Precious Metal Reviews 

Matt and Chris made buying my car a great experience from start to finish. Even before I arrived the customer service I received when making enquiries and booking an appointment was fantastic. No hard sell just genuine guys who answered any questions I had and gave me all the time I needed to make sure the car was right for me.

This is my third car from Mat at Precious Metal. Absolutely faultless service every time - he really does make you feel as though you're his only customer. The car is in great condition - they always are - and the whole process has been seamless. I'd struggle to use anyone else.

5 star 🌟 for me ..

Fantastic company

From start to finish Mat went through everything with me ..
Great guy .. very happy with my car

Great service
The car was immaculate on collection
Every detail was great
Chris was very helpful through the whole process

Very smooth process. Mat is a top lad and made sure to explain everything to me in a simple manner and also had the patience to go over anything I needed answering. 10/10 experience.

What can I say, what a breath of fresh air, fantastic communication from start to finish. Delivery to my place of work by Mat and I live 130 miles away! After a bad experience with a previous car from another garage I researched these guys A********* absolutely love my new Audi Q3. Thank you so much!!!

Impromptu call in and met Mat who talked us through the car we had spotted online. He was knowledgable about the car features and EVs in general. Very friendly service and never felt under pressure at any point.
Would gladly use again.

As always Chris and Matt have delivered not only on what I wanted car wise but also with their expertise and professionalism. There wouldn't be another company I'd ever use to get a car. Thanks for all your hard work delivering what I asked for

I cannot speak highly enough of this business. From the moment I found my car they communicated with me every step of the way.
I love my car. They didn’t even comment on my driving on the test drive! Would highly recommend.

I telephoned regarding a car I had seen online and Chris couldn’t have been more helpful.
Due to workload I was unable to visit the car personally and Chris kindly sent me a video of the car.
Delivery was arranged and the car arrived just as expected following conversations and video.
The delivery man was very good and took time to explain features etc of the car
Very highly recommend Precious Metals and the service they provide.
Massive thank you

What a fantastic experience I had buying my dream car. From sending a message to the quick response from Chris to arranging a viewing was flawless. Chris was accommodating when I couldn’t get there in the time we had arranged. On arrival was offered refreshments. Viewing the car I was not pressured in any way, was left to look around and decide without the typical salesman speech.
After sales was great too. What a lovely pair of gents running the business. Would highly recommend this garage to anyone.

I started looking for the right car in October 2024.
One of my very specific requirements was that those I wanted to buy from were competent, trustworthy, and available to answer my questions without making me feel like I should already know the answers.

I found the car I was looking for at Precious Metals in Wakefield after months of searching online. I got in touch right away, and Chris answered with the details I requested. In short, I was driving my new car home within the next 72 hours.

Please think about getting in touch with Chris or Matt at Precious Metals if you're looking to buy or replace the car you have. They're friendly but not pushy, and they're quick without making you feel rushed.

As I drove off, Matt said to me, "Please give us a call if you need anything after today." I remember this because it indicated that if I had any issues after the sale—which I haven't, of course—they would be there to help. I love my new car

P.S. The same week that I told my story, my sister bought a car from Precious!

Would I buy another car from these guys? ABSOLUTELY!!! Mat and his team made buying my car a really great experience. Mat's enthusiasm, attention to detail and customer service is brilliant. I saw the car on AutoTrader, sent Mat an email and he phoned me within the hour. Talked me through the details of the car, no hard sell and said he could have it delivered in te next couple of days. Mat's colleague Iso dropped off the car, he even got it cleaned in my home town just before he handed the keys over - great service. Iso took me through the controls and set up my mobile etc - really nice guy. These guys love what they do and are passionate about cars and great customer service!

5 Stars – Fantastic Experience at Precious Metals!

I recently bought a car from Precious Metals and couldn't be happier with the experience. The service was outstanding from start to finish – friendly, professional, and genuinely helpful. They made the whole process smooth and stress-free. Most importantly, I absolutely love the car! It’s exactly what I was looking for, and it’s been running perfectly. I highly recommend Precious Metals to anyone looking for quality vehicles and top-notch service.

I would like to thank Matt and Chris for their excellent service they are really friendly and helpful, I would also recommend going down to see them if you're after a quality car at good prices

Mat was so helpful from the very start. Arranged a tour of the car inside and out and helped with any queries.
Great week arranging the collection and fabulous service throughout. I love my new Audi A3 convertible and wouldn’t hesitate to purchase another car from them. Thank you.
Rebecca from Devon

From start to finish, my experience with Precious Metal was absolutely first class. Chris and Matt aren’t just great at what they do—they are the elite, the Maverick and Iceman of the performance car world (I'll let them argue over who's who). From the first message to handing over the keys, it was clear I wasn’t just dealing with salesmen—I was dealing with real enthusiasts who genuinely care. Everything was transparent, quick, and hassle-free. And let’s be honest, that’s not always the case in the car world.

The Mach-E itself? Absolute game changer. Silent, smooth, and packed with power—feels like I’ve jumped straight into Maverick’s cockpit. If you’re looking to make the switch to electric and still want something that gets the pulse racing, this is the one.

If you’re in the market for a car and want an experience that’s more “need for speed” than “endless paperwork,” get yourself down to Precious Metal. Legends.

From the moment my wife, Sam, and I arrived at Precious Metal in Wakefield, we knew we were in good hands. We were greeted with a genuine Yorkshire smile from Mat, who was an absolute star – so kind and incredibly friendly, he instantly put us at ease. It was also lovely to have Chris pop in to say hello, you could tell straight away that these two brothers run a proper, trustworthy business.
Having seen their fantastic 5-star rating on Trustpilot, our expectations were high, and Precious Metal certainly didn't disappoint! The premises were immaculate and very presentable, and the customer facilities were spot on – really nice and even felt a bit like being in someone's home. Matt even made us a cracking cuppa coffee, which was a lovely touch and very much appreciated.
The whole process of buying our new car was so easy and straightforward. We spotted a car we loved, and just a few days later, we were driving it away! There was no pressure, just honest and helpful service from start to finish. What really stood out to us was the genuine kindness of Chris and Matt. It's little things like that that truly make a difference.
Honestly, by the time we left Precious Metal, we felt like we'd made new friends. DJ and Sam, two warm Yorkshire folk, can wholeheartedly say that our experience with Chris and Matt was exceptional. If you're looking for a professional, friendly, and trustworthy place to buy a car in Yorkshire, look no further than Precious Metal. We wouldn't hesitate to recommend them to anyone and everyone. A well-deserved 5 stars from us!
Thanks again, Chris and Mat!

I’m absolutely in love with my new car! I found my new merc on autotrader and Mat was so helpful throughout the whole process and has been there pretty much 24/7 to help with all of my requests and silly questions. He has really gone above and beyond and also reunited me with a sentimental item that I’d accidentally left in my old car that I traded in! I would 110% recommend precious metal to anyone who is looking to buy or finance a new car. They really are one of a kind! Thank you all so much!

First of all the car is brilliant, a really good quality car, exactly as described - thank you!
Service. Mat was engaging and really helpful in the lead up to me getting ownership of the car - always on the end of a phone if I had questions, sent extra videos of the car, flexible on delivery, just fantastic.
On the day of delivery the car was perfect, but unfortunately I had a problem with my old car that was due to be part exchanged. Mat offered to take this to a garage and have it looked at. It was a very stressful situation for me and Mat went above and beyond to get it all resolved - a breath of fresh air > problem solving rather than problem creating.
Now the car has been fixed and all is sorted and everyone is happy. I'm loving the car and don't intend changing it any time soon, but when I do I'd definitely use Precious Metal again to source the next one!
Thank you Mat for all your help.