Plumb2u Reviews 

Best price. Fast delivery. Item is as described. What more can one ask for!

This order was promised in 1-2 days and took a week. (Single Lady with 2 children- no hot water!)
I contacted the manufacturer and they told me that they had 7 in stock and I could have it within 2 days.
Plumb 2 u just suggested ‘I cancel the order if was was not satisfied’!!
Great!!
Rubbish customer service.

I had a problem with a thermostat on a water heater I bought I got in contact with plumb2u.com by email and a new thermostat was sent out to me the next day with no charge.This is one of the best companies I have dealt with in a long time.

I was really happy to find a part that I was looking for. Great service!

Got what I wanted without having to go to expensive Duravit fitters. Great price, delivered fast and on time. Will absolutely buy from here again.

Prompt delivery, no problems

Having placed an order online I needed to speak to them regarding my order. Having tried to call then 30 time but unable due to call went to answer phone. I then phoned the click and collect company that I had picked, they advised me plumb2u never answer their phones, then they advised me to email them.

Great company and speedy shipping I use them a lot

Very good stock of parts but express delivery was a bit slow off the mark so still took a couple of days. No problems with returning unwanted parts.

Reasonable price and fast delivery, don't just go to a shed look at other retailers as well would recommend.

Excellent price/product and service, highly recommend based on my experience.

Order a toilet seat from them which broke during installation. Despite following instructions, they didn’t care. This seat cost >£100 so simply wasn’t of the quality expected.

Wish I’d ordered from a different company with a more forgiving returns policy.

I’ve used these guys now a few times and they have been brilliant.
Great service and price and delivery has been spot on.
Restored my faith in online purchasing

I emailed first to check and make sure the product I wanted was in stock as I wanted 6.
I received an answer almost immediately.
I confirmed my order and I received it within a couple of days. All perfect and I saved a total of £13 versus my usual supplier of the same product.
Highly recommended.
I shall return!

Arrived on time and as described, price was very good

Cheap and reliable and customer service is friendly

I can't express how utterly disappointed I am with the abysmal service from this company. We ordered a boiler, and from the get-go, it was a nightmare. First, they sent us the wrong package, resulting in an agonizing additional week of waiting for the correct item to arrive.

When the long-awaited boiler finally showed up, our hopes for warmth and comfort were dashed. To our dismay, the boiler they sent was faulty. Our attempts to contact their customer service were met with nothing but frustration. For a whole day, we were left in the cold, both figuratively and literally, as they failed to answer our calls.

Desperate for a solution, we requested a replacement for the defective boiler. Shockingly, their response was to flat-out refuse and insist that we handle the issue by seeking repairs directly from the manufacturer. This left us in a precarious situation, enduring another week without heat or hot water.

To add insult to injury, we had to pay a gas engineer not once, but twice, to rectify the problems with our supposedly brand new and expensive boiler. The lack of accountability and customer care displayed by this company is nothing short of infuriating.

In conclusion, save yourself the hassle and steer clear of this company. Their incompetence and indifference to customer satisfaction have made this entire experience a regrettable and costly ordeal. I wouldn't wish this level of frustration and inconvenience on anyone.