You guys are far better than the blue one (Fan Dual) and just a bit worse than the green one (Draft Kings) to a Chicago guy that mostly does $1-10 bets, and often on the team he hates…just so he is bo... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent betting platform. As a sports better I keep coming back to them because they provide some of the best odds and outstanding customer service. Living in N Jersey there are many sports books... Toon meer
Bedrijf heeft geantwoord
I'm enjoying the betting experience with Pointsbet. However, I'm not enjoying the login experience with my iPhone. I've talked to other and they have the same issue. A friend of mine closed his accoun... Toon meer
Bedrijf heeft geantwoord
PointsBet may not always have the best bet prices, but the simplicity of their app makes it easy to navigate and bet on any game. I also enjoy the customer promos that a lot of other sportsbooks do n... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Launched in the United States in January 2019, PointsBet is one of the fastest growing sportsbooks in the country and is rapidly expanding its U.S. footprint. Originally founded in Australia, PointsBet is a cutting-edge operator that prides itself on having the quickest and most user-friendly app (iOS and Android) while also providing the best content and experience for sports bettors. Currently operational in New Jersey, Indiana and Iowa, PointsBet has partnerships in place to soon launch in Colorado, Illinois, Kansas, Louisiana, Missouri, Michigan, New York, Ohio and West Virginia, subject to enabling legislation. PointsBet is the only U.S. online bookmaker to offer PointsBetting – a unique and innovative way to bet – and has also introduced a slew of well-received, bettor-first initiatives . PointsBet offers the most markets on all four major U.S. sports (NFL, NBA, MLB, NHL) and PointsBetting in the world, including up to 1,000 markets per NBA game. PointsBet announced the company’s Initial Public Offering on the Australian Securities Exchange on June 12, 2019.
Contactgegevens
Verenigde Staten
- pointsbet.com
3,2
Gemiddeld
3K reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It's a good site.
13 februari 2023
Antwoord van PointsBet Sportsbook USA
Hello, thank you for leaving a positive review and we are happy to hear you are enjoying your experience with PointsBet! Make sure to keep an eye out on the promo page and in your email for any new and exciting offers. Please do not hesitate to reach out to us at service@pointsbet.com if there is anything you need.
Ease of bet placing and withdrawal
13 februari 2023
Antwoord van PointsBet Sportsbook USA
Hello, thank you for leaving a positive review and we are happy to hear you are enjoying your experience with PointsBet! Make sure to keep an eye out on the promo page and in your email for any new and exciting offers. Please do not hesitate to reach out to us at service@pointsbet.com if there is anything you need.
Quick withdrawl process
12 februari 2023
Antwoord van PointsBet Sportsbook USA
Hello, thank you for leaving a positive review and we are happy to hear you are enjoying your experience with PointsBet! Make sure to keep an eye out on the promo page and in your email for any new and exciting offers. Please do not hesitate to reach out to us at service@pointsbet.com if there is anything you need.
Only this I find a headache is the bare…
Only this I find a headache is the bare minimum of proms u guys offer would definitely be a 5 start if there was more promos
10 februari 2023
Antwoord van PointsBet Sportsbook USA
Hello, thank you for leaving a positive review and we are happy to hear you are enjoying your experience with PointsBet! Make sure to keep an eye out on the promo page and in your email for any new and exciting offers. Please do not hesitate to reach out to us at service@pointsbet.com if there is anything you need.
Antwoord van PointsBet Sportsbook USA
Hello, thank you for leaving a positive review and we are happy to hear you are enjoying your experience with PointsBet! Make sure to keep an eye out on the promo page and in your email for any new and exciting offers. Please do not hesitate to reach out to us at service@pointsbet.com if there is anything you need.
Limited after losing
This company engages in false advertising. They'll let you lose as much as you want, but if you have a winning day or two, even if you're down lifetime on the site, they limit you. Avoid this book like the plague. It's shocking that they were given a license; it should be revoked.
EDIT: The book replied to this comment with this:
Hello Sean, thank you for leaving a review. We are sorry to hear about your negative experience with PointsBet. We appreciate your feedback regarding our platform as we are always trying to improve our product and the customer experience. Please contact us at service@pointsbet(dot)com so we can further assist you and make this right!
I e-mailed them at that address, and got the following reply:
Hello Sean,
Thank you for contacting PointsBet.
Unfortuntely, if you receive any limitation this is under the discretion of our Traders! I apologize for the inconvenience.
A team member will reach out if there are any changes or updates.
Please let me know if you need help with anything else!
To learn more about the app, we recommend checking out our help center here (link provided).
Best,
Ryan
These guys are completely full of it and have no business having a license.
11 februari 2023
Antwoord van PointsBet Sportsbook USA
Hello Sean, thank you for leaving a review. We are sorry to hear about your negative experience with PointsBet. We appreciate your feedback regarding our platform as we are always trying to improve our product and the customer experience. Please contact us at service@pointsbet.com so we can further assist you and make this right!
If you win over 1500 they will limit…
If you win over 1500 they will limit you to 20 per bet. They do it quick and if you ask me kind of dumb because they most likely would get their money you won back. Doesn’t matter what sport you bet you will be limited. You ask customer service and they will give you a generic line everything is up to the traders or they won’t respond back. They also reject the bet and change the line on live bets. Seems like that should be illegal
11 februari 2023
Review zonder uitnodiging
Antwoord van PointsBet Sportsbook USA
Hello Gregory, thank you for leaving a review. We are sorry to hear about your negative experience with PointsBet. We appreciate your feedback regarding our platform as we are always trying to improve our product and the customer experience. Please contact us at service@pointsbet.com so we can further assist you and make this right!
The user interface
7 februari 2023
Antwoord van PointsBet Sportsbook USA
Hello Johnny, thank you for leaving a positive review and we are happy to hear you are enjoying your experience with PointsBet! Make sure to keep an eye out on the promo page and in your email for any new and exciting offers. Please do not hesitate to reach out to us at service@pointsbet.com if there is anything you need.
Pointsbet experience
The ease of the app to place bets. The ability to make you own bet and have it priced accordingly if you don't find what you are looking for. While using the app, the ability to leave the app and come back without necessarily having the log back in is nice.
9 februari 2023
Antwoord van PointsBet Sportsbook USA
Hello Thomas, thank you for leaving a positive review and we are happy to hear you are enjoying your experience with PointsBet! Make sure to keep an eye out on the promo page and in your email for any new and exciting offers. Please do not hesitate to reach out to us at service@pointsbet.com if there is anything you need.
Fast and easy quick response
9 februari 2023
Antwoord van PointsBet Sportsbook USA
Hello, thank you for leaving a positive review and we are happy to hear you are enjoying your experience with PointsBet! Make sure to keep an eye out on the promo page and in your email for any new and exciting offers. Please do not hesitate to reach out to us at service@pointsbet.com if there is anything you need.
Easy to use app
Easy to use app. And the reward program is by far the best of any gambling app bar none. Also way more choices on bets then any other app. Love it.
8 februari 2023
Antwoord van PointsBet Sportsbook USA
Hello Jason, thank you for leaving a positive review and we are happy to hear you are enjoying your experience with PointsBet! Make sure to keep an eye out on the promo page and in your email for any new and exciting offers. Please do not hesitate to reach out to us at service@pointsbet.com if there is anything you need.
Antwoord van PointsBet Sportsbook USA
Hello Dean, thank you for leaving a positive review and we are happy to hear you are enjoying your experience with PointsBet! Make sure to keep an eye out on the promo page and in your email for any new and exciting offers. Please do not hesitate to reach out to us at service@pointsbet.com if there is anything you need.
Antwoord van PointsBet Sportsbook USA
Hello Mike, thank you for leaving a positive review and we are happy to hear you are enjoying your experience with PointsBet! Make sure to keep an eye out on the promo page and in your email for any new and exciting offers. Please do not hesitate to reach out to us at service@pointsbet.com if there is anything you need.
I dislike how long it takes to receive…
During the superbowl I was credited with a win by an error by pointsbet. I had with drawn the money won and bet a another wager which I won legitimately. Points bet took that money won, and the reminder in my account. That's liking stealing. It was THEIR error, and I written them and received a free bet of a measly $10. It's insulting and I feel they are very untrustworthy. Use fanduel. They don't make mistakes and actually honor the bets you make by paying you when you win. Unlike pointsbet.
5 februari 2023
Antwoord van PointsBet Sportsbook USA
Hello Mike,
Glad you are enjoying PointsBet and thank you for leaving a review.
We will make sure to note this going forward as we are always looking to improve our product and the customer experience. Please reach out to us at service@pointsbet.com if you need anything!
Antwoord van PointsBet Sportsbook USA
Hello, thank you for leaving a positive review and we are happy to hear you are enjoying your experience with PointsBet! Make sure to keep an eye out on the promo page and in your email for any new and exciting offers. Please do not hesitate to reach out to us at service@pointsbet.com if there is anything you need.
Antwoord van PointsBet Sportsbook USA
Hello Shelton, thank you for leaving a positive review and we are happy to hear you are enjoying your experience with PointsBet! Make sure to keep an eye out on the promo page and in your email for any new and exciting offers. Please do not hesitate to reach out to us at service@pointsbet.com if there is anything you need.
It won't let me withdraw my money and…
It won't let me withdraw my money and I've tried for 3 days. Very frustrating
2 februari 2023
Antwoord van PointsBet Sportsbook USA
Hello Johnathan, thank you for leaving a review. We are sorry to hear about your negative experience with PointsBet. We appreciate your feedback regarding withdrawals as we are always trying to improve our product and the customer experience. Please contact us at service@pointsbet.com so we can further assist you and make this right!
If you are winning, expect your free bets to be restricted
If you are winning on this site, your account will be restricted. I made a $2,000 deposit, received $2,000 in free bets, was up $5,000 in four days and had my account restricted to the point I’m unable to use $800 remaining in free bets. Filed a bbb complaint, but not sure anything will come of it. There doesn’t seem to be much in the way of consumer protection from these online sportsbooks, so I encourage you to tread lightly. Oh, and make sure you’re losing money. The more you lose on PointsBet, the better the perks. If you run into someone who is sitting court side in a PointsBet seat, just know that guy loses his ass gambling on this site!!
Updated: 2/15 - I responded to Pointsbet’s generic response encouraging me to contact them so they could “make it right”. You can tell just how genuine they are and how much they truly care with these generic, scripted replies! I received the standard response: “we are simply minions… our wizardly traders who live behind the curtain set all limits and restrictions…”. Also, they didn’t respond to my bbb complaint, as is their apparent policy. They take pride in and wish to uphold their “F” rating by the bbb. I encourage you to do your research when choosing a book. When PointsBet screws you over, you are left with few options other than to engage in legal action, as letters to the bbb and the state attorney general’s office prove to be futile. There are a few reputable sportsbooks out there with quality reputations. This just isn’t one of them.
3 februari 2023
Review zonder uitnodiging
Antwoord van PointsBet Sportsbook USA
Thank you for leaving a review. We are sorry to hear about your negative experience with PointsBet. We appreciate your feedback regarding our platform as we are always trying to improve our product and the customer experience. Please contact us at service@pointsbet.com so we can further assist you and make this right!
I dislike the fact that the cash shows…
I dislike the fact that the cash shows it's available but won't let you and I took 2 different surveys and never received my free bets on 2 separate occasions
31 januari 2023
Antwoord van PointsBet Sportsbook USA
Hello Byron,
Glad you are enjoying PointsBet and thank you for leaving a review.
We will make sure to note this going forward as we are always looking to improve our product and the customer experience. Please reach out to us at service@pointsbet.com if you need anything!
PointsBet is very good online sports…
PointsBet is very good online sports betting good promotions good free bets offer and so many to bet on all sports.
The only issue I have is the withdraw option PointsBet don’t deposit the withdraw into the debit card .
I can use my debit card for deposit but poitsbet don’t deposit my withdraw money to same debit card.
1 februari 2023
Antwoord van PointsBet Sportsbook USA
Hello, thank you for leaving a positive review and we are happy to hear you are enjoying your experience with PointsBet! Make sure to keep an eye out on the promo page and in your email for any new and exciting offers. Please do not hesitate to reach out to us at service@pointsbet.com if there is anything you need.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.