We were having trouble with orders not coming out on our kitchen printer. We were told the problem was either the line or the printer. We bought a new printer from POS guys: they had exactly what we... Toon meer
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What a pleasant experience dealing with POSGuys. Very professional and just a wonderful company to deal with. Will defiantly purchase from them again. Love the personal touch that you give your cus... Toon meer
The POSGuys continue to impress us! We initially ordered a more expensive product for our printers & the folks here reached out to us to let us know we could get the same quality for less & even let... Toon meer
Chad was incredibly patient, understanding and didn't stop until all my questions were answered. He made sure we went through several printing and label options to make sure the results were what was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
POSGuys.com prides itself on being the best provider of point of sale equipment for businesses of all sizes. Our in house tech support team works closely with our sales team to make sure that when you buy from us you are getting the right piece of equipment or software for your business. Our large selection of hardware and software is available for Windows, Mac, iOS, Android, or other desktop and mobile platform. Call today 1-800-903-6571.
Contactgegevens
915 Iowa St., 98225, Bellingham, Verenigde Staten
- 800-903-6571
- sales@posguys.com
- posguys.com
4,8
Uitstekend
3K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Customer service was fantastic
Customer service was fantastic. I had ordered a part that was unfortunately discontinued, and the same day they contacted me with an equivalent option to choose from at a discounted price.
7 april 2026
I found what i needed on their site
I found what i needed on their site. Ordering was easy. And i received my merchandise within 2days. Every rep i spoke with was very professional.
Thanks, POSGUS
30 maart 2026
I love working with POS Guys I find…
I love working with POS Guys I find your customer service wonderful and my credit card was declined and got follow up from a real human who helped me get the order through. BUT I found the packaging offensive and egregious it was a tiny cash drawer key packed in a box that 12"x8" with packing material. This is ridiculous and wasteful. I know this is a 3rd party vendor but really? Stop working with them. It's almost silly.
1 april 2026
Antwoord van POSGuys
Hi Mary, thank you for the kind words about our customer service. We apologize for the oversized box. While we provide free shipping, we agree the packaging was larger than necessary, and we will be bringing that feedback to our third party warehouse.
I made an online order
I made an online order. I was connected by the company to make sure that my specs were correct. We corresponded several times to ensure a correct order. This was above and beyond of what I expected from an online order.
31 maart 2026
I feel like instead of being honest…
I feel like instead of being honest about not shipping my labels for our app printer that was newly purchased I was given an excuse. We had to hand write labels for almost a week before the labels arrived. The labels were not overnighted to us even though it was the company at fault. Handwriting labels during dinner and lunch rushes is not ideal. Didn't feel like the customer service is up to par.
18 maart 2026
Antwoord van POSGuys
Hi Chris, we are sorry for the delay. You should not have had to deal with that while waiting on your order. We fell short here and have addressed it internally. If you order with us again, we would be glad to extend a discount.
Really worked with us on getting the…
Really worked with us on getting the one we needed for 2 computers. We would like to return the first one like discussed with tech that helped us second go around. What do we need to do - or where do we ship to return. It was just a few days pass the 15 days and he felt we could work something out.
23 maart 2026
Ordering was quick and easy
Ordering was quick and easy. Product arrived quickly and in perfect condition.
9 maart 2026
Chad is a great trouble shooter
Chad was smart and knowledgeable and patient as we navigated the issue with my scanner.. and he was great to work with
2 april 2026
Review zonder uitnodiging
Easy to use POS
Easy to use POS. The one time license fee is reasonable and the monthly cost for the back up $10.00 is affordable. I like that I can have my vendors have access to their monthly sales and email every night showing them their gross and net sales. Joe is fantastic and thorough. The annual fee of $99 is reasonable. Subscriptions fee on the other POS system I was looking at were over $200 a month after the first year. That can add up to over $2000 A year or more. I glad I chose this one.
4 maart 2026
Amazing experience
No being a tech expert, John really helped us make an educated purchase decision. Great customer service!
10 maart 2026
We loved the gift cards
We loved the gift cards with our Logo on them. It is a nice personal touch to go out to the customers.
6 maart 2026
The ability to process a PO directly…
The ability to process a PO directly via email was fantastic. The person I worked with was great.
4 maart 2026
Great After-Sale Support
The support team went above and beyond to resolve an issue with a printer configuration. All good in the end!
4 maart 2026
Great products & great service
They reached out to make sure I had purchased the correct item. Great customer service.
24 februari 2026
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