Pooky Reviews 1.237

Bought this light about 3 or 4 weeks ago waiting for a bedroom to be decorated. It’s a nice quality light but not fit for purpose. The picture light is a lovely size but too big and heavy for the magnet. The bracket / arm which holds it drops down over the picture as it can’t hold the weight so the light falls mostly on the wall above it. I contacted customer services asking if there’s a way of tightening the hinge screw so it doesn’t drop but they require pictures/vidro which is Fair enough - but it doesn’t work and isn’t fit for purpose and there was no advice on offer.

The company is incredible! The lamps, a dream. And the quality, great.

The delivery was sooo quick! The packaging was very good and all cardboard; which I love (no plastic!!!).
The lights look amazing and easy to install.
I bought the lights in the sale.

Absolutely fabulous. I'm so pleased. It's beautifully made and looks amazing. Just what we wanted to light up a dark corner. We love it⭐
Delivery was prompt and careful too ...

5*****experience: excellent communication, prompt delivery and a beautiful light.

Elbow wall lights are beautiful. But they do need channelling into the wall or adapting by the electrician to change the connector as it is large and does not fit behind the fitting. Probably on the tech spec (though I have not checked) but I was not expecting it! It is for this reason that 4 stars awarded.

Disappointed with Pooky Lighting’s service. I ordered a chandelier and only noticed part of the chain was rusted once it was out of the packaging and ready to be hung. When I contacted them, the only solution offered was a full return — they wouldn’t just replace the faulty chain. The packaging was already damaged and sending everything back, waiting for a replacement, and redoing the process was a lot of hassle, especially since I needed the light installed ASAP. This isn’t a shirt you can easily return; it should’ve been checked before dispatch, and a more practical solution should’ve been offered.

I ordered 2 lampshades to smarten up my sitting room, and I am delighted with them. Beautifully made, delivered promptly and in perfect condition. Very happy.

The website was very easy to navigate and I was soon able to find the items I was looking for. Once selected the purchasing process was very simple also. Creating an account with delivery details was streamline and easy to do. Having registered and verified, the purchasing process was equally simple. The items were purchase as a gift, so I can only make a comment that I feel certain that the recipient will simply love them, as they appear to be of the highest quality. The items were securely packaged and delivery was indeed as promised, and arrived promptly, the very next morning. Love your product and your website and will absolutely be visiting it again and this time, for something for myself!

Excellent quality products

It was easy to contact with them and changed the delivery address

User-friendly website, great selection of product colours, sizes and prices. When I misjudged the size of lampshade needed, they offered a full refund with an easy process. It would be great to offer options of couriers, because DPD is not reliable in our area.

Great lamp and pretty shade. Delivered the next day. All easy.

I've previously bought lights from Pooky so know that they are a brand I can trust. The online ordering is easy, my wobster rechargeable lamp and shade arrived soon after. The items were securely wrapped and easy to put together, and now I have a beautiful lamp in a dark corner of a room without the need for a electric socket.

Order came when Pooky said it would. Packaged well. The lamp and shade are gorgeous.

I recently made my fourth purchase from Pooky & love the variety & quality of lighting they offer. Everything has it's own uniqueness & beautifully made. I also never fail to be impressed by the wonderful customer service offered by Pooky - prompt replies to queries & kept up to date on delivery.

I looked high and low for a suitable lampshade for a recently decorated room, I found this lovely 50cm Ikat fabric one, it looks great, very pleased.

The lamps and picture light I have just received are brilliant as they are rechargeable which is very useful as I can move the lamps around and do not have any flex to worry about. I still have to see how long they stay alight for in an evening.

Brilliant experience of Pooky, I emailed for advice and I had a great response where the person sent me photos of the lampshades to answer my queries. I received both of my lamps and absolutely love them.

Great product choice, great customer service and great quality