Have had issues with my charger for a long time now. Can’t seem to contact support, you don’t get a timely response via email. I’ve had to get the charging port changed on my car and it successfully... Toon meer

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Lees wat reviewers zeggen
Everything from initial installation, the equipment & use the tech has great at to this stage. The app is easy to use the automated process of plug in to charge with one-click approval pushed to ipho... Toon meer
Revised to 5* Post PV action on feedback Positives 1. Great value - cheapest I could find on the market. 2. Installed (chargedEV) - knowledgeable with neat install. 3. Fairly quick in... Toon meer
Bedrijf heeft geantwoord
What a fantastic experience from start to finish. Sonny at PowerVerse made this whole experience easy and seamless and kept me well up to date. 5 weeks from placing order to having a fully install... Toon meer
Bedrijfsgegevens
Over Powerverse
Geschreven door het bedrijf
For over a decade, the organisation has been building and growing meaningful partnerships across the energy transition as a developer, financier and operator of utility-scale solar. This approach to solar offers many benefits to partners such as Powerverse, by leveraging economies of scale, ethical and sustainable procurement, and continuous improvement on quality and efficiency.
Contactgegevens
Verenigd Koninkrijk
- 020 4586 6768
- support@powerverse.com
- powerverse.com
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Perfect service from start to finish…
Perfect service from start to finish and was installed within 2 weeks. The charger is working a treat. Best investment so far
Good value …
Hi after a few hiccups everything was sorted out and aftercare was very good plus the price was very good regard
Good price
Good price, quick installation and it works, including the app for android
Good product with helpful team
Good communication from company during installation process, and the guy who installed it did a neat job, with careful discussion of the integration with solar system. Having had it for some months now, can say charger works well, app just a little odd at times, in that it sometimes appears to hang once the car has charged on a schedule, and not allow stopping, boosting, display of charge, etc, until you unplug the car. Also would like the schedule to charge again the following night to the same schedule, without having to unplug the car and plug it in again, as the charge is often not complete in one night.
Can’t fault it to date
Simple pre-fit questionnaire. Good and tidy install . Unit and app working well. Paperwork received. Can’t fault the total experience, especially at such a competitive price
Powerverse EV charger
Amazing service from order to installation, got it with new year discount for £599 incl installation. Very clear information and on time and neat installation done. Amazing customer service. Would prefer option re cost per unit on the app history information.
Highly recommended.
Great service and incredible value for money
You know how it is, an email arrives offering a great deal and you wonder whether the old adage of 'if it looks too good to be true, it almost certainly is' starts echoing around your head.... that adage remains true in most cases but Powerverse are certainly an exception.
I did some research and the company, a part of Lighthouse BP, certainly appeared to be completely genuine, I called and spoke to Sonny who clearly knew his stuff and was incredibly helpful, he assured me he would be my contact throughout the process should I have any issues and I ordered my new EV charger. This turned out to be a great decision!
I could not get close to the price offered anywhere else, I could easily have spent twice as much. The VCHRGD charger offered everything I wanted, solar compatibility, load balancing, personally I chose untethered, I prefer the less cluttered look on the front of the house but tethered was an option, however I did want the option to lock a cable to the charger and icing on the cake was a 3 year warranty .
The service from Powerverse and EV Domestic, my installers was impeccable, everything I was promised was delivered, on time and without any fuss. I was contacted immediately by EV Domestic and a date was agreed for installation, my charger arrived 7 days before the installation date, the installation was completed neatly and efficiently exactly when I was told it would be.
I did contact Sonny to clarify a couple of questions that occurred to me during the process and again received straightforward answers and great advice.
While I don't recommend believing all the emails you receive, I can, and absolutely do, recommend Powerverse, I am one very happy customer!
Great Customer Service and Charges without issue.
Ordered with PowerVerse and was called the following day to get the installation booked in. Other companies had quoted 2 months waiting time, however I was surprised I was given an installed date within 2 weeks.
Charger was dispatched to me shortly after, unfortunately the charger was damaged in transit by the courier. This was quickly resolved by PowerVerse and a replacement unit was sent out swiftly.
Installation was carried out by ChargedEV, installation took no more than 3 hours. Engineer was very polite and explained the processes and confirmed the location of where everything was going.
App is very easy to use and schedule the charge!
Customer service has been excellent with PowerVerse!
Purchased a charger from Powerverse and…
Purchased a charger from Powerverse and had it installed by ChargedEV. The e2e process was great and the sales support I got from Powerverse (Megan) was really helpful. On the day of install, the engineer (Steve) from ChargedEV was great and undertook the install carefully and considerately with no mess.
Overall, super happy experience from both ChargedEV and Powerverse.
Great kit for Electric car charging
Everything from initial installation, the equipment & use the tech has great at to this stage. The app is easy to use the automated process of plug in to charge with one-click approval pushed to iphone is great. The actual app is great too, easy to set & change charging times based on tariffs etc. The backup of having 2 RFID cards is helpful for when wifi has been out or the odd time the app hasn't been responsive (I think this is when they update)
Powerverse - EV Charger
I've had a great experience of working with Powerverse. The installation of my charging unit was incredibly well managed and clearly communicated throughout. The aftercare service provided by the team at Powerverse has been brilliant.
Easy and Streamlined
From installation to daily use, this charger has been so easy! The app is easy to use and if you need customer service, they are VERY quick to respond. We highly recommend Powerverse!
Excellent professional service
Excellent professional service.
Great product at a great price.
Great installation process and easy to…
Great installation process and easy to use mobile application!
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