Overall decent betting site but some weird bonus fine print where I would have won more money but I didn’t read the fine print. It’s still bonus money but the chat didn’t really give me a good answer... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
reached out to customer service with a issue on my account. very impressed with the immediate attention and quick resolution to my issue that i received. Special shout out to Ruby who handled my c... Toon meer
I had a small winning streak at PowerPlay and requested a payout. Instead of receiving the money I got stuck in a verification loop that dragged on for more than a week. Support replied slowly and mo... Toon meer
Bedrijf heeft geantwoord
Its a great experience good variety of games great bonuses just never any luck lol
Bedrijfsgegevens
Over PowerPlay
Geschreven door het bedrijf
PowerPlay is an online gambling company providing sports betting and casino game services to Canadian players. We bring you major sports markets from around the world alongside a full lineup of casino games, all on a fast, reliable platform built for seamless play. Whether you’re on desktop or mobile, PowerPlay is designed for ease of use, speed, and smooth gameplay. What sets us apart isn’t just what we offer, but how we deliver it: bold, energetic, and built for players who want more than the ordinary.
Sports fans can explore a wide range of betting opportunities, covering football, basketball, tennis, hockey, soccer, and countless other leagues and competitions worldwide. You can place pre-match bets or take advantage of our live betting options to engage with the action as it unfolds.
For casino enthusiasts, PowerPlay offers a premium portfolio of games, including the hottest slots, classic table games, and exciting live dealer tables streamed in high definition.
PowerPlay focuses on delivering tailored experiences for Canadian players, including Ontario, where we’ve been licensed since 2023 to provide safe and regulated gaming through iGO and the Alcohol and Gaming Commission of Ontario (AGCO).
Beyond variety, we’re all about rewarding play. Players can enjoy attractive welcome bonuses, other regular promotions, a VIP program that recognizes your loyalty, and dedicated customer support across multiple channels with real human support and no bots.
Sports fans can explore a wide range of betting opportunities, covering football, basketball, tennis, hockey, soccer, and countless other leagues and competitions worldwide. You can place pre-match bets or take advantage of our live betting options to engage with the action as it unfolds.
For casino enthusiasts, PowerPlay offers a premium portfolio of games, including the hottest slots, classic table games, and exciting live dealer tables streamed in high definition.
PowerPlay focuses on delivering tailored experiences for Canadian players, including Ontario, where we’ve been licensed since 2023 to provide safe and regulated gaming through iGO and the Alcohol and Gaming Commission of Ontario (AGCO).
Beyond variety, we’re all about rewarding play. Players can enjoy attractive welcome bonuses, other regular promotions, a VIP program that recognizes your loyalty, and dedicated customer support across multiple channels with real human support and no bots.
Contactgegevens
Sign-up bonus for both Casino & Sports
Houd rekening met het volgende
3,4
Gemiddeld
599 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van PowerPlay
Hello Mark,
Thank you for your feedback! We appreciate it!
Kind regards,
Nick
Power Play Team
Payment and bonus
4 september 2026
Antwoord van PowerPlay
Hello Jeffrey,
Thank you for your feedback! We truly appreciate it!
Kind regards,
Nick
PowerPlay Team
Great people make the great
What makes the experience great is the fastest rolls and the fast deposits I don't really have a complaint with anybody and they don't hold up my money for days on it, this is when I do have to speak to some representative they tend to go above and beyond their job to make sure that I get what I'm looking for sales if they can't settle it they will send it to a higher up then really really within 48 hours
3 september 2026
Antwoord van PowerPlay
Hello Richard,
We are so happy to hear that our fast service and efficient deposit process have made such a positive impression. It's wonderful to know that our representatives have gone above and beyond to assist you, ensuring your needs are met promptly, even when escalating to a higher level.
We truly appreciate your kind words.
Kind regards,
Nick
PowerPlay Team
Did not receive my bonus,sent message…
Did not receive my bonus,sent message not replied.
1 september 2026
Antwoord van PowerPlay
Hello Jim,
Thank you for your feedback. We are sorry to see that you were left disappointed with our services. I have checked our records and I could not find any chats or emails received from you regarding the issue mentioned above.
Rest assured our team will be in touch shortly to provide assistance.
Kind regards,
Nick
PowerPlay Team
evlerytime I need help to my account…
evlerytime I need help to my account they action right away.thanks
30 augustus 2026
Antwoord van PowerPlay
Hello Shioku,
Thank you for sharing your feedback.
We're glad you are satisfied with our service.
Kind regards,
PowerPlay Team
Doesn’t pay out much and it doesn’t…
Doesn’t pay out much and it doesn’t have a lot of game providers that I like
22 augustus 2026
Antwoord van PowerPlay
Hello Amy,
We appreciate your feedback regarding the payout and game provider selection. We are always working to expand our offerings and improve the experience for our players.
Kind regards,
PowerPlay Team
Great Casino
By far, one of the best online Casinos. Great offers, fast withdrawals, excellent customer service.
22 augustus 2026
Review zonder uitnodiging
Antwoord van PowerPlay
Hello Mehdi,
Thank you for sharing your feedback.
We're glad you are satisfied with our service.
Kind regards,
PowerPlay Team
Antwoord van PowerPlay
Hello Trevor,
Thank you for sharing your feedback.
We're glad you are satisfied with our service.
Kind regards,
PowerPlay Team
Honestly great customer service and good site to play on So Far.
Honestly, so far, this site has been above par, in my opinion.
12 augustus 2026
Antwoord van PowerPlay
Hello Nicole,
Thank you for sharing your feedback.
We're glad you are satisfied with our service.
Kind regards,
PowerPlay Team
Antwoord van PowerPlay
Hi Shane,
Thank you for your feedback! We are happy to see that you are satisfied with our service.
Kind regards,
Nick
PowerPlay Team
Antwoord van PowerPlay
Hi Jerry,
Thank you for your feedback, we appreciate it!
Kind regards,
Nick
PowerPlay Team
Slow support and sudden document requests ruined my time at PowerPlay
I had a small winning streak at PowerPlay and requested a payout. Instead of receiving the money I got stuck in a verification loop that dragged on for more than a week. Support replied slowly and mostly with template answers that didn’t solve anything. The whole process left me more stressed than satisfied.
That’s why I looked at FieryPlay.plus next. The cash-out side worked without the long delays and support actually responded with useful information.
5 augustus 2026
Review zonder uitnodiging
Antwoord van PowerPlay
Hello Pol,
Thank you for your feedback. We are sorry to hear about your experience. We have requested your email address so we can locate your account and provide assistance with your case.
We look forward to hearing from you.
Kind regards,
Nick
PowerPlay Team
Antwoord van PowerPlay
Hello Malcolm,
We’re sorry to hear about your experience. Our games are RNG-based, meaning that the outcomes are determined entirely by chance and luck.
Kind regards,
Nick
PowerPlay Team
Sometimes when i get a bonus it dont…
Sometimes when i get a bonus it dont pay out hardly anything and it freezes right when. Im winning
30 juli 2026
Antwoord van PowerPlay
Hello Buck,
We are sorry to hear about your experience. We have sent you an email to follow up on the issues you mentioned and assist you.
Kind regards,
Nick
PowerPlay Team
Antwoord van PowerPlay
Hi Jacklyn,
We are truly happy to hear that you had such a positive experience with us. Thank you for sharing your kind feedback!
Kind regards,
Nick
PowerPlay Team
Lack of UFC prop bets is really holding…
Lack of UFC prop bets is really holding you guys back
20 juli 2026
Antwoord van PowerPlay
Hello Michael,
We appreciate your feedback regarding the UFC prop bets. We're actively working to expand our offerings.
Kind regards,
Nick
PowerPlay Team
PowerPlay Casino
PowerPlay Casino – Auto-Applied Bonus Trap
On 27 July 2025 I deposited CAD 20 of my own money and won CAD 2,661.30. Minutes later the casino locked and removed the winnings, claiming I had accepted a 35x wagering bonus with a 10x max cashout.
I never opted in. No pop-up, no confirmation, no bonus visible in my wallet or transaction history at the time.
PowerPlay staff later admitted the bonus was applied automatically without consent:
- Manager Nick confirmed the auto-application and offered CAD 100 “compensation.”
- Agent Amorette stated: “Bonuses are automatically applied to all deposits. You should have known.”
No opt-in logs, timestamps, or wallet entries were ever produced.
I escalated to CasinoMeister. Max ruled against me on the basis of a single weak chat line while ignoring the staff admissions and complete absence of consent evidence. PowerPlay is listed/reviewed on that site.
This is a deliberate design: auto-apply high-wagering, low-max-win bonuses, then confiscate legitimate cash wins under terms the player never accepted. Curacao licensing provides no real protection.
Warning: PowerPlay looks normal until you win real money. Then the trap closes.
Screenshots, full chat logs, and staff admissions available on request.
27 juli 2025
Review zonder uitnodiging
Antwoord van PowerPlay
Hello Gabryel,
Thank you for sharing your feedback with us! We are happy to see that you are satisfied with the offered bonus.
Kind regards,
Nick
PowerPlay
Easy to navigate website
Easy to navigate website. Never had difficulty to place any bets. Pay out takes extra few hours to be deposited but, experience overall has been great
10 juli 2026
Antwoord van PowerPlay
Hello Bob,
Thank you for sharing your feedback! We are happy to see that you are enjoying the website.
Kind regards,
Nick
PowerPlay
Antwoord van PowerPlay
Hello Alfred,
Thank you for your feedback. We are sorry to see that you were left disappointed. After escalating the issue with our payment processor, the deposited amount was successfully added to your account.
We remain at your disposal.
Kind regards,
Nick
PowerPlay
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.