I contacted support about my package and they responded immediately. In fact, they followed up twice to make sure my package made it to me. I felt really taken care of by their customer service. Shou... Toon meer
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Lees wat reviewers zeggen
The order was announced as coming Aug 22. It was 6 days late. HOWEVER, communication between me and PP was Great! The quality of the shirt is Great! Their stick-to-itiveness was impressive. IF I se... Toon meer
This company has some unbelievable designs that they design for their polo shirts it just gets your attention an get you to purchase more polo shirts to wear for going out somewhere. They do excellent... Toon meer
Customer service is terrible … a hassle to work with … and they don’t offer returns if it doesn’t fit. Steer clear and order through another vendor. I don’t even think these guys are truly Poly either... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Experience the Vibrant Spirit of Polynesian Pride - Discover Authentic Culture, Art, and Lifestyle with Polynesian Pride. Immerse yourself in the captivating world of the Pacific Islands and join our community celebrating the rich heritage of Polynesia.
Contactgegevens
447 Broadway 2ND FL 609, 10013, New York, Verenigde Staten
- +16312403388
- support@polynesianpride.co
- polynesianpride.co
3,8
Goed
179 reviews
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Heeft 19% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Matching dress and shirt
Updated: they provided a refund after many emails. I’m satisfied with the end results.
I ordered a dress and matching shirt for an upcoming vacation using their size guide. The clothes are way too big and the dress side seam is not lined up correctly. I've gone through so many emails with them to try to return the items only to find out in the small print that they don't refund when the customer orders the wrong size. Please be careful and don't follow their size guide. Terrible customer service and terrible return policy.
26 augustus 2025
Review zonder uitnodiging
Antwoord van Polynesian Pride™
We’re truly sorry to hear about your experience and the issues with your order. We understand how disappointing this must be, especially when you were relying on our size guide. Our team has reached out to you via email to review your case and find the best possible solution. Please check your inbox — we’ll do our best to make things right.
Yall purposely sent the wrong sweater I…
Yall purposely sent the wrong sweater I ordered first time ever buying from this website and last time
17 augustus 2025
Antwoord van Polynesian Pride™
We’re very sorry to hear that you received the wrong sweater — that’s definitely not the experience we want for our customers. Please check your email, as our team has already reached out to help resolve this issue as quickly as possible. We’ll make sure you get the correct item or another suitable solution.
Antwoord van Polynesian Pride™
We’re sorry to hear that the item didn’t fit as expected. We understand how frustrating that can be. Please check your email — our team has reached out to assist you with sizing or return options. We’ll do our best to make this right for you.
It did not fit t he y will not give me…
It did not fit t he y will not give me a refund very disappointed in the customer service
13 augustus 2025
Antwoord van Polynesian Pride™
We're sorry to hear about your experience. Our customer service team has responded to you via email—please check your inbox (including your spam/junk folder). We kindly ask you to review the reply and consider updating your review afterward. Thank you for your understanding.
Antwoord van Polynesian Pride™
Thank you for your feedback. We're sorry to hear the sizing felt a bit tight. If you have any further questions or need assistance, please don't hesitate to contact us at support@polynesianpride.co.
I really like the pattern of the hoodie…
I really like the pattern of the hoodie to include the color scheme. It’s for my grandson so I’m not sure how it fits. I’m satisfied with the product and I’m sure my grandson will love it. Aloha!
13 augustus 2025
Antwoord van Polynesian Pride™
Mahalo for your kind words! We're so glad to hear you love the pattern and color scheme of the hoodie. We hope your grandson loves it just as much. If you ever need anything in the future, feel free to reach out. Aloha!
Antwoord van Polynesian Pride™
We're so happy to hear that the dress fits perfectly and you love your purse! Thank you for your support—we truly appreciate it. 💖
Stylish apparell and designs from the Pacific Islands
Stylish, well made garments.
Wide variety of colors, patterns and styles of garments.
Garments are made to order, some may be personalized with text or photos.
Soft polyester fabric
Excellent attention to detail in the manufacture of items.
Was able to track the order from transit to delivery
5 augustus 2025
Review zonder uitnodiging
Antwoord van Polynesian Pride™
Thank you so much for your thoughtful and detailed review! We're thrilled to hear you enjoyed the quality, style, and unique features of our garments. It's wonderful to know you appreciated the tracking updates and attention to detail. Your support means a lot to us—mahalo! 🌺
Very disappointed
My husband shirt was a size Large, which is his size he wears and it is too small for him and my dress is made with cheap material. Very disappointed with the price for what I received.
3 augustus 2025
Antwoord van Polynesian Pride™
We're truly sorry to hear about your experience and appreciate your honest feedback. Our team has offered a full refund for your order—please check your email for the details. If you need further assistance, feel free to reach out. We hope to have the chance to serve you better in the future.
Culturally inappropriate
There is nothing culturally correct about their representation of Aōtearoa and Te Aō Māori. Support local business in Aōtearoa, not this!
For further info, Te Karere TVNZ have done a piece on this.
4 augustus 2025
Review zonder uitnodiging
I love the shirts
I love the shirts. The fit is what is expected for a 2X shirt.
My only issue is the time it took to get to me. Relatively speaking, compared to other vendors, it was an unusual amount of time from the day I placed the order to it finally showing up on my door step.
2 augustus 2025
Antwoord van Polynesian Pride™
Thank you for your feedback—we're glad to hear you love the shirts and that the fit met your expectations! We sincerely apologize for the delay in delivery. As our items are made to order, production and shipping can sometimes take a bit longer than standard vendors. We truly appreciate your patience and support!
The shirt I ordered was a perfect gift…
The shirt I ordered was a perfect gift for my daughter. It was made with quality material and print! Thank you and Mahalo!
17 juli 2025
Antwoord van Polynesian Pride™
Mahalo for your wonderful feedback! We're so happy to hear the shirt made the perfect gift for your daughter and that you were pleased with the quality. Thank you for your support—it truly means a lot to us! 🌺
One of my favorites now
2 juli 2025
Review zonder uitnodiging
Antwoord van Polynesian Pride™
We're so glad to hear that—mahalo! We're honored to be one of your favorites. Thank you for your support! 🌺
The website is easy to navigate
The website is easy to navigate and checkout is fast. My only complaint is limited payment options.
1 juli 2025
Review zonder uitnodiging
Antwoord van Polynesian Pride™
Thank you for your feedback! We're glad to hear you found the website easy to use and the checkout process quick. We appreciate your note about the payment options—it's valuable insight, and we’ll definitely take it into consideration as we continue to improve. Mahalo for your support!
Wat I order was received but…
Wat I order was received but disappointed the size is not wat I wanted. I was hoping it was bigger but didn't or forgot it's in centimeters. I will never order again to long n money wise not worth wat I got. U guys have nice products but not worth ordering again.
15 juli 2025
Antwoord van Polynesian Pride™
Thank you for your feedback. We’re sorry to hear the item wasn’t the size you expected. We truly appreciate your support and are disappointed to know we fell short this time. Please feel free to contact our customer support team — we’ll be happy to assist you further.
Shirts run big
Shirts run big . I ordered a 2XL . It fits like a 3XL . Materiel is great
13 juli 2025
Antwoord van Polynesian Pride™
Thank you for your feedback! We're glad you liked the material, and we appreciate you letting us know about the sizing. Our shirts do have a relaxed fit, so we'll be sure to share your input with our team. If you ever need help with sizing or exchanges, feel free to reach out. Mahalo for your support!
The shirt is beautiful but to small
The shirt is beautiful but to small. Will not be able to wear it. I order a xl. With the size I received it is more like a large u.s sizing. I would suggest going up two sizes just to be sure you get something you can wear.
4 juli 2025
So many compliments!
26 februari 2025
Review zonder uitnodiging
Don’t buy from this company
The product was nothing like described. It is thin no substance shiny, and all honesty it is awful. It was expensive for a hoodie, but I brought it for a friend as I’m going to the UK and they picked it, the advertising is misleading. I’ve asked for a refund and have yet to hear back from the company. I would never buy from them again and I would not advise anyone buy from them their products are very poorly made and disappointing
18 juni 2025
Antwoord van Polynesian Pride™
We're very sorry to hear about your experience and truly apologize for the disappointment. This is certainly not the standard we strive for. Please reach out to us directly at support@polynesianpride.co, and our team will be happy to assist you with your refund request. We appreciate your patience and hope to resolve this matter promptly.
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