Premium Blinds UK Reviews 

Been waiting now since July. When I was told it will only take 2 weeks. Phone them up for a really rude women to tell me I have to wait for the person to get back to me who I spoke to on line . I ask for my money back as I feel like I'm being messed about with . Oh no they don't give money back . Why I was trying to talking to her she was still typing to. Someone else talk about rude very poor service on there part still waiting on my blinds . Was booking appointment only not to show up got it touch with the company said he was running later as was fitting someone else only to be told he will be here after 9pm told them no not at that time of night . I have lost out on 160 pounds now this is a nasty company who keep lieing take your money and run they are fraud company will never deal with this company again . They take money of you and you get nothing back . Maybe they like talking money of the older people who will not fight back but sorry I'm not 1 of them people. I have now been in touch with my lawyer to try and get my money back so now it's a court case

Fantastic communication. Friendly sales guy. Wasn't pushy on sales. Got exactly what I wanted. Good price. Quick and professional installment of blinds. Used them twice no problems both times. Definitely recommend 👌🏼

What a fantastic job fitting my blinds today highly recommend

Company owes us a refund for 1. Faulty kitchen blinds, 2. For the incorrect shutters they installed and have since removed, they have now closed both their premises. So probably no chance of getting our money back.
Beware of Smart homes, Hockley, Essex it is going to be run by an ex director of premium blinds

We have used them in the past - which went well in terms of final fitting. However they have always been later than promised.
Out latest order though has been a far different experience. They have installed one small shutter but the main part has been a disgrace. We have paid quite a bit of this up-front but despite numerous assurances and ridiculous explanations they now will not answer their phone. Already feel it is going to be extremely difficult to get our money back. Will talk to a solicitor

This company is DEAD.

If you visit their showroom, it is fully shuttered and all their vans have had their logos removed. Nobody has been seen in their other site in Rayleigh for days.
Last week, when we chased yet again for an update on our order which was placed in March, the company was closed for the whole week for staff training (presumably to take the logos off the vans).
Funny that they had previously promised us a home visit that week. All part of a carefully thought-out plan.

No doubt a new company will soon arise from the ashes with the SAME directors, premises and vehicles having written off all their debts. Beware any Blind company trading from Unit 7a, Eldon Way Hockley

We have reported the company to the Police Fraud line

From the time I had seen the advert on Facebook and to the the date of installation were all within 2 weeks. so fantastic speedy service. The agent B was very friendly and extremely helpful and tried to keep to my budget . The only negative reason iv not given 5 stars is because the advert saying 3 blinds for £79. Isn't realistic my 3 came to just over £200 . I will Deffinetly use them in any future blinds I need and highly recommend them

Ive wasted my time taking the agent (Ali) for measurements and Ive not been given a quote despite chasing for two days straight. I was told they would send it across via email as he couldn’t get ahold of his manager to give me price there and then which was also weird being it was late on Sunday.

Seems to be a lot of red flags with this company from the get go. No proper notice given even despite asking for an hours notice before they come. No real name or even number of the agent given despite asking and no quote either. Ive given up chasing. If they can’t be arsed to do business it’s a red flag. Either they are a dodgy company or can’t keep up with demand either way it’s very poor and telling!

Judging by other reviews i think ive dodged a bullet.

Called for a quote and two weeks later blinds are up and look good. Fast and efficient service with installation done in 15 minutes. Would definitely recommend

Recommended by faim happy with service thanks

Had blinds three times ordering more. Would recommend

Salesman came to measured the dimensions of my window, when I said I would get back to him by the end of the week he became extremely pushy felt incredibly uncomfortable. I wouldn’t recommend this company the reviews on Google are very misleading clearly being manipulated. Had I read the reviews on Trust Pilot would never have allowed them to come to measure up.

Have just been measured up got good price and waiting on fitting will leave another review atthat point kept in contact well and arrived on time

Best blinds company always a good job. Thank you

second time i. having blinds happy with service

2nd time buying the blinds always great service thanks

Quality blinds and great service thanks