If I could leave less than 1 star I would... the time and effort spent trying to claim my recent order (#4766358). I still haven't received it after a horrible 3 attempts from BROAD REACH/ASENDIA. S... Toon meer
Bedrijf heeft geantwoord
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Quality of item is very good, packaging was protective and item was easy to put together. Only issue was tracking, but that was beyond their control. 3rd party they used took days to deliver package d... Toon meer
I love all my new pictures! Great sale, easy to navigate website, lots of options (sizing & colours) and free shipping! Really enjoyed putting them up. I will definitely be ordering again when I redo... Toon meer
Achat en ligne convivial. Livraison en deux colis. Tracking difficile à suivre pour 2 ième colis. Difficile de rejoindre le service à la clientèle, ai du m’y prendre à plusieurs reprises; pas de s... Toon meer
3,7
Gemiddeld
744 reviews
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Good quality at decent prices
Quality of item is very good, packaging was protective and item was easy to put together. Only issue was tracking, but that was beyond their control. 3rd party they used took days to deliver package despite it saying it was ready to deliver, tracking also didn’t work
6 oktober 2024
The quality of the pictures on the…
The quality of the pictures on the website is very disappointing, and you must pay for the return shipping fee.
3 oktober 2024
Antwoord van Posterstore
Hi!
We are truly sorry to hear that our prints did not meet your expectations. We take great pride in the quality of our artwork and materials, ensuring that each piece is produced to the highest standard. All of our prints are crafted on 200g/m² uncoated, age-resistant paper, designed to provide a premium, long-lasting finish. The matte surface not only prevents glare but also enhances the overall appearance of the artwork, giving it a refined and elegant look.
If you believe that the quality of your print may have been compromised due to a defect, we would be more than happy to assist you further. Please reach out to us via the contact page on our website, and our Customer Service team will be glad to help resolve the issue. We want to ensure that you are completely satisfied with your purchase and are committed to making things right for you.
Thank you for bringing this to our attention, and we look forward to assisting you further.
\-Poster Store
Corner of the posters were folded when…
Corner of the posters were folded when received. Pictures are great though!
30 september 2024
Antwoord van Posterstore
Hi Isabelle
We are truly sorry to hear that your posters were damaged during transport. We take great care to ensure that our products are packaged securely for shipping, whether it be in strong, durable tubes or flat packaging, depending on the size and nature of the order. Our goal is always to use the highest quality packaging materials to protect your items during transit and prevent any damage.
Rest assured, our Customer Service team will be in contact with you shortly to address this issue. With your input, we will work together to find the best solution and ensure that you are fully satisfied with your purchase.
Thank you for bringing this to our attention, and we appreciate your patience as we resolve this matter.
* Poster Store
The prices are very reasonable!
2 oktober 2024
What beautiful posters and got…
What beautiful posters and got delivered so fast. I love how amazingly easy it was to put up. Loved it!
2 oktober 2024
Customer service was quick and helpful.
2 oktober 2024
Commande effectuée le 2 octobre
Commande effectuée le 1 octobre. Sur le site, cela dit des délais courts, mais cela est faux. J’attends toujours ma commande après plus de 20 jours. En espérant que leur produit est bon… À suivre!
29 september 2024
Antwoord van Posterstore
Hi Florence,
We sincerely apologize for the delay in the delivery of your parcel. We understand how important timely delivery is, and we strive to ensure that every order arrives as quickly as possible.
Delays can be frustrating, especially when you’re eager to receive your order. While we work closely with our shipping partners to minimize disruptions, unforeseen circumstances can sometimes occur. Please rest assured that we are continually reviewing our logistics processes to improve your experience.
Your feedback is invaluable to us, and we take it seriously as we aim to enhance our services. Our customer service will reach out to you as soon as possible.
Thank you for your understanding and patience. We appreciate your support and hope to serve you better in the future.
* POSTER STORE
I have not received my order yet
1 oktober 2024
Antwoord van Posterstore
Hi Clifford,
We are sorry to hear that your parcel was delayed in transit.
Our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution.
Have a great day.
- Team Poster Store
Bent and cracked frames
A couple of the frames are actually bent. And one of the plexi-glass inserts is cracked.
1 oktober 2024
Antwoord van Posterstore
Hi Megan,
We’re truly sorry to hear your frames were damaged during transport. While we take great care in using high-quality packaging to ensure safe delivery, we understand that issues can sometimes occur. We apologize for any inconvenience this may have caused.
Since we don't have your contact information, we kindly ask you to reach out to our Customer Service team directly. This will help us quickly gather more details about your order and work with you to resolve the issue.
Thank you for your patience and understanding. We look forward to assisting you and ensuring a positive outcome.
* POSTER STORE
Fast shipping and good quality!
29 september 2024
Excellent Product - Highly Recommended.
Poster is of very high quality. I was a bit concerned about it being shipped in the mail but the packaging was perfect. Heavy duty paper and vibrant colors. Will likely purchase more.
27 september 2024
AMAZING pieces
i absolutely love the artwork i received from here, sooo beautiful. it completes my room !!
26 september 2024
When I went to purchase my order it…
When I went to purchase my order it would not take my mailing address to Grande Cache , Alberta it would not let me so I had to have it delivered to my daughter that lives 2 hours away. But it’s a beautiful poster
23 september 2024
Antwoord van Posterstore
Hi Chery
We are sorry to hear about the issues you have experienced with your order.
If you happen to receive a damaged item, we would greatly appreciate it if you could reach out to our friendly customer service team. They’re here to assist you in the best way possible!
Have a great day!
Satisfaction !!!
Very happy as usual with the quality of the pictures from Posterstore. And the prices allow me to change my wall decoration by seasons or by holidays. I recommend!!
25 september 2024
Placed my order on september 22nd
Placed my order on september 22nd. Still don’t have it as of today…
23 september 2024
Antwoord van Posterstore
Hi Cs
Thank you for informing us the incident with your order. We are sorry for your overall bad experience with us.
We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern.
Have a great day
Terrible quality product
12 september 2024
Antwoord van Posterstore
Hi Isabel
We are very sorry to hear that you are not satisfied with the quality of our posters.
We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish.
You are always welcome to contact our Customer Service Team if you an incident with your order, we will be happy to help you.
Have a great day.
Poor quality items
They sent me a white frame with not enough paint. It was in bad condition. I complained and they sent me another one. ALSO IN BAD CONDITION. I will not use this company again.
5 september 2024
Antwoord van Posterstore
Hi Brent
We are sorry that your order arrived damaged. We are making every effort to provide our customers with products of highest quality based on industry standards.
We can see that you are already in contact with one of our customer service agents who provided to you the best solution.
Have a great day.
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