PlusDent Reviews 

946
•
TrustScore 3 uit 5

2,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I'm so impressed with the results of my aligners. The whole process from start to finish was so easy, no pain & not having to constantly make appointments for checks! If anyone does need the IPR (fi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had an initial free scan at PlusDent London Hammersmith and I only have positive reviews about it. Dr Royds really took the time to answer my questions and explain what the treatment plan would look... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

After what seemed a promising start I’ve been severely disappointed with Plusdent! I’ve had to have a realignment program and it’s been 6 months now chasing them for instructions having to do a 110mil... Toon meer

Beoordeeld met 5 van de 5 sterren

Had IPR, and again Tom was really clear and attentive in his explanation. Went through the details to how to insert the aligners. Started wearing my aligners, fit perfectly, easy to use, onto my seco... Toon meer

Bedrijfsgegevens

  1. Cosmetische tandarts

Over PlusDent

Geschreven door het bedrijf

Our dentists straighten your teeth with the use of state-of-the-art invisible aligners. It is safe, discreet and takes just a few months. It comes at a fixed price, which is typically 70% cheaper than for a fixed brace. For a smile that lasts a lifetime.

Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

946 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,8

Alle reviews

(946)

2 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Helpful, kind

Staff are extremely kind. They are extremely reassuring. I can’t wait to start my journey with them. I believe this place is going to give me exactly what I want.

4 juni 2022
Review zonder uitnodiging
Logo PlusDent

Antwoord van PlusDent

Hey Rose,

Thank you for the review.
We cannot wait for you to start your treatment with us.
If you have any question in the meantime do not hesitate to reach out.

Best,
Charlotte

Beoordeeld met 5 van de 5 sterren

Highly recommend!

I Highly recommend! The process was so easy compare to getting normal braces! Plus it’s cheaper. The consultation went so smooth and the pain is tolerable. Nothing crazy!

3 juni 2022
Review zonder uitnodiging
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Antwoord van PlusDent

Hey Ky,

Thank you for the feedback.
We are happy to hear that you are recommending us.

Best,
Charlotte

Beoordeeld met 1 van de 5 sterren

Worst company to deal with!

This has to be one of the worst companies I’ve ever dealt with.
I’m three years into what should have been a 6 month treatment plan. The main issues are:
- they do not listen to their customers about their concerns
- do not provide adequate treatment via a dentist when things go wrong
- takes ages to get the aligners and then refinement (I’m on my third refinement)
- make you go back many steps (which is time) and then give you a refinement in the end because going back steps didn’t work (when you’ve already told them it won’t work because your teeth don’t fit!)
- close clinics meaning you then need to travel hundreds of miles (I had to go from Glasgow to London)
- always get someone different answering your email and never get a name

Avoid at all costs… you know the saying, pay peanuts you get monkeys!

31 mei 2022
Review zonder uitnodiging
Logo PlusDent

Antwoord van PlusDent

Hey Scott,

Thank you for the review.
We are so sorry to hear that you are not satisfied with us.
I ask for you contact information so we can reach out to you.

Best,
Charlotte

Beoordeeld met 5 van de 5 sterren

Just had my first visit at the clinic

Just had my first visit at the clinic. Staff was very friendly and knowledgeable. Looking forward to receiving my aligners and starting perfecting my smile.

30 mei 2022
Review zonder uitnodiging
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Antwoord van PlusDent

Hey Izzy,

Thank you for the review.
We cannot wait for you to start your treatment with us.
If you have any question in the meantime do not hesitate to reach out.

Best,
Charlotte

Beoordeeld met 5 van de 5 sterren

Liverpool 3d scan

Had my first appointment today in Liverpool and the guy was great he went through every step in detail. I was very nervous but he put me at ease. Highly recommend going to Liverpool for your treatment.

28 mei 2022
Review zonder uitnodiging
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Antwoord van PlusDent

Hey Sophie,

Thank you for the feedback.
We cannot wait for you to start your treatment with us.
If you have any question in the meantime do not hesitate to reach out.

Best,
Charlotte

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience and great customer service!

27 mei 2022
Review zonder uitnodiging
Logo PlusDent

Antwoord van PlusDent

Hey Roberto,

Thank you for the review.

Best,
Charlotte

Beoordeeld met 5 van de 5 sterren

The best you can get!

For anyone that has doubts using Invisalign, I’m here to let you know that everything went smoothly. I got the teeth that I wanted in good time. I initially had a big gap at the front teeth and some teeth were pushed forward. Currently I’m on Step 9, and there’s been no problems except a little bit of pain in the beginning (people who have had wired braces said the pain is really unbearable, the Invisalign one hurts for a bit and then eases up). They check up on you monthly online also track how much time you have the aligners in for. With consistency and diligence, I believe anyone can get the teeth that they’ve dreamt of using this treatment. I’m recommending this to family and friends!

27 mei 2022
Review zonder uitnodiging
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Antwoord van PlusDent

Hey Cliffs,

Thank you for the feedback.
We are happy to hear that you are recommending us.
We cannot wait to see your end results.

Best,
Charlotte

Beoordeeld met 1 van de 5 sterren

Had a 6 month treatment last year and…

Had a 6 month treatment last year and at the end they asked for feedback and I was honest as they were not straight. Had to go back to the dentist for another scan. Said I need another 6 trays (3 months) and still currently are not fully aligned. Also some staff are very rude over email. Would NOT recommend.

26 mei 2022
Review zonder uitnodiging
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Antwoord van PlusDent

Hey Curtis,

Thank you for the review.
We are sorry to hear that you are not happy with your end results.
If this issue is not solved yet I have asked for your information so we can reach out to you.

Best,
Charlotte

Beoordeeld met 5 van de 5 sterren

Very thorough and professional!

Very thorough and professional. Covered all the important information needed to start this process. I am excited for my slingers! 🤩

26 mei 2022
Review zonder uitnodiging
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Antwoord van PlusDent

Hey Reinaldo,

Thank you for the review.
We cannot wait for you to start your treatment.
If you have any question in the meantime do not hesitate to reach out.

Best,
Charlotte

Beoordeeld met 5 van de 5 sterren

Excellent!!

26 mei 2022
Review zonder uitnodiging
Logo PlusDent

Antwoord van PlusDent

Hey Tobias,

Thank you for the review.

Best,

Charlotte

Beoordeeld met 5 van de 5 sterren

Good and quick consultation with lots…

Good and quick consultation with lots of information on how to the treatment would work with samples to show

26 mei 2022
Review zonder uitnodiging
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Antwoord van PlusDent

Hey Iraia,

Thank you for the review.
If you have any question in the meantime do not hesitate to reach out.

Best,
Charlotte

Beoordeeld met 5 van de 5 sterren

The dentist was friendly and answered…

The dentist was friendly and answered all my questions and explained the treatment.
The scan was quick and easy.

25 mei 2022
Review zonder uitnodiging
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Antwoord van PlusDent

Hey Tayma,

Thank you for the feedback.
Happy to hear that you had a good experience with us.

Best,
Charlotte

Beoordeeld met 1 van de 5 sterren

Try again, and again and nope

Have followed instructions to the letter, have gone round the cycle several times and now the aligners are broken and useless. No help as yet from customer services...I wouldn't bother again.

24 mei 2022
Review zonder uitnodiging
Logo PlusDent

Antwoord van PlusDent

Hey Matt,

Thank you for the review.
If your aligners are broken we always ask you to email us a picture and then we replace them.
I asked for your contact details so we can get in contact with you.

Best,
Charlotte

Beoordeeld met 3 van de 5 sterren

The experience overall was good …

The experience overall was generally good. I was given sufficient information about the plus dent Invisalign plan, and was offered the chance to ask any questions I may have had. The dentist was very friendly and gave me lots of guidance. The procedure was done quickly and I was pleased to be finished within 15 minutes!

24 mei 2022
Review zonder uitnodiging
Logo PlusDent

Antwoord van PlusDent

Hey Somaya,

Thank you for the feedback.
Happy to hear that you had an overall good experience with us.

Best,
Charlotte

Beoordeeld met 1 van de 5 sterren

I had purchased a aligner treatment…

I had purchased a aligner treatment from PlusDent. I have now finished my Treatment and very unhappy with the results. My Teeth are still not straight and when I have voiced my problem the only solution they will give me is to go back and restart. I have completed the treatment correct so why would I want to go back and re-move my teeth again to get the same results.

24 mei 2022
Review zonder uitnodiging
Logo PlusDent

Antwoord van PlusDent

Hey Harley,

Thank you for the feedback.
We are sorry to hear that you are unsatisfied with your results.
I asked for you contact information and will be in contact with you soon.

Best,
Charlotte

Beoordeeld met 5 van de 5 sterren

PlusDent

I had an initial free scan at PlusDent London Hammersmith and I only have positive reviews about it. Dr Royds really took the time to answer my questions and explain what the treatment plan would look like for my case, how I could finance it etc. What I really appreciated was that he did not try to sell the treatment to me (as other dentists previously had)! I would recommend anyone who is interested to go for the initial free 3D scan and take it from there!

23 mei 2022
Review zonder uitnodiging
Logo PlusDent

Antwoord van PlusDent

Hey Teodora,

Thank you for the feedback.
Happy to hear that you had a positive experience with us.

Best,
Charlotte

Beoordeeld met 5 van de 5 sterren

Very professional service

Really nice initial conversation with a Dentist. Appreciate how much better this was in comparison to the competitor I was thinking about using before. Really professional client service. Many thanks

23 mei 2022
Review zonder uitnodiging
Logo PlusDent

Antwoord van PlusDent

Hey Diogo,

Thank you for the feedback.
Happy to hear that you had a positive experience with us.

Best,
Charlotte

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