Simply. Great service. Dispatched same day after ordering. Two days later was using mower again. Excellent and highly recommended.
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Lees wat reviewers zeggen
Part out of stock everywhere. Notified me when available again - ordered and delivered within 3 days. Other companies ignored my requests for info so full marks on keeping me informed and fulfilling... Toon meer
Bedrijf heeft geantwoord
The strimmer spool for the Hyundai brush cutter looked like the original it replaced, even down to the blue nylon cord that came with it. Good value for money and your site is a lot easier to navigate... Toon meer
Bedrijf heeft geantwoord
I’d recommend that the parts list groups items, such as clutch cables, together in the listing. I didn’t find the correct one for my mower until I’d ordered and received the wrong item. I found the co... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Power Spares is a trading name of Genpower Limited. As part of the Genpower family Power Spares offers you the expertise, efficiency and quality assurance of a large organisation which uses the latest warehousing, distribution, customer service and inventory management technology to ensure that you receive your parts as quickly as possible. We have a vast stock-holding of spare parts in our UK warehouses to ensure that when your machine needs repair, we're here to help you get back up and running as quickly as possible.
Contactgegevens
Isaac Way, SA72 4RW, Pembroke Dock, Verenigd Koninkrijk
- 01646687880
- Parts@genpower.co.uk
- power-spares.co.uk
4,6
Uitstekend
845 reviews
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Heeft 69% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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great items good service
16 juli 2026
Antwoord van Power Spares
Hello,
Thank you for taking the time to leave a review. We are glad to hear you received great items and good service.
Kind Regards, Rukshal
I needed to know if I could return the…
I needed to know if I could return the product...
23 juli 2026
Antwoord van Power Spares
Dear Steve,
Thank you for your review. We are sorry to hear you needed to enquire about returning your product, and we apologise for any inconvenience caused.
Kind Regards, Rukshal
Antwoord van Power Spares
Dear Michael,
Thank you for your review. We are glad to hear you enjoyed quick delivery and a fast response from our team.
Kind Regards, Rukshal
An absolute shambles!
Between mixed messages from customer services, a missing order and the option of a replacement order with parts missing it was an absolute shambles.
Needless to say we opted for a full refund which they made us wait for, of course. We ordered elsewhere and everything arrived in a matter of days.
22 juli 2026
Antwoord van Power Spares
Hi Sally, thank you for bringing this to our attention. We are deeply sorry for the frustrating experience you had with your order, the conflicting communication from our team, and the delay regarding your refund. This falls far short of the standards we strive to maintain.
We sincerely apologise for this.
Kind Regards
Rukshal
Arrived as expected
Arrived as expected. Works on my mower after a bit of cosmetic fiddling to allow clearance of the bulb
23 juli 2026
Antwoord van Power Spares
Dear Mark,
Thank you for your review. We are pleased to hear your item arrived as expected and that it worked well for your mower.
Kind Regards, Rukshal
They allowed me to pay for a part
They allowed me to pay for a part, when it didnt arrive within a week i had to ring them to find out they were out of stock, no communication about this, then was told might be in stock in 3 weeks maybe longer. Really poor service i feel but as the only Hyundai parts place i feel i am stuck and will have to wait
29 juli 2026
Antwoord van Power Spares
Dear Luke,
Thank you for bringing this to our attention. We are deeply sorry for the lack of communication regarding the stock status of your part and the delay you are experiencing. We sincerely apologise for letting you down and falling short of expectations.
Kind Regards, Rukshal
Every time I phone them they know what…
Every time I phone them they know what part I need for my machine, very helpful easy to order brilliant.
29 juli 2026
Antwoord van Power Spares
Dear Andrew,
Thank you for leaving a review. We are delighted to hear that our team has been consistently helpful in identifying the parts you need and making ordering easy.
Kind Regards, Rukshal
Antwoord van Power Spares
Dear Mabel,
Thank you for your feedback. We are pleased to hear you had no issues and experienced prompt delivery.
Kind Regards, Rukshal
Quick reply to my enquiry with links to…
Quick reply to my enquiry with links to the required parts included. Fast delivery
28 juli 2026
Antwoord van Power Spares
Dear John,
Thank you for taking the time to leave a review. We are glad our team responded quickly with the necessary links and that your parts were delivered fast.
Kind Regards, Rukshal
Antwoord van Power Spares
Dear Peter,
Thank you for your review. We are glad to hear you experienced excellent service and fast delivery.
Kind Regards, Rukshal
Quick delivery.
20 juli 2026
Antwoord van Power Spares
Dear Ian,
Thank you for your feedback. We are pleased to hear you received quick delivery.
Kind Regards, Rukshal
Good all round service.
27 juli 2026
Antwoord van Power Spares
Thank you for taking the time to leave a review. We are happy to hear you received good all-round service.
Kind Regards, Rukshal
Antwoord van Power Spares
Thank you for your review. We are glad your order was well packed and arrived quickly via tracked delivery.
Kind Regards, Rukshal
Ordering spare was simple and order…
Ordering spare was simple and order completed. Delivery took a while but I guess that was out of power spares control.
24 juli 2026
Antwoord van Power Spares
Dear Anthony,
Thank you for sharing your experience. We are glad ordering your spare was simple, though we sincerely apologise for the delay during delivery.
Kind Regards, Rukshal
Hyundai mower cable replacement...
Got through to the parts dept. quickly.
Friendly and helpful csa.
Part came the next day correctly.
Fantastic service, as always.
Well recommended...
Thank you.
Mower repaired within 2 days..
👌
24 juli 2026
Antwoord van Power Spares
Hello,
Thank you for leaving such a fantastic review. We are thrilled to hear our parts department resolved your issue quickly and got your mower back up and running within two days.
Kind Regards, Rukshal
Excellent Service
Easy to order
Delivery quick
Very pleased with the ordered item
Excellent service
17 juli 2026
Antwoord van Power Spares
Dear Marion,
Thank you for taking the time to leave a review. We are delighted to hear you found ordering easy and were pleased with the quick delivery and item quality.
Kind Regards, Rukshal
Everything was fine apart from the…
Everything was fine apart from the tracking of delivery which was split in two batches. Everything got delivered but tracking still shows that it is still waiting to be dispatched. Tracking is hopeless.
24 juli 2026
Antwoord van Power Spares
Dear Colin,
Thank you for bringing this to our attention. We are glad all items arrived safely, but we sincerely apologise for the frustration caused by the inaccurate courier tracking information.
Kind Regards, Rukshal
Antwoord van Power Spares
Dear Steven,
Thank you for your review. We are pleased to hear you experienced good customer service and quick delivery.
Kind Regards, Rukshal
Antwoord van Power Spares
Dear David,
Thank you for your feedback. We are delighted to hear that you found ordering online easy and enjoyed super quick delivery.
Kind Regards, Rukshal
Antwoord van Power Spares
Dear Kenty,
Thank you for taking the time to leave a review. We are glad to hear you enjoyed fast delivery and were happy with your item.
Kind Regards, Rukshal
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