Polycote Reviews 254

Avoid this company!!!!
They recommended and I purchased Aquadec to seal my boat deck. Contrary to their printed assurance that the base layer can be applied with a roller, there is no way to get the required thickness on. It took me 2 days and 8 coats to build up the 0.6 mm that they claim can be applied in 2 coats.
The second layer of the product I used a cement float to apply because, again, a roller won't apply it.
The third layer has to be spread very thin to make it cover.
The product literature states it as being suitable to cover various materials, but doesn't include wooden planks among these. George Mcmillan at Polycote assured me that the literature was out of date, and that it was suitable for applying to wooden planks. I leaned on the first coat with my hand after it had been drying for an hour, and the coating stuck to my hand, peeling off the wood. Not an adequate bond there.
I spoke to George numerous times during the application and was assured that no-one else has ever mentioned difficulty, and that I could return whatever I didn't use.
I didn't cover as much of the deck as I was going to, and sent back the unused items with their full agreement. What they failed to mention was the 35% restocking charge to be applied on any returned items.
Immoral, sharp practice, but legal because it's in their terms & conditions. This despite the pruduct being not fit for purpose.

Fantastic range of products that l struggled to find anywhere else, great service and easy ordering.

Very experienced company and so helpful throughout the ordering process always on the other end of the phone with help and advice

Non stop spam.
I've suddenly started receiving non stop spam emails from this organisation and despite trying to opt out, it's just getting worse.

-----Response below-----
I have tried to unsubscribe several times. The links don't work.

Purchased some Neutrarust for our motorhome. Delivered very punctually. Has been over 2 months since applied and no sign of any rust coming through. I am so impressed that I now use it for other projects, it's also very easy to apply, environmentally friendly and goes a long way.

I bought their rust killer to prevent further deterioration of metal work surrounding an above ground swimming pool. The 1litre size was quite adequate and did the job as described. I'm hoping the polymer coating will slow water ingress and so far I am very pleased with the results. The office even sent another VAT invoice when requested. Great service.

I though I had put my order in for 25ltrs of wetterflex roof repair sealer. Something must of gone wrong with the order. A few days later I had phone call from Polycote asking me if I had placed a order for Wetterflex because something had gone wrong with the order.I explained that it must be my internet so I replaced the order over the phone and I received my order with in two days just great 👍. I have not used it yet because waiting for my repairs to dry hard. I found it more economical to buy this product from polycoto than else where.

I recently bought Neutrarust from this company, the price was right and the service excellent. Now the product itself is very good as long as you follow the simple instructions, this is the second time I have bought this product and I am extremely pleased with the results

Really good product and easy to use

Tom was a great help when looking for the correct product. Very good instructions and support. Product does exactly what it says and very easy to work with. I would recommend this product to anyone.

After some discussion about a roof problem one of my customers had. Polycote recommended one of their products. The product is not cheap but it was very effective and cured the flat roof issues. I will be the company again for another roof issue. Would certainly recommend

Always helpful in choosing the correct product for us to use and a very good delivery service with full tracking info.

We ordered materials we had used before to repair a roof. Order confirmed and dispatch the same day. No issues at all. Excellent service.

Really good advice from the technical helpline and a really great product

I have been using Polycote for my resin supplies for quite a while. As an independent retailer I like the fact that deliveries are speedy and accurate, so much so that I can let my stock run right down with no fear that future orders cannot be fulfilled.

Used several times and same excellent service!! Would definitely recommend!

A Great service from the guys at polycote

I have used Polycote for years, very reliable and helpful staff who make sure you have the correct product for the job, i would recommend this company.

I have had a fantastic experience with Polycote on 2 separate orders. The responses to my queries into the products and how to use them in my home were swift and really helpful. Really recommend this company who are operating as you would hope a company would - in my experience most nowadays do not!!

First time I have used the company. Website is full of information and the speed of delivery excellent. It is clear they deal in quality products so If you need something doing right the first time, I recommend Polycote