Premier Care in Bathing Reviews 

790
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From the very first home visit everyone was professional, friendly and clear in their explanation of what was to be expected. On the day of the fitting Mike arrived at 8.45 and commenced removing... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Clear, helpful and flexible from our 1st enquiry to completion. Jamie and Bob explained what they were doing as they went along and gave us plenty of notice when the water was being turned off or th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Communication with Eve in the office was fine. The work was carried out on the days scheduled. Paul Tonks, the surveyor, did an efficient job. The fitter Ismet's work in the bathroom was good but hi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Process is very well organised. We were assigned manager (Jeff Clarke), who checked progress regularly and responded clearly and quickly when advised of issues. There was also a daily call from hea... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Badkamerinstallateur
  2. ook in
  3. Mobiliteitsmiddelen leverancier
  4. Sanitairwinkel

Geschreven door het bedrijf

Our walk-in baths and walk-in showers are produced to the highest safety and quality standards, ensuring Comfort, Safety and Independence. We will assess your bathroom and your mobility needs to find the right bathing solution for you and your home. We will install your new bath and leave your bathroom in perfect condition.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

790 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 80% van zijn negatieve reviews beantwoord

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4,6

Alle reviews

(790)

89 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

My new super shower room

What can be a stressful experience was made less so by the sales rep Paul, the surveyor Craig and in particular by the subcontractor Paul & his family who could have been more professional and helpful if they tried. The only blip was Justin the electrician not turning up when he said he was, but Samir, who was also very professional, from the office rang everyday and made sure the electrician did turn up the next day - all in all I am very satisfied & would highly recommend Premier Care in Bathing 🌈

17 april 2025
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Antwoord van Premier Care in Bathing

Hi Gavin,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Best wishes.

Beoordeeld met 5 van de 5 sterren

I have already sent trust pilot report…

I have already sent trust pilot report as requested by Premier Care in Bathing Ref 20761 and have changed the number of stars given as requested as these refer to the fitter's work, which was very good.

15 april 2025
Review zonder uitnodiging
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Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Beoordeeld met 5 van de 5 sterren

excellent service

excellent service, kept us informed, very punctual, good work and cleaned up after them. also very obliging in helping us. We are pleased with the bathroom, it looks lovely and has made such a difference to our welll being

31 maart 2025
Review zonder uitnodiging
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Greetings Lorna,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Thank you again.

Beoordeeld met 5 van de 5 sterren

Would highly recommend Premier care

The company project managed the whole process which meant we didn’t have to. They phoned daily to check in with us and the installer to see how it was going. Any concerns were responded to.
The installer checked in with us along the way. He kept us informed of his comings and goings. Having started he worked straight through to completion.

24 maart 2025
Review zonder uitnodiging
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Greetings Kate,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

Warm regards.

Beoordeeld met 5 van de 5 sterren

208708

Excellent products. All staff are really helpful and professional. All give personal care of the whole project
Mike Walker Sales Advisor
David Chorlton. Project Manager
Kane , Superb fitter

Check up on progress every day from Eve
High standards throughout

25 maart 2025
Review zonder uitnodiging
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Hey e.g.Karen,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Referrals are the best compliment we can receive. If you have friends or family who could benefit, please let them know about us.

Cheers.

Beoordeeld met 4 van de 5 sterren

Great bathroom

Great bathroom, installation nicely completed. Look forward to regular showers in safety and comfort. Big improvement to house.

28 maart 2025
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Antwoord van Premier Care in Bathing

Hi Brian,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Referrals are the best compliment we can receive. If you have friends or family who could benefit, please let them know about us.

Cheers.

Beoordeeld met 4 van de 5 sterren

From design to finish very quick and…

From design to finish very quick and efficient service.
Installation fitter vety hard working leaving everything clean, and was very polite ang prompt.

19 maart 2025
Review zonder uitnodiging
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Hey Philip,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Your positive experience can be shared among friends and family. We'd love to serve them too.

With gratitude.

Beoordeeld met 5 van de 5 sterren

Happy with the change of a bath to a shower.

Happy with the change of a bath to a walk-in shower.
Mick, the fitter kept me informed of the progress during the work. He was a pleasant hard worker who worked long days and kept the place clean and tidy. Sameer also phoned me each day to check that I was happy with the work.

25 februari 2025
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Antwoord van Premier Care in Bathing

Hi Baker,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Cheers.

Beoordeeld met 5 van de 5 sterren

Happy cutomer polite and friendly…

Each person was polite and friendly turning up on time.
The electrician were professional. The shower fitter was excellent! I was called daily to see how the work was progressing. Bath and rubbish cleared away

19 maart 2025
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Antwoord van Premier Care in Bathing

Hi Mrs,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Best wishes.

Beoordeeld met 5 van de 5 sterren

Great service

Fantastic customer services from Sameer, who kept in contact throughout.
Kane did a great job of transforming an unsuitable bathroom into a quality shower with easy, safe access. Quality workmanship
Many thanks

17 maart 2025
Review zonder uitnodiging
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Greetings steven,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Warm regards.

Beoordeeld met 5 van de 5 sterren

Great job well done207769

Not an easy thing having your bathroom totally updated but James made the job so much easier for us. He was a very tidy and clean worker. Would deffinitely recomend

10 maart 2025
Review zonder uitnodiging
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Hey Roger,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Thank you again.

Beoordeeld met 5 van de 5 sterren

Excellent Job

Fitter Paul Mason was excellent, efficient and hard-working. Both he and the electrician explained the problems and solutions clearly. Highly recommended.

27 februari 2025
Review zonder uitnodiging
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Antwoord van Premier Care in Bathing

Hello Maurice,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

Warm regards.

Beoordeeld met 5 van de 5 sterren

Very painless process

Premier Care in Bathing. At first I was a little surprised at the quote but so pleased that we went ahead, from the initial design meeting through to the end of instalment was a very painless process, we were contacted each day to check everything was as it should be, Kosta our fitter did a wonderful job, very quick, very tidy and pleasant to boot. The bathroom looks fabulous. All rubbish promptly removed as promised. You may get it cheaper but you wouldn't get it better. Thank you so much to all concerned.

3 maart 2025
Review zonder uitnodiging
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Hi Denise,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Cheers.

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish.

Excellent service from start to finish.
The only suggestion would be better if the prices could be itemised so you can see exactly what you’re paying for rather than just a package price.
What I will say though that firstly a big thank you to Claire who was our Customer Account support, she rang every day to check how things were going and if we had any concerns or questions. Very friendly and polite every step of the way and excellent customer service.
Secondly to our fitter Jakub, he was exceptional he worked like a Trojan every day, he just got on with his job with no breaks. He cleaned up after himself every day to a high standard and was a friendly polite young gentleman.
Thirdly to Carl our salesman he was friendly, helpful, polite and understanding of our needs.
We would definitely recommend this company and my parents are really pleased with the final solution - thank you

3 maart 2025
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Antwoord van Premier Care in Bathing

Greetings Jayne,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

With gratitude.

Beoordeeld met 4 van de 5 sterren

The fitter was excellent

The fitter was excellent. He gave some good advice.

NO PHOTO,

3 februari 2025
Review zonder uitnodiging
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Hey Mrs,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

Thank you again.

Beoordeeld met 5 van de 5 sterren

From start to finish all went well

From start to finish all went well, staff all polite, end result is lovely. Someone checked everyday to make sure things were going to plan.

28 februari 2025
Review zonder uitnodiging
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Antwoord van Premier Care in Bathing

Greetings Paulinetyrrell,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Best wishes.

Beoordeeld met 3 van de 5 sterren

Shower room poor drainage from wash basin

Following the visit, the drainage from the wash basin has become progressively slow again. The fitter thought it might be necessary to open up drainpipe covering, which was recently decorated. There is no criticism of the work done but the problem continues.

6 maart 2025
Review zonder uitnodiging
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Antwoord van Premier Care in Bathing

Thank you for your review.

We are sorry to hear that the issue hasn't been resolved fully. A member of our team will be in touch to arrange for the installer to return and conclude all issues for you.

Should you need to speak with us please don't hesitate to call us on 01527 267 800 or via email on customer.service@mbgl.co.uk

Beoordeeld met 4 van de 5 sterren

Easy & efficient from start to finish.

Quick response to query. Initial meeting was good & we were able to design our bathroom easily. Measurement meeting was also good & a larger shower base was included in our price. Simon arrived on the date & time stated & carried out the work quickly & efficiently; a daily phone call to see if we were happy was good. We gave 4* as on 1st use the shower base flooded due to insufficient drainage. Luckily the new waterptoof floor worked! This was simply rectified by Simon & we are now very pleased with our new shower. I would highly recommend this company for people with limited mobility. Ref No 207767.

24 februari 2025
Review zonder uitnodiging
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Antwoord van Premier Care in Bathing

Greetings Angela,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Best wishes.

Beoordeeld met 5 van de 5 sterren

How it should be done. Well done to all.ccellent service from initial enquiry…

Eccellent service from initial enquiry through installation, with continuous monitoring by Yvonne and consideration by.Ian (plumber ) Very happy with the end result, which reflects well on the whole team

27 februari 2025
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Antwoord van Premier Care in Bathing

Hi Brian,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

With gratitude.

Beoordeeld met 5 van de 5 sterren

Premier care 207643

Ref number 20763. Premier care
Walk in shower fitted .Absolutely wonderful service . Very happy indeed with overall finish. Customer service was second to none kept up to date, checked in everyday yo see if all was good. The whole experience from start to finish was outstanding, customer service to the workman/ labourers, all very professional, caring and friendly. 100% would recommend

27 februari 2025
Review zonder uitnodiging
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Hey Sarah,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Cheers.

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