Precious Carbon Reviews 

40
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

The whole process was amazing, the communication they have is perfect, they let tou know of problems and give you solutions. If you ask for an update, they reply quickly and usually with a picture of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Great Customer overall service. Please keep in mind which I find out after placing the order, the ring setting you choose must likely are custom-made to order. The are not off the shelf. Because of... Toon meer

Beoordeeld met 5 van de 5 sterren

I love the ring so much! ❤️ The price is great, and even though it took some time, I have absolutely no complaints because Alex always made sure to keep me updated and answered all of my questions... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Shipping took a little longer than expected. My band is not exactly what I was expecting or what was pictured, the image showed a raised basket so that you would be able to wear a band flush against... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenfabrikant
  2. Juwelier

Geschreven door het bedrijf

Precious Carbon is a diamond retailer that sells natural and lab-grown diamonds and we also offer a wide range of elegant diamond jewelry pieces. We care about our customers and want to make buying diamonds easy and affordable. Our founders have over two decades of experience in the diamond industry, and they realized that customers were paying too much for diamonds. They founded Precious Carbon with a promise to match or beat prices in the market, so that customers get value for their money.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

40 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(40)

40 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

No regrets!!

What can I say. I was super skeptical at first because it was all online. But that’s the world we are in. Precious Carat is legit. Selecting it was easier than I imagined. Alex was/is a pleasure to deal with. Very responsive. It came in within the time frame he initially estimated. I would highly recommend Precious Carat for your big event! 6 stars if I could!

20 augustus 2026
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Shon, this one genuinely made me smile. ❤️ Thank you for trusting us, especially when ordering something this important online can feel like a leap of faith.

It was an absolute pleasure working with you and bringing the ring together. I’m so glad we could make the experience as smooth as possible and deliver within the timeline you needed. And hey, we’ll happily take that 6th star if you ever find a way to give it to us! 😄

Wishing you an unforgettable big day!

Beoordeeld met 5 van de 5 sterren

The process was awesome

The process was awesome! Everyone was very helpful and informative. It was a short wait from ordering the ring to receiving the finished product. My fiance loves the ring. Thank you

14 augustus 2026
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Antwoord van Precious Carbon

Thank you so much, Adam! This honestly made our day. 😊 We’re so glad the process was smooth and that your fiancée loves the ring. It was a pleasure being part of such a special moment for you both. Wishing you guys an amazing future together! ❤️

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service! Great product

14 augustus 2026
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Antwoord van Precious Carbon

Thank you so much, Anchit! We truly appreciate your kind words and your trust in Precious Carbon. It was a pleasure helping you, and we’re so happy you had a great experience with us. ❤️

We hope you enjoy your piece for many years to come!

Beoordeeld met 4 van de 5 sterren

Beautiful ring, happy with my purchase

Shipping took a little longer than expected. My band is not exactly what I was expecting or what was pictured, the image showed a raised basket so that you would be able to wear a band flush against it. Mine is not raised so I needed to buy a spacer to wear with my wedding band. It’s also not stamped Inside. Communication was good, I did have to reach out for updates a few times during the process, but I always received prompt responses. All and all it is a beautiful ring and I am happy with my purchase.

14 april 2026
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Antwoord van Precious Carbon

Hi Heather,

Thank you so much for taking the time to share such thoughtful feedback. We’re really happy to hear that you love the ring and that you had a good experience with our communication and customer service. ❤️

We also appreciate you mentioning the fit with your wedding band. Since you were pairing the ring with a band you already owned, the two pieces may not sit completely flush depending on the shape and height of the existing band. If we had known beforehand that you wanted the engagement ring specifically designed to sit flush with your existing wedding band, we would have been happy to take that into consideration during the design process.

Your feedback is genuinely helpful to us, and we’ll certainly keep this in mind when helping future customers who are pairing a new ring with an existing band.

Thank you again for choosing Precious Carbon, Heather. We’re so glad you’re enjoying your beautiful ring, and we hope you love wearing it for many years to come! ✨

- Team Precious Carbon

Beoordeeld met 2 van de 5 sterren

The process was amazing and when I got…

The process was amazing and when I got the ring I loved it, Customer service was perfect. Unfortunately the quality wasn’t what I expected ! I was so upset the clarity of the ring is poor .

13 augustus 2026
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Antwoord van Precious Carbon

Hi Wendy,

We’re truly sorry to hear that the ring didn’t continue to look the way you expected. We completely understand how disappointing that must be, especially since you loved it when it first arrived.

We did reach out to you after hearing about the issue as soon as you raised this issue because we genuinely want to make this right. We haven’t heard back yet, but we’re still here and more than happy to help.

We’ve offered to remake the entire ring for you at no cost, including putting it through our QC process before sending it back to you. We can also arrange the return shipping.

Wendy, we’d really appreciate the opportunity to fix this for you rather than have you remain unhappy with your experience. Please reply to our email whenever you have a moment, and I’ll personally take care of everything from there.

We’re a growing business, and taking care of our customers genuinely matters to us. ❤️

Alex

Beoordeeld met 5 van de 5 sterren

The ring arrived at the time they said…

The ring arrived at the time they said it would. The process was very good from start to finish. The emailed CAD drawing of what it would look like and size verification was well done. The box and packaging was beautiful. Very nice experience and price was very reasonable compared to a jewelry shop. Only thing that wasn’t with the ring was the diamond certificate. There was a note saying to email if missing.

10 augustus 2026
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Antwoord van Precious Carbon

Thank you so much for the kind review, Andrew! We’re really glad you enjoyed the experience and that the ring arrived right on time. We also appreciate you bringing up the certificate concern. As discussed, the accent diamonds are too small for individual certification, but we’re always happy to clarify this for you. It was a pleasure working with you, and we truly appreciate your trust in Precious Carbon! 💎

Beoordeeld met 5 van de 5 sterren

Great communication quick delivery…

Great communication quick delivery authentication comes with lab grown diamonds totally legit not a scam my wife loved it

3 augustus 2026
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Antwoord van Precious Carbon

Thanks so much for the kind words, Kareem! It genuinely means a lot.

I really enjoyed putting the ring together and matching it with the wedding band you chose. It was a pleasure being part of such a special moment for you both, and I’m really glad to hear your wife loves it!

Wishing you both many happy years together. ❤️

Beoordeeld met 5 van de 5 sterren
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Antwoord van Precious Carbon

Thanks so much for the kind words, Loren! It was genuinely a pleasure working with you.

I really appreciate your trust throughout the process, and I’m so glad we could help bring the ring together for you. Wishing you both all the best, and I hope you enjoy it for many years to come! ❤️

Beoordeeld met 5 van de 5 sterren

Beautiful ring, great customer service.

Very pleased with my experience with Precious Carbon. They communicated through every step. I was even able to choose a different diamond because the one I picked wasn’t the exact shape I was looking for. I revived the ring in about 20 days and it was perfect! I did a lot of searching online and Precious Carbon offers the best affordability for quality engagement rings. Other sights that are in the more affordable range were charging $600-$1000 more for a ring with the same carat size that rated much lower than the diamond I chose. Don’t hesitate to use this company.

6 augustus 2026
Review zonder uitnodiging
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Antwoord van Precious Carbon

Wow - thank you for such a detailed and wonderful review! We know how important it is to get every detail right when choosing an engagement ring, and we’re more than happy that you loved the entire experience with Precious Carbon. Your recommendation means the most to our team. We really look forward to serve you in future.

Beoordeeld met 5 van de 5 sterren

Alex did a wonderful job

Alex did a wonderful job. Keep me updated on the process of making the ring and when it arrived, I was shocked on how shiny and professional the diamonds were.

3 augustus 2026
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Antwoord van Precious Carbon

Thank you so much, Barry! It was truly a pleasure being part of such a special moment. I'm so happy to hear you loved the ring, and I really appreciate you taking the time to share your experience✨

Beoordeeld met 5 van de 5 sterren

The experience was 10/10 from beginning…

The experience was 10/10 from beginning to end. From designing the perfect ring for my wife as an upgrade from her original, to the excellent customer service, quality & price. I'll definitely shop with them for all future purchases!

4 augustus 2026
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Thank you so much, Jarrett! It was an absolute pleasure helping create such a meaningful upgrade for your wife. Your kind words truly mean a lot to our team. Wishing you both many more happy memories together, and we look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

Amazing service, speed and quality!

Had great experience working with Precious Carbon! I was hesitant at first but after taking time speaking with Alex I had confidence and got an absolutely beautiful ring at an amazing value! Highly recommend! My now Fiancée loves it!

28 mei 2026
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Thank you so much, Arthur! It was a pleasure helping you through every step of the process. Wishing you both a lifetime of love and happiness. Congratulations again! 💍❤️

Beoordeeld met 5 van de 5 sterren

I am extremely pleased with this…

I am extremely pleased with this lab-grown diamond ring. It arrived on schedule, was packaged beautifully, and looked even more stunning in person than it did in the photos online. The quality and overall appearance exceeded my expectations, and the ring was everything I had hoped it would be. The entire purchasing process was smooth and hassle-free. I would gladly recommend this seller to anyone looking for a beautiful ring and an excellent buying experience.

24 juni 2026
Review zonder uitnodiging
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Antwoord van Precious Carbon

Thank you so much this made our day! We're thrilled the ring lived up to your expectations and that the experience was seamless. We hope you enjoy it for years to come. 💎

Beoordeeld met 5 van de 5 sterren

I can’t say enough good things!

First and foremost I want to apologize for the delay in writing this review. I have had nothing but the best experience with Precious Carbon from beginning to end! I can’t say enough! I was hesitant at first to order from a company that I wasn’t familiar with but I took a leap of faith and I couldn’t be happier! Beginning with the price, I found that there are still people who aren’t trying to get over on their customers. Precious Carbon gave me everything I wanted for a price I could afford! Next is quality, the ring I ordered is so perfect and beautiful, made with precision and care and came with all documentation that I got exactly what I ordered! And finally and most importantly was the customer service!! Anytime I had a question, I had a response within 30 minutes!!! Each and every time I reached out!! I can’t say enough good things about Precious Carbon! And no I did not get paid or compensated to write this review! I truly just believe that from my experience, I needed to express my gratitude and experience! 1000% recommend anyone who is looking for quality jewelry at an affordable price and fantastic customer service, trust Precious Carbon!!!!

16 maart 2026
Review zonder uitnodiging
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Thank you for your kind review. We're delighted that you had a great experience and are happy with your ring and our service. Your support means a lot to our team, and we look forward to assisting you again in the future.

Beoordeeld met 4 van de 5 sterren

Amazing

The ring was exactly what I ordered and it came out amazing! It's quality and shiny were just as advertised. The only downside it it took a little longer than I was expecting and wanting it to. But it was worth the wait!

15 juni 2026
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Antwoord van Precious Carbon

Thank you so much for your kind words! We are really happy to hear you loved the ring and that it met your expectations in quality and shine. We also appreciate your feedback on the delivery time. We will definitely work on improving this so the experience is even smoother going forward.

Beoordeeld met 5 van de 5 sterren

BEAUTIFUL! EVERYONE MUST BUY FROM THEM!!

BEAUTIFUL!! AAA+++++
I had such a wonderful experience with Alex, the person who helped me with customizing my ring. The ring far EXCEEDED my expectations and it is SOOOO BEAUTIFUL!! The fit is perfect too! I highly recommend this company and excellent customer service!! EVERYONE MUST BUY FROM THEM!!

16 juni 2026
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Thank you for the Amazing feedback. So happy that you loved your ring.

Beoordeeld met 5 van de 5 sterren

I bought a diamond from precious carbon…

I bought a diamond from precious carbon and loved it. Ended up needing a setting as well and they went above and beyond to help me. Would definitely recommend them to my family and friends. And looking forward to working with them again.

1 mei 2026
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Thank you for your great Feedback.
Happy to Help you!
Thank you for choosing Percious Carbon.

Beoordeeld met 5 van de 5 sterren

💍 Five-Star Review

💍 Five-Star Review: Absolutely Thrilled with Precious Carbon!
I recently purchased a diamond solitaire ring with a halo from Precious Carbon, and the entire experience, and especially the ring itself, was absolutely outstanding! I cannot recommend them highly enough.

From the moment of purchase, the service was incredibly attentive. I was genuinely delighted when they sent a short video update showing the ring's stunning looks—it was a wonderful personal touch that made the wait even more exciting.

The quality of the ring is simply lovely, and the prices were great. It is a gorgeous piece that my wife adores!

I initially guessed the wrong size, and they were phenomenal about it. Precious Carbon provided free resizing promptly, making the whole process hassle-free. This commitment to customer satisfaction truly sets them apart.

We are totally happy with the beautiful ring and the fantastic service. If you are looking for high-quality jewelry and a world-class buying experience, look no further. I totally recommend Precious Carbon!

21 november 2025
Review zonder uitnodiging
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Antwoord van Precious Carbon

Thank you so much for your lovely review Marvin.

We’re thrilled to hear that you love the ring and that your experience with us was a great one.

We truly appreciate your trust and recommendation.

Beoordeeld met 5 van de 5 sterren

Best prices and experience

Shopped here last weekend and I gotta say we love precious carbon. Wife and I explored a couple of stores but the experience and prices here were unbeatable. Everyone was very friendly and overall experience was seamless. Would definitely shop here again!

30 november 2025
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Antwoord van Precious Carbon

Thank you for such a feedback!! we are glad to assist you.

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