Precious Metal Reviews 

Great experience dealing with Matt for the first time. Great service and great product, 1st class.
Thank you for making the experience smooth and enjoyable 😊

These guys r great phone calls messages looked after myself through everything even though I was in Newcastle first class and thank you for a great car definitely recommend you to anyone 👍

Having owned my Jaguar F-Pace for 8 years and clocked 92k miles, I wanted to trade it in for a newer one. I used Autotrader to identify two possible replacements and the experience between the two dealerships was astounding.

From my first phone call with Mat at Precious Metal, he was polite, friendly and seemed to genuinely care about my situation to help me find a new car. He followed up promptly via email and checked in with me regularly to understand my position. Mat is an excellent sales man in the sense that he remembers small, personal details such as my daughters names, which helped us to quickly build rapport and made me really want to make my purchase from him as opposed to the other dealership.

Almost two months passed before I actually test drove and purchased the car (as my husband was eager for a Tesla!). Mat kept in contact but never pressured me or used scare tactics to encourage me to purchase. He even kindly moved my car seats out of my car and into the new one so I can test drive it with my daughters (which was very exciting for them!)

When I purchased the car, it was valeted inside and out and looked brand new. Mat took care of all the paperwork and made it really easy for me to purchase from him.

I can’t recommend Mat highly enough. He is a really lovely gentleman, extremely knowledgeable and professional and I would take my business to him again in a heartbeat.

I can’t thank Mat & the team enough for making purchasing my new car so effortless and stress-free! My family, friends and I are all returning customers… for good reason! They truly do go above and beyond to ensure they get to know what is right for you and completely deliver the perfect car. I highly recommend the team to anyone!

I found a BMW 1 series on the internet and went through My Car Credit to purchase the vehicle.
Chris was brilliant from me ringing to reserve the car, to me collecting the car just 2 days later. Super quick and pleasant purchase.
Everything was perfect and I absolutely love my new car. Thanks Chris!

Absolutely amazing experience once again! This is my second time getting a car from Precious Metal, and I couldn’t be happier. The process was so smooth and hassle-free, and the team made everything incredibly easy from start to finish. I’m beyond thankful for their professionalism and excellent customer service. Loving my new Mercedes CLA – highly recommend them to anyone looking for a stress-free car-buying experience! Thank you Mat!

Great experience all round. Would definitely recommend and use again.

Mat was extremely helpful and ensured that I knew every important detail about the car. The service was fast, friendly and efficient. I would definitely recommend.

Sorry for the late review. Oh Chris what a wonderful yorkshire man friendly. Funny. Honest and true to word. Fantastic driving lesson lol and I passed lovely drive through the streets of wakefield!!! However I love my new motor and to be honest I will not be purchasing a motor from anywhere else. Precious metals all the way . Do I miss my mini what mini?
Many thanks for everything
Hannah

Browsing through auto trader I stumbled upon Precious Metal and most importantly my rather lush car!!

I called over the Christmas period and the showroom was closed. I obviously worried someone would snap this beauty up. But fear not Mat was on it and called me back a few hours later. Absolutely delighted we made arrangements for me to come and view the car and I paid a fully refundable deposit.

I am fully aware of the level of perfection I expect from a used car and just how hard it is to meet my expectations but the car absolutely did!!

So, I guess what I’m trying to say is THANK YOU for my stunning car and making the whole process so seamless. You are a brilliant, personable family run business and I know exactly where to come for any more cars. I wouldn’t hesitate to recommend you.

Just brought home my gorgeous new car! I can’t recommend Mat at Precious Metal highly enough—he made the entire process enjoyable, carefully walked me through my options, and truly listened to what I wanted. His attention to detail was impeccable, ensuring I understood everything along the way. As a thoughtful touch, he even gifted me a bottle of Prosecco since I picked up the car around my birthday. Such a wonderful, family-run business! If you’ve been put off by typical car sales experiences, these are the people to trust!

We have just received our second car from Mat. We bought a car from Mat two years ago and the service from start to finish was second to none, nothing was too much trouble and he went above and beyond with everything! This time around we were looking for a specific car and Mat sourced the car we wanted for us. We couldn’t recommend Precious Metals anymore if we tried and we definitely won’t ever go anywhere else to get our future cars!

Flawless service as always from start to finish!

This is my second car purchased from Precious Metal and Mat always manages to find me the spec of car I want at the best possible price and makes the whole process so easy and straight forward.

Both Mat and Chris are so genuine and friendly and I have no hesitation in recommending them!
I wouldn’t go anywhere else for a car and will 100% be back

Couldn’t fault this place..
from the minute we walked in these guys Mat and Chris
(brothers) made us so welcome..
very professional and knowledgeable,very friendly genuine nice people..we were very impressed ,they are obviously dedicated to their business…their cars are immaculate…I would recommend them every time and will definitely be back if I need to change my car.. over the moon with my Jaguar F Pace Portfolio..thanks guys. Diane.

I don't usually post reviews but after purchasing my second car from Precious Metals in 4 years I wanted to share my experience.

I collected my car directly from them this week and the whole process from asking Mat to find me a car in line with the specification I preferred to signing the completion paperwork has been nothing but brilliant.

The customer service levels Mat afforded me were second to none.

Nothing was too much trouble, communication was regular and Mat gave me the impression that he was as excited as me in sourcing the car of my choice.

Not only did he find me the right car he came in well under the budget figure I gave him to work with too.

Both Mat, who looked after me and Chris, Mat's brother and business partner are passionate people when it comes to cars and their enthusiasm, attention to detail and customer service cannot be faulted..

I have absolutely no hesitation in recommending Precious Metals and would strongly suggest you give them a try if you're in the market for a new car.

You will not be disappointed..

From walking in the showroom Matt and his brother found the perfect balance of being knowledgeable, professional and totally invested in our car buying journey but without being pushy !
This excellent level of customer care and attention continued right through the process - even to the point of personally delivery the car and making sure all aspects were easy and stress free .
What a joy to find that in this day and age and especially in the car industry !
Would wholeheartedly recommend them !

We had a great experience buying from Chris. He was responsive, helpful, polite and friendly. The car is an absolute beauty. I would highly recommend Precious Metal to anybody looking to buy a luxury vehicle and wanting excellent service.

Absolutely amazing service!

Me and my partner purchased a car from Precious Metals recently and the service was 10/10 all the way through. They could not do enough for you. They check absolutely everything on the car before they allow you to leave with it to ensure you have no problems after the purchase. We are already recommending them to others!

We will definitely be back here again in a few years when we want to change our car again.

This was our first business dealing Precious Metal.Must admit it was a pleasurable experience. Our main dealing was Mat Truman. A genuine gentleman and very humble. Our phone dealings were to the point and all matters were dealt with seamless precision. Wouldn’t expect any different for a well run family business.
The only downside to the whole experience was the much talked about tea. It wasn’t Yorkshire 😖

The service we received from Mat at Precious Metal was excellent. From the first car showing through to delivery and the offer to print private plates on our behalf delivered the highest levels of customer service. We will absolutely be recommending Precious Metal to friends and colleagues. Well done PM Team you are definitely right up there when it comes to Customer Service.