Post Planner Reviews 177

1. Refund policy is not clear.
2. Customer service is awful, they intentionally skip harder questions.
3. Video posts often fail to publish.

Edit: It's been one month since I cancelled my subscription and I got a confirmation of cancellation from Post Planner and they STILL charged my card today. So awful, so unprofessional, so frustrating. Currently waiting for how they handle the refund request.

Still new to Post Planner, its overall easy to learn with the tutorial videos, support is great! It is a time-saver making it super simple to manage multiple social media accounts!

There was a pretty serious problem when I started, but the team's customer service was top-notch. They worked hard to find a solution, and even cut a chunk off my price to apologize. Excellent, and the way it should be.

The product itself is excellent. Not just for scheduling posts, but with a lot of bells and whistles that help you come up with posts to save time when inspiration is short.

5 stars!

A great easy to use app with a support staff that is willing to exhaust all possibilities when you have an issue. Post Planner is the best!

Excellent company, responsive customer support and robust product. Would highly recommend!!

Ive been using Post planner for about 4 years now and LOVE it.. It just keeps getting better and better with all the new features and the amazing app they now have. Plus Josh is a superstar his customer service is 10 STARS...

Superb app. Awesome service by Josh. The new version features are astounding! Post Planner is a time-saver and rocks the engagement on my social media channels.

I've been using this service for years and have been very satisfied. I load up posts for Facebook a week or two in advance and never have to worry about them showing up. Finding content to post is a breeze inside the app--my followers love the content. Customer service has been very attentive and quick. Highly recommend PostPlanner.com.

Post Planner is not worth the money or time. Their support is terrible. You are only able to send a chat which will not be answered for hours or days. When they do answer their answer is not for the problem you are having. They refer you to articles they have written on subject that do not address the problem.

Great service from Joshua and his team from the word go! Positive energy to help you along your Social Media journey.
Keep up the good work guys!

I can't fault their customer service. Somehow I've applied the promo code on the wrong checkout page which did not grant me any discount. Josh has helped me enormously and offered even a better plan for what I've already paid for. Exciting times ahead!

I tried a couple of other apps but I do really like this one. It's fairly easy to use. I had a glitch today and Josh helped me get it taken care of perfectly. Great customer service! Definitely recommend.

Epic App that does miracles.

Post Planner has saved me half a lifetime posting to multiple FB groups (of which I'm an admin.) Facebook doesn't make it easy, but the killer product support got me through all the wrinkles. It does everything I need and I'm looking froward to their development schedule.

Incredible, personal product support. Highest recommendation.

Very easy transition to the new app, clear explanation going forward regarding Instagram, Talked about upgrading due to business growth...Josh was fantastic, handled it beautifully, and I'm set into July 2022.

Their content is terrific, the rating system for the posts is very helpful too. Their customer service is top-notch too! Questions are answered very quickly and with a good resolution. I couldn't be happier!

A fantastic app, great price and Josh is very helpful and quick to respond. Excited for new features to come out.

I feel that Postplanner has a lot going good for it and so much potential for more in the future! The customer service is extremely professional- quick and thorough responses from them. I certainly appreciated that! Recommend!

Postplanner is a very easy to use and intuitive interface that facilitates the management of my feed on twitter. The support team is also amazing and makes you feel like you have a personalized interaction with them. Great app, great team!

I have been a Post Planner customer for some time and I must admit it took me a while to get the best use out of it for me.

Every time I had a question I would ask in the chat box and it would be answered.

The customer support is amazing and now that I can use it for Instagram too - it’s even better. Thank you!

Amazing customer service and love the company.