025
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Antwoord van Plesser's Appliance

We're happy to hear our drivers were professional and courteous. Thank you for your positive feedback!

Beoordeeld met 5 van de 5 sterren

Great service and price

Great service and price, I have purchased several appliances before

28 mei 2025
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Antwoord van Plesser's Appliance

We appreciate your continued support and are glad you're happy with our service and prices! Thanks for your positive feedback.

Beoordeeld met 5 van de 5 sterren

Gold star service

Jose and Tyrone were professional, quick and efficient. Easy, peasy. I would definitely use this service again.

29 mei 2025
Review zonder uitnodiging
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Antwoord van Plesser's Appliance

We're happy to hear that your experience was professional, quick, and efficient. We appreciate your feedback and look forward to assisting you again!

Beoordeeld met 5 van de 5 sterren

Exceptional Service

Plesser's employees demonstrate exceptional product knowledge, customer service and communication skills. I felt like its employees wanted to ensure the purchase was in my best interest and that no uncertainty about the shipping process existed.

27 mei 2025
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Antwoord van Plesser's Appliance

We're glad you enjoyed your experience. We appreciate you mentioning our team's product knowledge, customer service, and communication skills. Thank you for your positive feedback!

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