From the very first home visit everyone was professional, friendly and clear in their explanation of what was to be expected. On the day of the fitting Mike arrived at 8.45 and commenced removing... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Clear, helpful and flexible from our 1st enquiry to completion. Jamie and Bob explained what they were doing as they went along and gave us plenty of notice when the water was being turned off or th... Toon meer
Bedrijf heeft geantwoord
Communication with Eve in the office was fine. The work was carried out on the days scheduled. Paul Tonks, the surveyor, did an efficient job. The fitter Ismet's work in the bathroom was good but hi... Toon meer
Bedrijf heeft geantwoord
Process is very well organised. We were assigned manager (Jeff Clarke), who checked progress regularly and responded clearly and quickly when advised of issues. There was also a daily call from hea... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our walk-in baths and walk-in showers are produced to the highest safety and quality standards, ensuring Comfort, Safety and Independence. We will assess your bathroom and your mobility needs to find the right bathing solution for you and your home. We will install your new bath and leave your bathroom in perfect condition.
Contactgegevens
Units 20-21 Padgets Lane, B98 0RA , Redditch, Verenigd Koninkrijk
- 0800 280 0239
- enquiries@premierbathrooms.co.uk
- premiercareinbathing.co.uk
4,6
Uitstekend
790 reviews
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I love my new shower
From the start of the operation, everything went to plan. Steven was exceptional not only as a person but also in the work that he performed. He was outstanding, and good company.
10 november 2025
Antwoord van Premier Care in Bathing
Hi Mrs,
We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.
Warm regards.
Antwoord van Premier Care in Bathing
Hey Emma,
It's always a pleasure to hear from our customers. Your insights are invaluable to us.
Warm regards.
Everything was fully explained and well…
Everything was fully explained and well executed. The fitter, Rafal, was excellent: punctual, courteous and tidy and his work was of the highest order. He took great care over details and consulted me on the placement of the shower fitting and grab rails and the height of the stool etc. The finished walk in shower room and separate WC are superb. I am thrilled with the results.
3 november 2025
Review zonder uitnodiging
Antwoord van Premier Care in Bathing
Hey Jennifer,
Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.
With gratitude.
Great fitter but poor company….
My bathroom refit got off to a very bad start with the date being put back by two weeks, the communication about this was poor as I was receiving conflicting text messages to what I had been told
My fitter Gerry worked hard and long hours to work round issues that arose which did result on day 6 of the work with me being left with an unfinished bathroom, although Gerry was apologetic about this however there was zero customer service support from Premier Care or the surveyor who didn’t really want to know despite being sent photographs of the unfinished work.
A big thumbs up to Gerry the fitter, who since the ricky start has gone out of his way to finish the work the three stars are for him, but a zero for Premier
27 oktober 2025
Review zonder uitnodiging
Antwoord van Premier Care in Bathing
Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience got off to such a rocky start — delays and miscommunication are never what we want for our customers, and I completely understand your frustration.
I’m really pleased, however, to hear your kind words about Gerry. He’s an incredibly dedicated fitter and will be delighted to know his efforts and hard work were recognised. We’ll make sure your comments are shared with both him and his manager as the recognition means a lot.
That said, your comments regarding communication and follow-up support have been noted carefully. We’ll be reviewing how this was handled to make sure future customers receive clearer, more consistent updates — especially when plans change unexpectedly.
Thank you again for your honesty and patience throughout the process, and I’m glad to know Gerry helped bring things back on track in the end.
Excellent work!
Following surgery, we needed a bathroom replacement suitable for limited mobility. We decided on this company and have been delighted with their work. From signing the sales agreement to the work being finished was just under 2 weeks, with the actual installation being completed in 2.5 days! Simon (installing and plumbing) and Dan (Electrician) worked quietly and efficiently, causing us minimum disruption. The finished job is excellent, and we are extremely pleased with the result.
28 oktober 2025
Review zonder uitnodiging
Antwoord van Premier Care in Bathing
Greetings Peter,
Your feedback means a lot to our team and community. Thanks for contributing your perspective.
If you know anyone who could benefit from our services, please don't hesitate to recommend us.
Warm regards.
New Bathroom with Walk In Shower and Bidet Toilet
Nick the Plumber/Fitter did a great job and consulted me on the position and height of seats and grab rails. There were a couple of issues which arose during the installation. These were resolved to my satisfaction.
Two outstanding jobs were completed by Mark, when the part became available. Eve called me several times during the installation to make sure I was happy with the work.
30 oktober 2025
Antwoord van Premier Care in Bathing
Greetings Vin,
Your feedback means a lot to our team and community. Thanks for contributing your perspective.
Referrals are the best compliment we can receive. If you have friends or family who could benefit, please let them know about us.
Warm regards.
Great fitter and equipment
The company are very keen to call every day during fitting ! Once paid however ~ they do not have any customer care or follow through whatsoever ~~ do check that the plan you get is actually what they will deliver .
16 oktober 2025
Antwoord van Premier Care in Bathing
We are sorry to hear that your experience wasn't to our standards. Please provide us with an account number or some details to help us locate you so we can investigate this. Alternatively, you can contact us on 01527 267 800 or at customer.service@MBGL.co.uk.
New bathroom renovation work Maidstone
Initially problems arose with the actual scope of my new bathroom installation not being the same as was previously agreed with the company’s salesman. However, with support from head office and the company’s project manager/surveyor matters were resolved during the course of the installation work to my satisfaction.
I would like to make special reference to the company’s plumber Mr Mark Philips who installed my new bathroom. I can highly recommend Mark who undertook all his in a very satisfactory and professional manner. Also Mark very very approachable especially in discussing my queries that arose during his installation work.
Overall I can recommend Mobility Bathing/Premier Care to undertake bathroom renovation work.
14 oktober 2025
Review zonder uitnodiging
Antwoord van Premier Care in Bathing
Hey Trevor,
Reading such feedback brightens our day. We're happy to know you had a positive experience.
Cheers.
Antwoord van Premier Care in Bathing
Greetings Rachel,
Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.
Remember, each time you refer a friend, both of you get special benefits. Spread the word!
With gratitude.
Yoi have all been very helpful and the…
Yoi have all been very helpful and the workmanship is excellent. They were very tidy and always arrived on time
Your text messages etc are next to impossible to read as they are light grey on white and very small I do not like Google and will not uce it.
24 oktober 2025
Review zonder uitnodiging
Antwoord van Premier Care in Bathing
Greetings Mr,
It's always a pleasure to hear from our customers. Your insights are invaluable to us.
Best wishes.
Bathroom Ref 212287 J. Parsons
Piotr and 'Mr Lech' did a wonderful job installing my new bathroom in a professional and in a timely manner. The experience from rep (David) and surveyor (Ravinder) to completion was seamless.
Both my home and myself were treated with respect and courtesy and the house was left clean and tidy at the end of the job.
24 oktober 2025
Review zonder uitnodiging
Antwoord van Premier Care in Bathing
Hey MISS,
We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.
Cheers.
“Keith carried out excellent work on my…
“Keith carried out excellent work on my new bathroom. His attention to detail and professionalism were outstanding, and the finished result is exceptional. I’m extremely pleased with the outcome.”
22 oktober 2025
Review zonder uitnodiging
Antwoord van Premier Care in Bathing
Hi Robert,
It's always a pleasure to hear from our customers. Your insights are invaluable to us.
We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.
With gratitude.
The fitters fitted my bathroom in just…
The fitters fitted my bathroom in just a few days on a Saturday night they didn't leave until 9:30pm working hard all day. I am completely recommending this company
18 oktober 2025
Review zonder uitnodiging
Antwoord van Premier Care in Bathing
Hey Carol,
Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.
Best wishes.
job review
Excellent service all around from Eve in the office and Luke the fitter every thing carried out to a high standard with minimum distraction experienced. REF 211885
16 oktober 2025
Review zonder uitnodiging
Antwoord van Premier Care in Bathing
Hello martin,
Your feedback means a lot to our team and community. Thanks for contributing your perspective.
If you know anyone who could benefit from our services, please don't hesitate to recommend us.
With gratitude.
Karl
Karl, my fitter ,went above and beyond his remit by fixing a broken light fitting without my even mentioning it. He was unfailingly polite and tidied up after himself beautifully. I would recommend him willingly anytime.
14 oktober 2025
Review zonder uitnodiging
Antwoord van Premier Care in Bathing
Hello M,
Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.
Referrals are the best compliment we can receive. If you have friends or family who could benefit, please let them know about us.
Thank you again.
Impressive!
We are very impressed with the company who kept us fully informed and the installer (Zakobi), who was very conscientious and friendly.
6 oktober 2025
Review zonder uitnodiging
Antwoord van Premier Care in Bathing
Hello Mary,
Your feedback means a lot to our team and community. Thanks for contributing your perspective.
Best wishes.
A new bathroom
The whole process of our new bathroom installation with Premier Care was hassle free with stunning results Darryl was careful and respected our space he was always on time and went through every aspect of the installation with my Husband and myself
1 oktober 2025
Review zonder uitnodiging
Antwoord van Premier Care in Bathing
Greetings Mrs,
Reading such feedback brightens our day. We're happy to know you had a positive experience.
Warm regards.
Ken was very good
Ken was very good, he was very professional and done a few extras for me 🤩👍
1 oktober 2025
Review zonder uitnodiging
Antwoord van Premier Care in Bathing
Hey Steve,
Your feedback means a lot to our team and community. Thanks for contributing your perspective.
Thank you again.
The new bathroom was installed quickly…
The new bathroom was installed quickly and efficiently by one man who worked extremely hard to complete the job within 4 days.
29 september 2025
Antwoord van Premier Care in Bathing
Hello Jennifer,
We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.
Best wishes.
The plumber was good and kept me…
The plumber was good and kept me informed and kept the bathroom clean
25 september 2025
Antwoord van Premier Care in Bathing
Hi Matthew,
Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.
If you know anyone who could benefit from our services, please don't hesitate to recommend us.
Thank you again.
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