Premier Mobility Reviews 84

Jack and Brandon arrived punctually with a cheery disposition. Jack had a look at the job ahead, 2 track hoists to be fitted informed of what would be happening and proceeded to cover carpets and move required furniture. He informed us of timescale of approx 2 hours per hoist. We decided to go out and let them get on with the job. Received a call less than 3hrs later to say all finished. On return everything clean and tidy all rubbish removed. Excellent all round experience thanks Jack and Brandon.

Fantastic service start to finish. Jack and jenson went above and beyond what was expected.
I have 3 hoists now fitted by premier mobility and they really are Fantastic and make a real difference

Had my sons hoist fitted today by Jack and Jensen it was absolutely faultless couldn’t ask for two nicer guys

Excellent very polite and friendly teams
Thank you

Very responsive - even called back on a Saturday- site visit and fitting arranged in two days - Louise who visited was really helpful and explained the options available. Jack who fitted the stairlift was excellent.

Respectful and professional team fitted my stairlift with minimum fuss. I am really pleased with the result

Excellent service my mum had her stairlift in today and this is going to help her massively, very quick to install, Kieron who put the her stairlift explained everything to her and was very respectful thank you again highly recommend premier mobility

Jake who fitted our stair lift was very professional, polite and patient with us. He is a credit to your company
Thank you

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Premier mobility (uk),the company is very professional. very good professional staff!! Installation was very fast and the gentleman call Tom was very good with his work and very informative way explain to me. Very kind,caring person. Show me everything how to run stairs lift. Me and my wife is very happy. Five star service.

Excellent experience from beginning to end. Professional, helpful, nothing too much trouble and a very clean and tidy job. Thanks Tom for installing this amazing piece of kit in my home, it’s made the world of difference already and thank you to Lou for pulling out all the stops to ensure all my needs were met. I highly recommend Premier Mobility Hinckley. Amazing team of people that work together seamlessly. Very efficient.

An engineer rectified a fault and other undiagnosed faults with my mother's stair lift today, she called them at 11:10 and an engineer was here by 14:00 despite the awful weather and us being situated some distance away in Coventry. I wish I'd caught his name as he explained in great detail on how to diagnose the issue by simply checking a number the lift was displaying which obviously is helpful when making a call.

Again it's top marks for Premier Mobility from me.

I also have to add they were extremely courteous and respectful of my property.

Thank you.

Jack & Jenson are 2 fanatic men, they was very professional & also very polite, they knew exactly what needed doing even though some of the diagrams was not right the both made sure it was perfect, Jack spent a lot of time in the loft getting all the fixings perfect, & Jenson was working on the floor, we had 3 hoist fitted, even though the property is empty they still cleaned up after themselves, they shown me how to use the hoist & explained everything also they said someone will be out every 6mths to do a visual check to make sure all is ok & once a year to service the hoist, I will ask for Jack & Jenson to come back again if there is more work that needs doing,

I have recently bought two rise and recline chairs from Premier Mobility in Hinckley and I have been really impressed with the friendliness of the staff in the shop and the Knowledge they have on the great range of chairs they stock, to ensure that I bought the perfect one for me. Tara helped with advice on fabric and was very patient when I was looking through the vast selections of material to choose the one perfect for my decor. Whilst I was in the shop she contacted the manufacturer to ensure my choice was in stock.
When my chairs arrived I was contacted and they were able to deliver and install them when I wanted. The delivery men were brilliant helping me choose the best location for them.
I cannot praise the staff at premier mobility enough as they were always very friendly and helpful.
I love my chairs which are really comfortable with the perfect fabric and amazing value. I highly recommend this shop for all your mobility needs.

Jack and Jenson was very helpful, kind. They explained everything very good and clearly, they cleaned up after when they had finished and made the room look clean and tidy again.

A replacement hoist for my son. Made sure they were equipped with ladders due to our high ceilings. It was also the first time that our ceiling track had ever been assessed making sure it was secure. Hoist was replaced swiftly without any issues. Jake and Jenson were friendly and polite pointing out and explaining the differences, including the service paperwork and call-out contact details. They were very thorough making sure all equipment was checked out thoroughly.

Excellent service from beginning to end. Quick and very efficient. Knowledgeable staff. Every one is lovely. Thanks to Lou who got it sorted very quickly for us, and to Joe who installed it. Highly recommend this company. More than 5 star service

The 2 lads fitting my equipment were very polite and explained everything I needed to know in using the equipment. They were very neat and tidy cleaning everything up as they went along. Thank you Jack and Jenson.

Kieran and Tom fit a curved lift for me today and they were excellent, very polite and tidied up after themselves

Wow...what can I say....its always a pleasure with Premier Mobility,The engineers are always friendly and thoughtful, and extremely professional..give great instruction and advice and are always smiling. Jack and Jenson who installed my daughters new Track hoist did an absolutely fantastic job !!! As do all the engineers at Premier,...