Amazing service as always from Ritchie who always goes above and beyond to help. Old fashioned customer service where nothing is too much trouble.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Another warm welcome from the team at Powells, Such a unique jewellers no super bright long counters, no pressure sales, instead a cosy step back in time with a tasteful choice of new and vintage... Toon meer
Bedrijf heeft geantwoord
What’s to say ? , I’ve dealt with Powells in Chester many times , and as usual even though we didn’t specifically go in looking for anything we ended up buying a beautiful antique gold chain , we de... Toon meer
Bedrijf heeft geantwoord
Great service. At no time did we feel pressured or rushed in terms of time. Guided through our options by Declan who took time to listen to our needs and advised accordingly. Good communications th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Specialists in vintage and contemporary fine jewellery, in the heart of historic Chester, since 1967.
Contactgegevens
2 Eastgate Row, CH1 1LF, Chester, Verenigd Koninkrijk
- 01244311312
- info@powellsjewellery.com
- powellsjewellery.com
4,9
Uitstekend
287 reviews
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Beautiful Jewellers
We always use Powells, Chester for their beautiful jewellery, excellent customer service and value for money.
8 mei 2026
Antwoord van Powells Jewellery
Thank you for a glowing 5 star review Jo.
We hope to see you again in the future.
Kindest Regards,
Esme
Always excellent service
5 mei 2026
Antwoord van Powells Jewellery
Hello Linda,
Thank you for your lovely 5 star review!
We hope to see you again soon.
Kindest regards,
Esme
Excellent info from Orla
Excellent info from Orla. Friendly, informative, knowledgable. Wasn’t too pushy with making a sale. Would recommend to friends and family for any future jewellery purchases.
25 april 2026
Antwoord van Powells Jewellery
Hello Aaron,
Thank you for such a positive 5 star review. I'll notify Orla of your kind words.
We look forward to welcoming you back into store.
Kindest regards,
Esme
Good communication arranging delivery
Good communication arranging delivery. Quick and excellent service. Very happy.
28 april 2026
Antwoord van Powells Jewellery
Hello Peter,
Thank you for such a lovely review. We do hope you are enjoying the brooch!
We hope you order again with us soon.
Kindest regards,
Esme
Antwoord van Powells Jewellery
Thank you for such a positive 5 star review.
We look forward to welcoming you back into store.
Kindest regards,
Esme
Superb service from a very friendly and…
Superb service from a very friendly and attentive jewellers. Thank you
22 april 2026
Antwoord van Powells Jewellery
Hello,
Your kind words are greatly appreciated.
Thank you for a lovely 5 star review.
Kindest regards,
Esme
Antwoord van Powells Jewellery
Thank you for such a lovely 5 star review Rhian
Hoping to see you again soon.
Kindest regards,
Esme
As usual the personal attention was…
As usual the personal attention was exemplary. Helpful assistance without being too pressing. A delightful experience
Thank you
2 april 2026
Review zonder uitnodiging
Antwoord van Powells Jewellery
Thank you for such a lovely 5 star review Anna.
Hoping to see you again soon.
Kindest regards,
Esme
staff are lovely in powells
staff are lovely in powells
Thank you for being so nice my diamond ring is lovely.
Thank you
XXX
26 maart 2026
Antwoord van Powells Jewellery
Hello Andrea,
I do hope you are enjoying wearing your fabulous new diamond trilogy ring! We appreciate your kind words.
Hope to see you again soon.
Kindest regards,
Esme
No hesitation in recommending Powells
Great service. At no time did we feel pressured or rushed in terms of time. Guided through our options by Declan who took time to listen to our needs and advised accordingly.
Good communications throughout and the items were available 3 weeks early from a 6-week estimate. No hesitation in recommending Powells for your jewellery needs..
23 maart 2026
Antwoord van Powells Jewellery
Hello John,
Thank you for your glowing 5 star review. I will pass your kind words onto Declan.
We hope to see you again soon.
Kindest regards,
Esme
Welcoming
Welcoming, professional, helpful yet not at all pushy.
The engraving is exceptional.
17 maart 2026
Antwoord van Powells Jewellery
Hello Mike,
Thank you for your kind words! We are so pleased that you are thrilled with your engraving.
Looking forward to you visiting the store again soon.
Kindest regards,
Esme
Very pleasant and knowledgeable staff…
Very pleasant and knowledgeable staff who made me welcome and did not rush me. I was given an estimated time for the alterations to be completed but it was actually done within a far shorter time frame. When I collected my jewellery, I was delighted with the results, and they far exceeded my expectations. Once again , the staff were so friendly and polite. I would definitely recommend Powells to others.
16 maart 2026
Antwoord van Powells Jewellery
Hello Jenny,
I'm so glad you had a fantastic experience, we are looking forward to welcoming you back into store.
Your kind review means so much.
Kindest regards,
Esme
Customer service was excellent
Customer service was excellent. Didn't feel pressured to sell or buy. A lovely experience
14 maart 2026
Antwoord van Powells Jewellery
Hello Chris,
Your kind words are greatly appreciated.
Thank you for a glowing 5 star review.
Kindests regards,
Esme
Very friendly and informative
Very friendly and informative . Nice atmosphere and clean.
13 maart 2026
Antwoord van Powells Jewellery
Thank you for such a lovely 5 star review Audrey.
Hoping to see you again soon.
Kindest regards,
Esme
Antwoord van Powells Jewellery
Thank you for a glowing 5 star review Bryan.
We hope to see you again in the future.
Kindest Regards,
Esme
Just the best
Powells are just the best jewellery shop there is. They are good people with exceptional knowledge. I wouldn't dare go anywhere else.
4 maart 2026
Antwoord van Powells Jewellery
Hello Josh,
Thank you for such a kind review. We always enjoy your visits to the store.
Looking forward to you visiting again soon.
Kindest regards,
Esme
Absolutely thrilled with my purchase
Absolutely thrilled with my purchase. Staff went above and beyond for me. Incredible service, great price and beautiful quality. Excellent customer experience, I definitely recommend Powell’s.
4 maart 2026
Antwoord van Powells Jewellery
Hello Cheryl,
Thank you for your kind words and lovely 5 star review.
We look forward to seeing you again in store.
Kindest regards,
Esme
Friendly and excellent service
Friendly and excellent service. Lovely pieces of jewellery. Definitely would use Powells again.
20 februari 2026
Antwoord van Powells Jewellery
Hello Kathy,
Thank you for your lovely 5 star review. We hope you are enjoying your new signet ring!
Kindest regards,
Esme
A gem of a jewellers
I left a few pieces of jewellery for repair.
The estimate came through very quickly and the work was completed in a few days.
Orla was very friendly and helpful, as was the other lady ( sorry I didn’t get her name) who I dealt with when I went to collect my jewellery.
I have used this jewellers on a few occasions and the service has always been excellent.
I will return.
Many thanks Sue Watmore
26 februari 2026
Antwoord van Powells Jewellery
Hello Sue,
Thank you for such a positive 5 star review. I'll notify Orla of your kind words.
We look forward to welcoming you back into store.
Kindest regards,
Esme
Choosing wedding rings
Powells were very helpful and patient whilst we looked at some wedding bands. Offering advice on style and fit. They have some very beautiful rings and offer a great selection. They are knowledgeable about the product and go above and beyond to make sure you are happy with your choice.
21 februari 2026
Antwoord van Powells Jewellery
Hello Nicola,
Thank you for such a lovely 5 star review. We are so happy you love your new wedding ring.
We hope to see you again soon.
Kindest regards,
Esme
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